I the best pedicure ever today at Orchid salon. The tech was named Bi. There was no wait and I was a walk-in. read more

it was the worst service I ever had. she caused pain and discomfort during my pedicure and the nails weren't even covered well with the polish. I made my appointment ahead of time and wanted gel for my finger nails and she did a simple manicure. I will never go back and she had me pay in advance so I felt obligated to pay. the don't speak English at all. read more

They always do a great job here. I have been coming for about a year and a half now and I am always impressed with how well they take care of me. I have gotten both pedicures and acrylics. They have so many color options, there's always something new to try and I've gotten some great designs as well. I would highly recommend anyone come to Orchid Nails. read more

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I've gone to this salon twice now. My first time there, it was really nice and everyone was so friendly and kind. I went back a second time for a fill because I thought I had finally found a place where I could continue to be a regular customer. Unfortunately, I will never be returning to this nail salon. I had recently went in to try to get a new set because I just needed it and I was going on vacation. with my previous set, a nail had popped Off and on my actual nail bed, there was a green spot on it. I thought it just a bruise. come to find out, it was nail Fungi and it ended up being on 3 of my fingers Due to Dirty equipment used. read more

Orchid Nails & Spa - Nail Salons Near Me - Hales Corners, Wisconsin

I was in last week Thursday to get my nails done for a wedding and they turned out amazing! I unfortunately broke one Sunday afternoon and called up the salon and they were able to get me in Monday night to fix/redo the nail, at no cost! They are so sweet and I'm looking forward to going back soon! read more

Orchid Nails & Spa - Nail Salons Near Me - Hales Corners, Wisconsin

I had the worst experience here the other day. Long story short the girl doing my nails just did what she wanted, ignoring my suggestions and I ended up with the thickest, uneven set of dip nails that weren't even the color I asked for. Despite my complaints I was told "this is just the way dip nails are." And the owner who was sitting right beside me looked right over and heard the conversation and didnt do anything about it. No offer to fix them, or even a discount. I should have asked to have them taken off but I just didn't have any more time. So frustrated. I will not be back. read more

"Tattoo Tina" is the rudest woman ever!! She doesn't talk to you instead of talking it's commanding. "IN" "OUT" "UP". Like I'm sorry but I'm paying you right now to do something and I'm definitely not paying for you to yell at me. She had an additude problem that needs to be fixed. I can't be the first person to experince this since every other time I've seen her she also acted this way with other customers. So extremely dissatisfied with her. The business is fine but they need to reevaluate her as a worker and if she's fit for a customer service role. Do better. I understand everyone has bad days but you never treat another human being like that. Note: she spoke fluent English so her commands weren't a language barrier and she was literally yelling at my mom and being super short with her. read more

I'm an avid walker in my late sixties. All the walking takes a toll on my feet. I was complaining about how hard it was to work on my feet to my wife, and she suggested I get a pedicure because they care for your entire feet not just the toenails. She also suggested I go to Orchid Nail and ask for Lisa. As it turns out my wife and I went together so she could walk me through the process first time. They have several different pedicure packages and I opted for the volcano option. It started out with a multi-product foot soak including a fizzing volcano element. Followed up with callus removal, foot message, several different creams and an exfoliant was applied along with some fresh oranges being rubbed in as well, along with a hot stone message. Then they place your feet into plastic bags containing hot paraffin wax. Lastly, your feet are wrapped in hot towels then one last moisturizing cream is applied. My feet felt and still feel fantastic for quite awhile after these treatments. Every time I go now Lisa gets the biggest kick out of asking me what color I want my polish to be, I of course don't use any but I can't believe how many colors are available. In closing, I would highly recommend Lisa for this procedure. Ladies, I would suggest a gift card for a pedicure if you have a hard to gift husband or loved one. read more

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Holly does amazing job on my nails. Recommend her to anyone! I usually call the day of and I'm able to get in later on that evening.

