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    Orchid Nail Spa

    2.5 (55 reviews)
    Closed 10:00 am - 8:00 pm

    Services - Orchid Nail Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Orchid Nail Spa Photos

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    Me and my girls went here today and we were disappointed! Our nails look nothing like what we wanted. The service was nice they offer wine when you get a pedicure. Although I was confused on the process my pedicure came out nicely. We paid $90 a piece and the designs are not good . We had to keep asking them to get redone and remind staff not to forget things we asked for . If you're going for somthing simple this is the place for you but if you'd like design go somewhere else!

    Why so thick at the tips?

    I went in as a walk in and waited for almost 20 minutes. So I left to get something to eat at Olive Garden near by and came back. Asked how long is the wait and they sent to the back to start pedicure. They gave me a young lady who evidently did not wanted to do any and/or my nails. She kept asking me do you know what kind of pedicure I wanted and I informed her it was my first time there and I didn't know. She hands me a menu of services. Then a young man came in and he did my full set after my pedicure was done. The pictures show's how they turned out. I told him I wanted short nails similar to what he had on. This is why I have not gotten my nails done in 9 years because these nails salons don't know how to do short nails. This place cater's to their regular's I guess. I strongly recommend NOT to go here to get you nails done for the first time.

    Fresh set today-Almond shaped with clear gel. I wanted a natural look :)
    Star M.

    Amy is the top technician and BOSS at Orchid Nails! I almost hate writing this review because I don't want her to get any busier than she already is by spreading the word (more). To start, let me say this- I've been going to Amy for over ten years. And when I was younger I got my nails done alot more often and lived down the street from her shop. She does everything from nails (acrylic tips or natural) and Any style or technique you can dream up, lashes, eyebrows, the works. She is professional but sassy LOL, fast, accommodating (although she will keep it real), and a perfectionist! You will Not leave unsatisfied. Now I will say it may be a wait especially during peak days and times. It is not cheap (although not overpriced) - think -you get what you pay for. If you want a shop that's laid back, quiet, and relaxing this may not be your jam. But if you want a shop that is hip/up on the latest trends, efficient, fast service (once your being serviced, under 45 mins) and consistent than this is your spot! There is hand sanitizer provided. The technicians wear masks. There is plexiglass between you and your technician. This shop isn't perfect but they do perfect nails which is a perfect experience and value for my money! I had to leave a review because I didn't feel like the reviews/score truly depicted My experience over the last decade with Amy or this shop. To each it's own but Amy is the Bomb! Much love Boss lady!

    Tiara D.

    The nails on the left was my friend's. A fill in with gel polish white polish. By Eva. My nails on the right a full set coffin with natural gel polish done by Amy.

    45$ pedicure 65$ full set

    This place has good customer Service , one lady asked me why I don't take care of my feet though , kind of inappropriate. Also I feel like my nails look like the $25 full set I used to get in high school (kinda chunky) but I just paid because they did stay open later to finish my service . I've gotten a beautiful full set with designs/ multicolor and a shape for $55 down the street on vb blvd .

    Autrelle J.

    Im very happy about the service & the quality of my nails. The staff was very friendly & welcoming, both my brother I were taken care of as soon as we got in the door. A little pricey but I also did the absolute most with my bails so I can't complain. Everyone always talks about how there are no good nail shops in the 757 but this definitely exceeds my expectations and then some.

    This young lady wanted to share her story. This is not the first Time this salon has had an complaint!

    Next day Day 2 nail already chipped off
    Shanae S.

    Listen! DO NOT! DO NOT! DO NOT go here if cleanliness, professionalism, honesty, value and just a Good job is important to you. We were on this side of town on a holiday and they were one of only a few shops open in Norfolk. We were going out of town the next morning and needed to get our nails and feet done so we settled on this place, MISTAKE! Upon entering it was dimly lit, technicians on the phone who didn't even look up, stuff everywhere and just unkempt. Heidi greeted us and I asked specifically if they did POWDER DIPPED nails. They said "sure", LIES! The pedicure was ok, the chair area is a mess, but I requested gel polish and they provided that, the pedicure service was brief but it got done. On to the manicure/nails, HORRIBLE! Heidi acted like she knew what she was doing but she had to call someone on the phone to ask for instructions while doing my nails. The process took FOREVER! My cousin was sitting right next to me, getting the same service, powder dipped, from another technician and he never dipped her nails once! He did what you would do for an acrylic set with the powder dip color. Back to me, she messed my nails up!! Lumps, bumps, not fully covered nails, discoloration, and nails chipped the next day!!! And they charged $86 for this crap!!! The price, if it was quality, would have been fine but this was some trash. Just look at tI paid it because I wasn't trying to cut up but never again!! I wouldn't take my dog there for a mani/pedi!! Don't do it! Please save yourself the disappointment and money! DON'T GO TO THIS PLACE! See my pics of day 1, 2 and 5! It's a waste of money!

    Itchy red bumps for the 2nd time in a row!!! Everytime I get a pedi here I break out the next day! What the hell?!?!
    Lindsey L.

    Okay I know this isn't just a coincidence now. For the 2nd time in a row I have gone to this establishment and then the next day I have all these red itchy bumps on my lower legs!!!! I don't think it's the scrub they use because I've been coming to this same business since 2011 and never had an issue. This place has to be dirty or something because this isn't the first time. I won't be returning. I love the people who work there they are so sweet and I love the prices but my legs are so itchy and broke out!!!! What the hell?!?!?

    Nails from Orchid.

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    7 years ago

    The woman treated my with great disrespect. She had bad body language, and kept sighing for no reason. Terrible customer service

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    10 years ago

    Polish is chipped on my nails after 3 days but pedicure still look good. Place was nice and clean .

