Easy to schedule, showed up on time, Home was very clean upon completion. Very proffesional and…read moreEasy to deal with.

I just got hung upon by the owner Jefferey because He realizes that I will not use his company…read moreanymore. He just said "payment" as he rudely hung up as if he doesn't want to hear my feedback. I can only conclude that he doesn't care about the quality his business provides. When I reservedly told him dusting and vacuuming were not done well, his response was 'the ladies reported that you stepped on mopped floor'.... What does that have to do with their poor performance? And the 'mopped floor' they were referring to was our foyer area that they mopped as they were leaving so of course I have to step on it to close the door after them. I tried to be considerate with small and big issues; even when he put me in a bad situation two months ago by failing to keep the schedule and not showing up. It's upsetting to end with such disappointment. If anyone close to me asks, I don't recommend this company. Their fee is not worth their performance nor customer service by the owner.

Service very good. The staff very friendly. They cleaned everything well. Thank you and I will book…read moreagain

La KJ Maid Services has been outstanding for my property. Nathalie and Jonathan are extremely…read morepunctual, professional, and detail-oriented. They don't just clean thoroughly -- they also share helpful advice on how I can improve the space for guests. Their consistency and reliability give me peace of mind, knowing the property is always guest-ready. I highly recommend them to any host looking for a dependable cleaning service.

I had 2 couches steam cleaned. They did a great job!!! On time and were neat and professional.read more

Great job at an affordable price. Cleaner showed up on time and the quality of work was superb. I…read morewill hire them again.

Prompt, professional and thorough. Highly recommend this service my home is fresh and smells so…read moreclean.

Finding a quality cleaning service that offers quality and thorough cleaning, and punctual and…read moredependable service, Annika and her Team are a delight to work with. Each week we are so impressed with the attention to detail and the job well done. Highly recommend Maid to Change for all cleaning services.

Terrible experience! I hired three maids for three hours, and paid extra for deep cleaning-trying…read moreto get the best service. The Manager gave me a price and then showed up the day of the service trying to add extra fees because "the floor was too dusty". They immediately said it wasn't enough time or people and they might not finish, I felt like they were trying to charge as much as they could....so I asked them to clean whatever they could in that time frame. I ended up cleaning the floors and vacuuming myself. Before they left I asked them to at least clean the wood floor in the entrance and they did.... but they stripped the color away!! Our floor guy said they used bleach or some kind of chemical to have done that. I was very polite and understanding and even told her that these accidents happen but she said she would not apologize because it was my fault for not telling her how to clean my wood floors!!! I checked the kitchen since it was the only thing they finished and the top of my fridge was dirty, oven was dirty and cabinets were half way done. I called her to let her know I was unhappy with my experience hoping they would do better next time but all she said was: "I will not apologize and you are wrong for not telling me how to do things around your house" This was the manager!!! I thought they were professionals and knew how to clean wood floors, if not, they could have asked. The ladies were very nice but the service was the worst I've ever had. I do not recommend this company.

My first time using Top Maids and I'm glad that I found them on Groupon with a very good deal. They…read morecame one time and took time making sure my kitchen and bathroom spotless. ( as i told them my main focus would be the two). They didn't seem to rush like other services that I used before and stayed fast two hours mark to complete all the work. I strongly recommend using them. Plus they can be found on Groupon so why not giving them a try?

Hector is a professional from the start! He isn't the owner, but you wouldn't know that unless that…read morewas knowledge disclosed to you. The communication and care with which he operates is absolutely top notch! The service for my parents' home was for a full house deep clean that we requested. Hector came for a consultation and was willing to come an additional day when my mother would be available, should she have had additional questions. One of the first things he asked me, after seeing the house, was whether we wanted to downgrade to a detail cleaning to save money, before any pricing was discussed. He presented all three options and we still went with the full package for our needs, as it is quute reasonable. I was tempted to give him the approval on the spot. He came yesterday with two others to clean the entire home, which surprised me to realize he was a part of the crew. My parents are really appreciative of the work that the team did, because the crew dtayed for nearly 7 hours! Not only are they asking the company to return for the exterior first floor windows this week, but he is on their radar for recurring cleanings!

