Cancel

    Open app

    Search

    Optum Serve

    1.8 (16 reviews)

    Optum Serve Photos

    You might also consider

    Recommended Reviews - Optum Serve

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    19 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andrew C.
    150
    10
    1

    11 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 day ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Justin M.
    77
    31
    37

    4 months ago

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    21 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B D.
    0
    3
    0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay J.
    0
    172
    88

    1 year ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 1
    Photo of Sam D.
    0
    26
    8

    10 months ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 1

    7 months ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 2

    2 years ago

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 0

    Ask the Community - Optum Serve

    You might also consider

    Verify this business for free

    People searched for Family Practice 4,693 times last month within 15 miles of this business.

    Verify this business

    AFC Urgent Care Mission Valley

    AFC Urgent Care Mission Valley

    3.4(345 reviews)
    0.6 miMission Valley

    Walked in 1 hr before closing to get care for discomfort from an auto collision, even with a room…read morefull of waiting patients they registered me in and I was seen in less time they estimated and they even fit in x-rays. David was my nurse examiner and stated he would call if any abnormalities in the x-rays. True to his word he called one hour after closing time to give me the results. He even made himself available to be reached on his off hours the next day to be sure the front desk sent over the proper paperwork I needed to submit for insurance claims.

    First time needing to go to Urgent Care in San Diego on a Saturday afternoon. With a quick search,…read moreAFC Urgent Care Mission Valley was the closest location to me. The website was easy to navigate with the option to walk-in or schedule an appointment. I opted to schedule an appointment in two hours. The appointment scheduling system was a breeze and very user friendly. I saved a bunch of time uploading my Driver's License, Insurance Card and filling out all my information. I received text and email updates. I arrived 30 minutes before my appointment and the receptionist was friendly and checked me in, even though there was a QR code to scan for self-check. The waiting room was 75% full, so I opted to sit near the door one seat away from other patients on either side. While waiting there was a steady flow of patients coming and going. What I disliked was when a new patient sat right next to me when there was a row of three empty seats. I feel like it's just good manners to sit far apart when possible. Nurse Ashley took me back to check my vitals 8 minutes after my schedule appointment. Instead of measuring my height and weight she asked me. She did take my blood pressure, pulse and temperature. She brought me back to wait in a treatment room. After 15-20 minutes she came back to inform me that I will be seen by a provider shortly and thank you for waiting. I made myself comfy in the armchair. It was probably another 30 minutes before Dr. MacKenzie came in. She asked a few questions, took a look at me, gave me her diagnosis but wanted a second opinion and asked me to wait a little longer. Another doctor came in, asked some questions, looked at me and felt my eyes, gave the same diagnosis and departed. Dr. MacKenzie explained the diagnosis, prescribed a steroid, antihistamine and topic ointment. These were all ready for me before I arrived at my preferred pharmacy. What I appreciated the most was her level of care. I respected that she took time to get a second opinion and thoroughly explained everything to me and answered all my questions. While it's never fun to go to the hospital, she eased my anxiety for sure. I highly recommend this location for urgent care needs and hope that you are lucky to get Dr. MacKenzie.

    Photos
    AFC Urgent Care Mission Valley
    AFC Urgent Care Mission Valley - My Spider Bite got increased Itching, Redness, Swelling, and Pain.

    My Spider Bite got increased Itching, Redness, Swelling, and Pain.

    AFC Urgent Care Mission Valley - Waiting room

    See all

    Waiting room

    Scripps HealthExpress Mission Valley

    Scripps HealthExpress Mission Valley

    3.1(19 reviews)
    1.5 miMission Valley
    Locally owned & operated
    Certified professionals