Since new management takeover and all new nail techs, it has gone downhill. They have an incentive program when paying with cash. I had a few cards started. The manager (#1 chair) took them from me and ripped them up and said they now use a stamp instead of initials but didn't replace the cards. With all that I had earned over the year, this was Not OK. I will not be going back. read more

Got my ombré nails done thanks to a co-worker's recommendation. I do indeed like my nails, however I did not like the fact the nail tech, instead of soaking my old nail treatment off with acetone and foil, she took it off with snippers which made my nail bed hurt. I may give the place a whirl again when I have to get a fill in a couple weeks. read more

Orchid Nails & Spa - My pink and white ombré nails. - Nail Salons Near Me - Hales Corners, Wisconsin

This salon was highly recommended by my aunts, but maybe because they pay so much for their services they get better results. I got a regular spa pedicure a few days before Easter and because I've been to so many other salons and my pedicures last over a month, I assumed this would be the case. I went to Mexico two days later and my big toe had already chipped! Mind you, I hadn't even gone in the ocean. Then, after a week the polish was so faded and looked as if only one coat of polish (not the standard two) was on. I was very disappointed. Honestly, I could done a better job doing my own pedicure...for free! read more

I wish i could give zero stars. Went here last night to get a dip manicure. I arrived around 615 and the tech rushed through my nails because they closed at 730 which she told me multiple times how she didn't want to stay late. The color I picked showed as a very light pink, almost white and the color I was given was a darker pink so I know it wasn't the same color. They were pressuring me to take money out of the atm so I could tip cash so they didn't get taxed, I understand the logic behind it but why would i pay $3-4 in fees so they don't have to pay taxes on a $10 tip? Well here's where it gets bad. I left and noticed my nails were all different sizes and all different shapes and my thumb nail is SO crooked. My 9 year old daughter could have done a better job. They were already closed so I called today and the owner yelled at me telling me I should have said something about it yesterday and he didn't believe me that his techs would do anything like this. I asked for his name then he hung up on me. Save your money and go somewhere else. Now I have to go get them redone at a different place spending more money and wasting more time. I am so disgusted with how this shop handled this situation. read more

Such a fantastic pedicure! Lita is amazing and I actually got an awesome foot and leg massage! Highly recommended!!!

Awful! I make an appointment and they never abide! What's the point of making an appointment?! Just awful what a waste of time

This is my first time here. I haven't been this impressed with a nail salon in a very long time. It's very clean, has a lot of workstations and staff, TONS of color options, and a large variety of services. Even regular washcloths for drying hands versus paper towel. The decor is pleasant and relaxing. I opted for extensions with dip powder French manicure, not realizing what a process that would be! Sean (or Shawn?) did an amazing job with keeping the nails natural looking and he was very attentive to detail as well as careful (I can't tell you how many times I've been cut by the drills at other places). I am super happy with my results and will be back for sure. Don't overlook this option! read more

Orchid Nails & Spa - Extensions with dip powder French manicure - Nail Salons Near Me - Hales Corners, Wisconsin

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I have been going here for a VERY VERY long time and was happy,, BUT went there the other day and they raised their prices and do not tell you until you done.. NOT HAPPY!!! read more

TERRIBLE EXPERIENCE! HORRIBLE CUSTOMER SERVICE! My daughter went in for a fill, the nail tech decided to "clean up her cuticles", which resulted in 5 bloody fingers, one in which was cut so deep that it went past the cuticle and to the skin. In the end, we were charged FULL price and only offered a band-aid. We politely complained and were ignored, instead, we were made to feel that it was my daughter's fault due to her "bad cuticles". Her fingers are sore and she has been treating them all night with neosporin! read more

Orchid Nails & Spa - Nail Salons Near Me - Hales Corners, Wisconsin

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my daughter made an appointment for us to get our nails done, they did not start working on us until an hour after our appointment, they never apologized for the wait and acted like they didn't even know we were there after the awfully long wait they didn't have the colors I picked out so we had to pick others then they didn't have those colors either so I has to flush through hundreds of colors to pick again and while I was doing that the woman doing my service went and worked on someone else leaving me with no one to finish my sevice. I had to wait for a different woman's to finish someone else and then cone do my nails. she found the color I wanted in the 1st place that the original woman said they didn't have, they were very unprofessional. I was there 2.5 hours for a standard mani pedi just rediculous!!! the worst of it it was very expensive and no discount or apology for the horrible service and wait, this was supposed to be and enjoyable mother daughter event that my daIghtet treated me to for my birthday,and it ended up an awful experienxe. shame on you orcud!!! no one should be treated this way! read more

I have been here several times and every time I have to wait at least 20 minutes and each time I have had an appt. Once they finally decided to help me one of the ladies I believe her name is Lee proceeded to argue with me about the shellac I had chosen. Even though I gave her the number and brand at least 3 times. She then proceeded to yell across the salon in a language I could not understand. I use to enjoy going to this salon however the last couple of visits have been less than enjoyable. I typically get the Deluxe pedicure, which is one of the only reasons I was going there and today they did not even ask me which pedicure I wanted. So I received a subpar pedicure. The staff is rude and talks about you while you are sitting right there. I had previously recommended to several people however I would not do that again. I was originally scheduled for a pedicure and fill but I made an appt somewhere else for the fill as I could not get out of there fast enough. It is a shame that they lack the customer service skills that you would expect when going to a salon. read more