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    9 years ago

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    Page 2 of 2

    Ask the Community - Orchid Nail Spa

    Review Highlights - Orchid Nail Spa

    I see Larry, my mother sees Heidi.

    Mentioned in 4 reviews

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    Empire Lash Lounge

    Empire Lash Lounge

    5.0(4 reviews)
    0.4 mi

    I cannot rave enough about my experience here at Empire Lash Lounge. Malikia was very prompt with…read moremy set appointment time. That right there is a must for me! She walked through the whole process step by step and answered any of my questions. I not only walked out with beautiful natural looking lashes but also with the knowledge and understanding on how to take care of my new lashes. I've had lashes put on for weddings and special events from local nail salons but the service was so quick and made me feel really apprehensive. Malikia made this lash experience for me enjoyable and relaxing. I would definitely recommend her to anyone that is looking for a professional lash technician! Plus I love to support minority owned, women owned small businesses.

    I had been thinking about trying lashes for a while, but didn't know where to begin. I stumbled…read moreupon Empire Lash Lounge while browsing Instagram. Luckily, I was able to easily book an appointment online the Saturday before Labor Day. My appointment was with Ajanéy. She was super sweet and friendly and let me know everything to expect before she got started. She made me feel very comfortable. What I liked most is that she is knowledgeable about the application of lash extensions and the proper care. I will definitely be back for a fill because I was so impressed with the results of my lashes. I definitely recommend checking Ajanéy out! The owner, Kia, even reached out to me personally to see how my appointment went. Wonderful customer service. You don't get that type of service everywhere. Great job Empire Lash Lounge!

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    Empire Lash Lounge - Natural microblading

    Natural microblading

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    MAN-croblade

    Smooth

    Smooth

    4.7(274 reviews)
    4.8 mi
    $$

    Update: I've been coming here since 2015, and although I've gone to a couple other wax businesses,…read morethis one is my home favorite (with one other waxer I see at a different business). The feeling here is such high class and really feels like a nice & serene spa. I love shopping in the front/reception area (their cards are hilarious!) and waiting in the waiting room is so luxurious. The chairs are so cozy and the beautiful decor is always fun! I've seen a couple waxers who no longer work here (due to moving or raising a baby- hope you two girls are doing great, if you ever see this!), and I now see Starla. She's so efficient & does a beautiful Brazilian to the forestry that I grow. She has such great conversation and I thoroughly enjoy seeing her every so often! I also get my upper legs waxed every so often, and she does a great job on those, too! A total comfort to be on her waxing table (I mean, the wax sometimes hurts, since I'm not consistent, but I never shave, so you know that helps). If you're looking for a place to feel comfortable & handle the fuzz/forest, look no further than this fine woman-owned & operated small/local business.

    Waxing can be such a nerve-wracking process but Smooth removes the roadblocks that might make you…read morenervous if you are a first-time waxer. I appreciate the ease of online booking and the confirmation texts. Walking into the space there is a sense of calm, almost like a spa experience. I love all the fun products they have in the lobby. It is a great space to stop for unique gifts. After checking in, you go to the waiting area in the back that is so beautifully decorated with comfortable chairs. I only wish they would fully close the curtain that covers the window to the arcade outside of the business. Sometimes it feels awkward making eye contact with people walking past. Starla is my go-to esthetician. She is professional and personable. She always makes me feel at ease and is so easy to talk to. I'm anxious for the pandemic to be over so more of the waxing services like chin and face can return but other than that I have a genuinely positive experience every time I go to Smooth. I wouldn't want to go anywhere else because of the experiences I've had here.

    Photos
    Smooth
    Smooth - Waiting room area (other view from the floral wall)

    Waiting room area (other view from the floral wall)

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    Sparkling Eyelash - Inside

    Sparkling Eyelash

    3.4(16 reviews)
    4.0 mi

    Good afternoon. I just had my lashes done last Tuesday and its practically gone by Saturday. same…read moreweek! It keeps on falling off. I paid for the thickest that was offered from your store because of my overseas trip, i just wasted money and effort. i used to love your store but the past two extensions i had was such a disappointment. Ill be in contact once Im back in the country. please also note its not the first time ive had my lashes done. I follow the after care thats advises and most my lashes last 3 weeks!

    First time with this company…read more Scheduling was easy and accommodating. I called on a bad weather day Saturday and they were open! Arrival. Facility was neat and clean and was greeted immediately and all staff was friendly! Consultation. Nat provided my service. It was a bit rough to get what I wanted at first. The young lady who greeted me and initiated the appointment told me my request for "Cutie" will NOT look good which I found odd as this is my go to at other salons. I took to that red flag and asked for her recommendation because obviously she was limited to what she can make 'look good'. When I begin to ask important questions to narrow down what would be applied, she keep telling me 'no'. Anther employee came from the back and addressed my concerns which all turned out to be a "yes." Application (80pc, Natural, premium silk). I did ask the Tech how long she had been doing this and Nat said 5 months. I suppose the reason for the inconsistency resulted. Left eye dose not have nearly as many lashes than the right. Right eye is inconsistently full with exception of the inner corner we're there are noticeably only a few. I will go back once more and try a new tech to see if I can get better results. They don't look crazy at least! However, I know I can get better work done.

    Photos
    Sparkling Eyelash - Waiting lounge area.

    Waiting lounge area.

    Sparkling Eyelash - Cute display in the back by the washroom

    Cute display in the back by the washroom

    Sparkling Eyelash - Eyelash extension options

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    Eyelash extension options

    Orchid Nail Spa - othersalons - Updated July 2026

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