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Oregon State Credit Union

5.0 (1 review)
Closed • 9:00 am - 5:30 pm

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Services - Oregon State Credit Union

Auto loan

Business banking

Business loan

5 More Services

Business merchant services

Mortgage services

Personal banking

Personal loan

Treasury services

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4 months ago

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Nicki B.

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Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

Chase Bank

(3 reviews)

Avoid the online deposit feature at all costs! I had a…read moreincredibly frustrating experience with this bank's mobile app. I deposited two checks via the app; both images were captured and explicitly ACCEPTED by the system. While one check was available instantly, the other sat in my account without being credited to my balance. Unlike ATM deposits, where you typically get immediate access to at least a portion of a large check, I was given access to nothing. I called on Monday (the day my rent was due) and spoke with an unhelpful representative who told me it just needed one business day to process. Based on that assurance, I wrote my rent check. The deposit finally showed up on Tuesday, so I assumed everything was fine. However, on Friday, I received a notice that my rent check had bounced. It turns out the bank rejected the deposit later in the week, claiming the image was blurry, YET despite the app originally accepting it. Because of this, I was hit with a late fee from my landlord and had to pay an additional $10 for a cashier's check. The lack of consistency and poor customer service cost me time and money. I am not impressed and will not be using their digital services again.

I was not entirely thrilled when Chase acquired Washington Mutual, since WaMu was local and a known…read morequantity and I liked them. I was, mind, happier to see them acquired than see them fail. But I've been very pleased with this branch, both before the transition and since then. It's been a fine bank to work with, and the employees are not merely professional and courteous, but also friendly. I don't go into the bank often (mostly I use the ATM and auto-deposits), but when I need to I have been pleased with the service, quality, and how quickly they handle everything.

Oregon State Credit Union - banks - Updated July 2026

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