I have been going here since it opened and Lee always did my Pedicure it has been the best I have had, her massage is amazing, she is friendly and nice, always took care of me. Price is fair. Lee would come in early for me before opening. I enjoy having her do my Pedicure...I want no one else she has spoiled me! Lauri Hales Corners WI read more

Best nail salon in the area, super friendly staff, always accurate with wait times! I've had a few mishaps with rhinestones falling off or nails chipping due to my lifestyle and they are always happy to fix! read more

Fantastic customer service! I was greeted as soon as I walked in and my estimated wait time was accurate. The lady who did my nails (manicure & pedicure) really took her time & paid attention to detail. She was super sweet to talk to, but didn't talk too much, so I got to enjoy the relaxation aspect of my mini spa day They opened less than a year ago, and I'm so glad I have them a shot. This will definitely be my new go-to spot. Prices were fair....pedicures started at $28, and I believe manicures around $20? I did the gel polish for both and only paid $70 which I thought was very fair. I will highly recommend this place read more

got one really good manicure here. all the rest horrible. they wouldnt even fix my manicure after i asked

I love this place. All the employees are so friendly and accommodating. I searched for a year and a half going from salon to salon to find someone who could do gel-dip nails perfectly. This is the place! I love Anthony! He always does wonderful work! My nails always look amazing thanks to him!!! read more

After searching for a new nail salon, I stumbled across this beautiful salon. I went in at 9:30am, was seated really fast and had a wonderful experience!! Pricing was similar to my old salon. I didn't feel rushed and everyone was super friendly!! Definitely recommend to anyone looking for a new nail salon. They also offer waxing services and pedicures. read more

I used to love this salon until new management took over and my favorite nail tech was fired. I always make appointments and end up having to wait 20 min or more to be seen. Never get your nails done on a Saturday because your nail tech will be rushing to get to the next customer and do a horrible job on your nails. read more

This place was fantastic! I flew in town from California to spend time with my mother. I received a deluxe pedicure with a design and a manicure. It was the best pedicure and design I have ever received. The prices are extremely affordable. The employees all spoke English and were very fun to chat with. The massage chairs were great, and the nail polish didn't chip for weeks. I wish I had this place in my town. read more

I was a walk-in and had amazing service and excellent work on my nails (a fill and color). Will definitely e back! Ask for Johnny!

I have been going to Orchid since they opened years ago. The service used to be amazing and the manis and pedis were the best I've ever had. I don't go as often now as I am a college student, but always make sure I visit when I am home from school. I recently got a regular manicure because my nails don't take gel well and I don't like how thick it is. I always get regular nail polish and it stays for at least 7 days. I got my manicure on Tuesday and the next day, I noticed they had already chipped on 2 nails! I called today to ask to get them touched up and it didn't seem like a problem on the phone. When I got in the salon, they told me it was normal for chipping to happen, but I said that I had got them done two days ago and this shouldn't happen. They then proceeded to look at my nails and told me it was because they were "too short"? I like my nails short and have never had a problem with this. Finally, after waiting, someone took me and repainted the two nails that had chipped. They looked great, but I got home tonight and realized another had chipped on the other hand. I don't know if it is the nail polish or the manicure but I am not hard on my nails. So disappointing. Probably going to have to find a new salon:( read more

Orchid Nails & Spa - Nail Salons Near Me - Hales Corners, Wisconsin

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Terrible place in many ways. Manager kept making fun of my name and made jokes with staff laughing at me. I was humiliated and disrespected after I asked him politely not to call me that. Horrible customer service is an understatement! Never coming again! read more

Felt very pampered. Very kind,I don't know who took care of me but she was awesome. Will be back.carol

This place is a joke. I spent over $50 on a set of acrylics & they messed them up. I tried getting them fixed & they refused to. They were extremely rude & unprofessional. I'll never be back. read more

I went to the salon with one of my friends, the service itself was "fine". We both got no-chips, one nail chipped not even 24 hours later. It's been 4 days and completely all of the nails are chipped. They were lifting off 72 hours later. It's nice they give 20% off because they are a new salon, but seriously the $6 of saving isn't worth it. read more