Alex is amazing. He's always available to help me with my banking issues. I really appreciate his…read morehelp and great sense of humor.

Columbia Bank has the worst customer service. I have been a member since last year. I decided to…read moreuse them because I live in Depoe Bay and the Depoe Bay branch is convenient. What a mistake that turned out to be. I will travel to Newport or Lincoln City to do my banking from now on and not use Columbia Bank. Last weekend the Depoe Bay Columbia Bank ATM machine went down in the middle of my withdrawal. It took the money out of my account but did not give me any money. When I went in the bank on Monday to get my money credited back to my account it was like pulling teeth to get them to give me my money back. There is a big training issue with their employees because I got different answers about the process to get it back depending on who I talked with. When I left the branch on Monday I was assured that they will credit my account by Wednesday when they check their ATM. Well, it's Thursday and I still didn't get my money back. I went to the Depoe Bay branch and their Branch Manager told me now I have to wait 10 days for them to resolve the issue. She also lacked any kind of customer service skills necessary to run a bank, just plain rude. I closed my account and will never bank with Columbia Bank again. They are arrogant and just don't care about their customers. I am still waiting on them to send me the money they took from me. If you value your money I would think twice about using the Depoe Bay Columbia Bank location.

The staff here from Manager Jedd Fly to Roxy to each cashier is terrific. In keeping with small…read moretown banking they know my name, smile and say hi when I come in and wave as I drive through atm. But most importantly the bank supports my dreams and responds to service needs efficiently and simply. That is a bank I want to do business with.

I opened a "free" checking account here with the minimum balance. They assessed fees randomly. Then…read morethere was suddenly a paper billing charge. I went in, closed the account and was refunded and they said it was a "system error that should have been corrected." After closing the account, I started getting paper bills for "service charges," calling the number on the website got me transferred from branch to branch. Someone says they'll make sure I'm not charged and the account is closed, again; gee thanks I don't have an account with you so that would be swell. Ok if they've got say 10,000 members, and all of us got an "accidental" system error fee that was supposed to have been reversed for all customers, that would theoretically be $30,000 charged. Then they do that every month, system error fee of $3 and random paper billing of $3, that could be $60,000 charged "in error" in a month. What kind of bank is it? How much are they "accidentally charging" their customers? One has to wonder. Their rates on loans and savings are not comparable to my other bank. The loan application process for a vehicle was complex, with tight restrictions and a high interest rate. I do not recommend banking here.

Everything. Opening account, setting up payments. Open, honest people who do what they can to…read morehelp.

Wafd is a bank that I trust of all the banks in Newport because they are very much on top of the…read moreknowledge about banking security, plus they are all very friendly and full service. The access to their ATM is in a well lit place with ample parking.

Love this place!! Such a great atmosphere! All the ladies at the Newport location are amazing and…read morealways have my needs met. Thank you TLC for offering the best credit union experience on the coast!

Fibre TLC showcases daily their commitment not only to their members, but also the community. All…read moreof the ladies at the Newport location go out of their way to make sure members needs are met but also go above and beyond. Wouldn't do my banking anywhere else!

Always super helpful and the crew always welcoming. The bank is always clean too. I'm always happy…read morewith service

I needed a safe deposit box and my Chase bank decided to close the Newport office for whatever…read morereason. I decided to go to Umpqua Bank, a reputable establishment and when I was in IT they were one of our customers. Great people. The Newport branch is beautiful inside and out and the service was superb. Could not have been a better experience. I would not hesitate to choose this bank as your only one.

My mom is hoping to move to the coast and we were looking for a mortgage. We were encouraged to…read moretalk to Patti Cauduro and she made this very overwhelming process comfortable and fun!!! I would recommend this bank and specifically Patti if you are looking for a loan.

After our recent accident was extremely helpful got us taken care of…read more If you want good friendly customer service these are guys /gals to go to

We were completely ignored for about 10 minutes when we came in. When we were finally addressed she…read moretold us she couldn't help us with car insurance because she had to leave in 5 minutes to take her mother to an appointment and didn't have time. She asked us to sit back down and wait for Shane when he gets through with his client he was currently attending to. We headed back to sit down and she called up the guy who had just walked in, in Spanish to help him instead. We felt very discriminated against. Would not recommend this place to anyone.

They are very professional, and have true value in the services they provide. We needed help and…read morethey saved the day. Very friendly service and very affordable. Highly recommend them.