Dr. Egger and staff are amazing!! Thanks so much for all your care and promptness. Much Gratitude!!read more

The worst place you could possibly go in Victoria. After a disastrous experience, my 88-year-old…read moremother who can't travel was told by rude and incompetent Dr. Andrews that she should go back to Mexico he can't help her anymore! True story. A year later after asking to be referred to a different dentist at this "group" we were told sorry we can't help your mother who has broken a tooth and needs urgent assistance. FYI, the written estimate was only $300 to tighten my mother's loose bridge, and I warned her it would only become worse, take a year of visits, and cost thousands to start over with new implants. But the dentist said it's simple to tighten the screw, she said, and it won't cost much at all. After breaking the bridge, she was left with nothing to eat with for months, had to go to a specialist downtown, and $15,000, and one inconvenient, painful year later, she had new implants and a bridge that wasn't loose. Don't even think about using this place unless you're prepared to hire a lawyer afterward to get compensation for expenses due to deceptive marketing and malpractice.

17 july I went to cresta dental for an estimate for a implant. Dr Shah explained to me because of…read moremy medications etc that it would be too dangerous , she explained all options for me. Dr Shah is caring & compassionate young lady. I will definitely go back.

Cresta has been my choice for the last decade, always a great experience, and a wide range of…read moredentists so we can get the right doctor for each of our children which is a huge bonus when you have kids who aren't too sure about going to the dentist. Personally, the hours are huge for me, open late and on weekends so I don't need to take time off work to visit the dentist!

Thanks Myra for the help and Dr Peter's for seeing my children today. Great team in Victoria BC…read more Thank you.

I came for help to Hillsise Dental with a sore back upper molar, they put some stuff to ease the…read morepain, then I went back to seek more help as the pain got worse. The dentist said I had a cavity and filled the cavity. Ive been suffering since and today over 1 month later I sought another dentist referred by a close personal friend. Dr Theisen saw me on an emergency basis, gave me penicillin as my molar is extremely infected. I will return back to Dr Thesien this week to have my molar removed because its too close to my sinus to have a root canal. I am type 1 diabetic, with previous sinus surgery so the chance of having more health problems is not one i am taking. I will never go back to Hillside Dental again. Yves Provost

Best denture clinic!! The staff and team are super nice and helpful would 10/10 recommend as the…read morequality of the denture is soo good and I had a great experience

I am 55 years old and due to challenging dental experiences as a child, have always been very…read moreanxious going to the dentist. As the day approaches, so do the knots in my stomach. And then, once I'm there, spend the entire time, battling nerves, trying to pretend I'm fine, am like everyone else, not sweating through my clothes. Trying to act like shots of any kind don't freak me out. Add to that, that my mouth doesn't always seem to respond to the freezing the way it should. So, more often than not, I am not 100% frozen which ends up being quite painful and embarrassing. I recently returned to Victoria and had walked by Dr Pite's office quite frequently while walking my dog. Once I passed when the staff was coming back from lunch. They were laughing and seems happy, like they enjoyed their work and each other. I went home and checked them out on that MD rating site. Really good reviews. A couple days later, I was walking past with my husband and I said, Let's go here. We went in and made an appointment for a cleaning and check up. We filled out questionnaires and although I was a little nervous, it was only a cleaning. I am very good with hygiene and was hoping there would be no need for drilling or shots etc. Two weeks later, around a week before our cleaning, I bit into a wintergreen lifesaver and broke off my tooth! Panic. We called the office, but they are closed on Friday. We left a message on his cell. Keep in mind we were soon to be new patients, had never met him personally. Well, he called back and came in to the office to see me that afternoon, and filed down the sharp bits so I would be comfortable. He was very kind. The next week he was able to prepare my tooth for a crown. And I was very, very impressed. Like crazy impressed. He knew that I'd had bad experiences, he explained everything he was going to do, he jiggled my cheek for the shot and so it barely hurt and put the medicine in slowly so again it wouldn't be as uncomfortable. He checked with cold to make sure it was frozen, because I could still feel he gave me another jiggly shot, this one I almost didn't feel. He didn't start until my tooth was totally, totally numb. He offered me music which was a great idea and I was able to focus on that instead of all the drilling and noise. And it didn't hurt at all. Another first. It was the best dental experience of my life. I am 55 and for the first time, I don't feel afraid to go to my dentist and I'm real glad because he is young and that means I'll probably be dead by the time he retires and so I won't ever have to be scared again. If there was a ten star thing I could click on I would do that. Was the most stress free dentist visit I have ever had.