    I wouldn't recommend anyone coming here. I have one single doctor at Scripps, which requires me to…read moreget labs done. This is the most convenient location to where I live. Tucked away, this location is a bit hidden in the streets behind Ralph's in Mission Valley. The building has dedicated parking, a small lot with tight parking spaces. They have other clinics here as well if you're a Scripps patient. The lab is located on the second floor, down a hallway, a doorway that is hidden in the middle. Not easy to find except for the flag up high saying LAB. One time I tried to get my labs done late into evening. Their hours are till 7pm, which I thought, great, I don't have to take time out of my day and get it done after work. Get there at 6:30, doors are locked and no one is to be found anywhere. Not inside the lab, not outside the lab, only except the cleaning lady in the hallway. So after just standing around figuring out why the lab is closed... with signs stating open until 7 pm. To me that means the door should be open until 7 pm with someone there to draw labs. Almost 10 minutes later, I finally I see an employee person run out into the hallway and I yell out. Hi, can you help me? Is there someone supposed to be in the lab?!? The doors are locked!?! She looked surprised and came my way. I asked, do they close early? Sign says till 7 pm. She responded, there should be someone there, let me find them. Hooray, she was able to get into the lab and find someone in the back! Unfortunately it was still not good news for me. He came out grumpily and said I couldn't get labs drawn. I asked why, he said that he needed to be done and gone by 7. I said ok, it's not 7. Your sign says open until 7 pm. Doors were locked... We argued for another 5-10 minutes for the reasoning of why even have a sign if you lock the doors well before 7 pm. He stated he needed to get all these things done before 7 pm so HE can leave at 7. Again, I told him that's not my problem. Your sign says open until 7pm. I should be able to come in up until 7 pm and be helped. He finally gave me a slip to fill out. Pulled up my labs and said nope! I can't get them drawn. I said WHY?!?! He said he would have to draw, then wait X amount of time, put it in the machine and wait X amount more time. He wouldn't be done by 7 pm. It was already almost 6:50 now! OMG, that is my problem HOW?!?!? We told him, we've been here since 6:30 outside knocking... another sign on the door that has incorrect info says to do so if the doors are closed. He just looked at me blankly and said I dunno and we grabbed the sign and handed it to him. He said it was for lunchtime and was not correct anyways. More bad info!?! He pretty much said next I couldn't get my labs done that evening and I had to come back the next day and 12 hours after taking my medication. Really?!? Another tidbit of info I was not aware of!?! And that he can schedule an appt for me the next day. That's it. Horrible service! Wrong info! A useless sign of operating hours! Why even post that if the staff lock the doors way before that time?!? WHY?!? Waste of time. Arguing back and forth. A big giant headache with an extra side of frustration. I dragged my poor hubs along for this ridiculousness because we were going to grab dinner after. A couple days later got a call from a lady calling to apologize for the situation and confusion. The staff that was there that night was new and confused and didn't know he COULD draw my labs and was supposed to have the doors open and unlocked until 7 pm. I did get his manager's info that evening but never bother calling cause I didn't want to waste even more time I'm never going to be able to recover going round and round in circles trying to make nonsense of a sign that was clear to me yet services were still not rendered. Never again. I will have to waste my time during the day apparently! 2025: 16

    I had a very good experience again at Scripps Health express Mission Valley…read more No wait time as I go there about 10am. I came due to an ear issue and infection. PA Peter was very kind and professional. Michael ( I believe his name was/ young man dark hair and tattoo) flushed my ear and got a piece cotton swab out.I got ear drops as well and my symptoms resolved within 1 day. Furthermore I got a prescription for a non related issue no hassle whatsoever. Highly recommended

    Photos
    Scripps HealthExpress Mission Valley
    Scripps HealthExpress Mission Valley
    Scripps HealthExpress Mission Valley

    See all

    Perlman Clinic Mission Valley

    Perlman Clinic Mission Valley

    4.5(122 reviews)
    1.8 mi

    I had my annual physical this morning at Perlman Clinic's Mission Valley office, and the entire…read moreexperience was excellent. Dr. Herr was professional, reassuring, and took the time to answer my questions without making me feel rushed. He provided a thorough evaluation and gave me a very encouraging report, which I greatly appreciated. However, I especially want to recognize Ashley. She is truly outstanding. I've had countless blood draws over the years, and this was by far the best experience I've ever had. She found a vein immediately, drew the blood quickly and efficiently, and I honestly didn't feel a thing. Beyond her skill and professionalism, Ashley is one of the kindest and sweetest healthcare professionals I've ever met. She has a wonderful bedside manner that instantly puts patients at ease. Ashley turned what is usually my least favorite part of a medical visit into a completely stress-free experience. Perlman Clinic is fortunate to have her on their team. Thank you, Ashley, for your exceptional care and kindness! Highly recommend Perlman Clinic Mission Valley.

    Appreciated the quick welcoming greeting and ability to get right into see the doctor. There is…read moreplenty of parking and the office was air conditioned which added an extra bonus as it was hot outside. What's especially beneficial is that regardless of what office we go to, it seems everyone is supportive of everyone else at within the Perlman system. Today, I was able to see Rachel Trent, PA and she was able to refer me to support doctors that could help me with my specific needs. There is something very gratifying about having a doctor whose communication is warm and understanding - and is knowledgeable as well.

    Photos
    Perlman Clinic Mission Valley - Front Desk

    Front Desk

    Perlman Clinic Mission Valley - Waiting room

    Waiting room

    Perlman Clinic Mission Valley

    See all

    Optum Serve - familydr - Updated September 2026

    Loading...
    Loading...
    Loading...