We are extremely disappointed with the quality of service we received, especially considering the…read morepremium pricing and the fact that this was booked as a deep cleaning. While we appreciated the cleaner coming back to address some concerns, we continued to notice many missed areas throughout the home. The main kitchen floor still had visible spots and sections that appeared untouched. The recycling in the pull-out bin near the sink was never taken out. Several light fixtures and areas throughout the home were missed, and even small details, such as shoes being moved onto the bench and not returned to where they originally belonged, showed a lack of attention to detail. More concerning was the fact that our half bathroom was completely missed and untouched during the initial cleaning. We expected the team to communicate with us if something had been overlooked rather than leaving without addressing it. A professional deep cleaning company should have a clear checklist, strong communication, and quality control measures in place. We also paid an additional fee specifically for baseboards to be cleaned, and many of them were still untouched. At this point, we are continuously finding more things that were missed despite these services being listed as included in the deep cleaning package. This was our first deep cleaning service, so we had high expectations. Instead of being able to focus on our children and simply maintain the home afterward, I still had to go back and clean myself. My fiancé even expressed that he felt we should have just handled it ourselves. My mother also had to come over to help clean afterward, and we are still discovering things that were overlooked. At this point, we have decided to hire another company to come deep clean the home properly because this did not feel like a true deep cleaning. It felt more like a surface or spot clean despite the services that were advertised as included. The only reason we are giving a 2 out of 5-star rating is because the company did send someone back to touch up some areas and attempted to make things right, but we still continued finding missed baseboards and other overlooked items afterward, and at this point, we no longer feel confident in the level of detail, communication, and reliability we expected from a professional deep cleaning service. If a deep clean is what you desire without micromanaging this company will not be a great fit for you. If you choose this company, please be prepared to follow the cleaners from room to room watching them and having somebody to watch each Cleaner as they clean.

We've been happy with the cleaning service and the ease of scheduling regular services or making…read morechanges when needed. Marquita and Anjelica have both come to clean and are great!

Better Choice was the best choice. They came in and did a fantastic job of cleaning up my second…read morestory after a long and dusty remodel. My AC was not even back on yet but they understood and still worked almost 3 hours to get our place ready for us to move back in. Thank you!

I need to be honest here - as a cleaning agency, while there are a few things I did like about…read moreBetter Choice (responsiveness, straightforward pricing, on-time arrival), I can't say I'll be using them again - and I would not recommend to others. Context: we are in the process of preparing to move. We have most of our belongings boxed in the garage, and at the time the cleaners arrived, there was what I would characterize as a very normal amount of personal belongings. The cleaners said they normally start in the primary bedroom, and when it wasn't available at the start time, they went to the kitchen. So far so good. And I'm working alongside - like I said, we're prepping the house, it's a team sport. But then they'd start to get sidetracked or hyperfocused on non-issue areas like intensely scrubbing the top inside of the oven or wiping each blind over and over. I really don't want to be micromanaging, so I text the HQ and just make sure we're on the same page of the things that were outlined in their inclusions. I say that since we're mostly interested in taking care of stuff that will show in photos, I wonder if we could deprioritize the drawer interior wiping and organizing. And they would respond to that, but then get hung up on something else. What didn't make sense to me was, again, the fact that the house was in a pretty normal condition as far as the stuff that people usually have around the house, but the cleaners were operating like they were only used to doing a rental deposit prep after belongings had been taken out. Fast forward to now, several days later. Every day I'm finding things that were definitely in their cleaning path that were completely ignored. It's unfortunate that I didn't notice them when they were here, but again, who wants to micromanage? And yet I'm taking magic erasers to blinds - the ones that they spent a ton of time on - because there are very obvious but very cleanable (read: one magic eraser swipe) spots on them. I literally picked a dead mosquito out of the window sill shortly after they left. I will say this - together, we got a lot more done in a relatively short amount of time than I would've been able to do on my own. The office staff were quick to respond and communications were prompt and professional. But if you need an extra set or two of hands of people who will work, there are better-priced alternatives, and I'm sure you'll find one or two that will dazzle you with the results. tl;dr: A Better Choice? Sadly, this is not.