I feel the need to update my review, because the procedure that I had done was not successful…read more Although I didnt feel major pain or discomfort, the gum graft didn't take and the surgery is to be done again. Dr Pite and the staff were caring and I can't say anything bad about the overall service, but in the end, the success of the procedure is what matters. So I just want to make future patients aware that for this specific type of surgery that is a gum graft, I would recommend to see a periodontist who has more experience with this type of procedure.

My hygienist Mary Jo was experienced and thorough, with a gentle touch. She patiently answered my…read morequestions and seemed to enjoy educating. Both hygienist and receptionist were warm and friendly. An overall positive visit at Elements!

Well, when I don't sleep in, or mistakingly forget my appointment, which I've done far too many…read moretimes at Elements Dental. I feel badly for that, but unfortunately every day now is Saturday and I don't wear a watch, but still that is no excuse. Type of care - I always have dental work performed at Element Dental. They don't sell glasses, unless of course they're from the lost and found however I've yet to find a pair that has my prescription lol, so yes dental work is what I have done at my dentist office. Care and quality, second to none. I've never felt more comfortable, respected and didn't feel like I was someone that just had to go in and pay a lot of money to have an extravagant cleaning. Most dental offices, you feel like you're on conveyor belts of would you like this, would you like, record show you're due for x-rays, you have already used all of your units this year and we're only halfway through it, so everything will cost you out-of-pocket from now on! How would you like to pay today? Ok and that's just in the dentist chair, wait until you get to the reception How would you like to pay today sir, debit card, credit card or cash, no checks, please. In all seriousness elements dental in my experience in the three years, I have been going there, are second to none. I'm very happy that I came across when Idid. My previous dentist was retiring and did not think it was necessary for someone of my age or as he put it, "people our age, should be grateful, we have our original teeth in" lol. I wanted my three chipped teeth bonded, and thus is how I came upon Elements Dental. So, not to name anyone in particular, gratitude goes to the entire office, the dentist, the hygienist, the office staff, they have all been fantastic! These days it's a real treat to go to the dentist. PS, it doesn't hurt to bribe them with dessert treats every now and then either. Haha Don Coulson

The office crew is always on the ball. My dentist is always…read morerelieable. The care quality has been a bit hit and miss over the years. Overall a great team!

Unfortunately , I must write a very unfavourable review . When I was told about a fairly costly…read moreprocedure , the communication regarding the cost and options was terrible. I was charged for a 3D scan which was not necessary, a consultation with an implant dentist which lasted 10 minutes. Then I was asked to proceed with more dentistry without clearly understanding what the dentist was going to do nor the cost. When I said I needed time to process what was happening the dentist was angry as she had booked the time. I went to another dentist . I have completed the treatment successfully at 1/3 of the quoted cost. Furthermore , I understood exactly what was happening. Saanich Dental Group overcharges and charges for unnecessary services . The focus is making money and overwhelming patients with poor communication.

I have been a patient of Dr. Kasun and her husband Dr. Higgins since they took over from Dr…read more Bergerman who was my dentist since I was a baby. Chélise and Furey are both professional perfectionists with a laser focus on client and family care. They have hired the best hygienists and office staff to complement their pristine office environment. I always look forward to my next appointment especially since my middle-aged teeth require much more attention.

This is the kindest, most thorough dental office I have ever been a patient of. I love the regular…read morecleanings, and they have fit me in on very short notice for an emergency. Every single one of the people who works here is so thoughtful, friendly and professional. Fabulous care!