Next to no wait, even the one time there were lots of people they were fast and efficient. The…read morepeople who work there are kind hearted people ready and willing to help a very unusual experience for a dmv and not just once, I have had a great experience every time I have gone to this dmv.

Other tellers we're talking everyone else's ear off with a bunch of useless banter. I got lucky and…read moremy teller was quick and to the point.

Going to the DMV is never fun. However, if you have to this is definitely the place to get your…read morerequirements done at. I've lived in 4 different states and I'm not sure if it's an Oregon thing or a Corvallis thing, but there was no line out the door and around the corner, instead there wasn't even a line at all. Kiosks to check in at if you are walking in or if you made an appointment. Came during a week day in the morning and the time it took to wait, get three separate tasks done, and walked out the building was less than an hour. I feel like that is unheard of at a DMV especially without an appointment. Staff were incredibly friendly and helpful. Definitely if you need to go to the DMV I recommend coming to this one.

Staff were so nice. Wait time was minimal, about 10 minutes. I had several questions related to…read morelicense renewal post accident. Each of 3 staff I spoke with were helpful, and answers were very clear. Thank you, N.G.Miller

Everything, the website is not user friendly. Two years in a row they don't send out registration…read morerenewal. Kiosk won't work, on hold multiple times for over 47 minutes only to be hung up on. Last month dropped in to register new vehicle, 3 hour wait time. Extremely inefficient. But hey if I didn't want to register my vehicle for the last 10 years and park anywhere and accumulate trash for a year no one would say a word.

Simple instructions to renew your registration . I thought…read moreit would be more difficult but it was quite easy.

Everyone was so so nice and helpful. The system is smooth and easy to understand. The best possible…read moreDMV experience.

It was a large group of Eugene friends, and everyone was ready for a long wait time…read more But, alas, everyone was helpful and kind. Everyone's getting done. One catch, though, during my visit; the cameras STOPPED TAKING OUR PHOTOS! The camera was fixed by the DMV TEAM WORK. So, Pack your patience along with all of the things you need. Thanks for your excellent service at the Eugene DMV throughout the city.

Hands down 5 stars at this location. I have been to the DMV countless times in another state and…read moremultiple trips here. Most recently to renew tags and upgrade my id. It was very full and as a walk in I was still served in 35 minutes. How do they do it? And kind... and friendly! This is rare... but the people at this location genuinely focus on customer service and streamlining the experience. Kudos !! Well done and you deserve to hear it.

If you have ever visited a DMV in another state then you will find the Eugene DMV to be…read more equivalent to a trip to a spa. Everyone here is focused on making your trip to the DMV as quick and pleasant as possible. The new location is bright, comfortable and inviting. The pleasant staff works well together making the experience much better than anticipated. Expecting to be there for hours I was in and out remarkably fast leaving with a smile on my face and my license renewed.

This is getting scary, i've been here enough times now that they are starting to know who i am. It…read moredoesn't even feel like a chore when i go here. and with friendly staff who have a sense of humor i find it hard to resist joking with them. If you have to take a test, be there before 3:30 in order to ensure you get to take the test. if you're retaking the test go there a little before 4 and they'll let you cut in line. if you're going to do any other things other then driving test, go there right after 4 and the wait is a matter of minutes.

Easy in, easy out…read more Nobody really wants to go the DMV, unless you're a teen getting your first license. And that she was - having just passed the driving test at an offsite location in Wilsonville, the daughter and I went to the nearest DMV to get her license. It turned out the Sherwood branch was a zoo, packed with people, a bit surprising for a Tuesday. Once we made our way to the Info booth, we learned that despite having her photo ID / permit, they still needed her birth certificate (again) and supporting documents. So we left empty handed and headed home. Once in Salem, we grabbed what we needed and headed to our local office. I was a bit nervous to see the lines, but was quickly relieved to see a mere fraction of the people in the last branch. She was quickly assigned a number, with only two people ahead, and just like that - there's a new independent teen driver sharing the roadway. Don't fret, if anything, she's overly cautious! Yes, obligatory photo snapped in front of the DMV sign with her temporary license, but no permission to share. I don't know whether to cry tears of joy or sadness now that she can come and go in her own car.

They were efficient, friendly and quick. We had a few things to do and we were out of there in one…read morehour. What a great experience.

We had an excellent experience with the South Salem DMV from start to finish. Everyone we…read moreinteracted with was kind, courteous, and very helpful. We visited this location three times in 2025, all without appointments, and were seen immediately each time. Every visit was smooth and pleasant.

Worst service I have ever had whichever raggedy snarky bitch answered my call and didn't let me…read morefinish one single sentence I had... please have the day you Deserve. It's 9:38am and you already hate your life at a job you signed up to do

Got in and out pretty quickly for a transfer of title and the reception gentleman was actually…read morereally friendly, which I didn't expect at a DMV. Using appointments is the way to go otherwise it could be an extreme wait. I came in and had an estimate of four hours for service and then I just made a quick appointment and got seen sooner. There was a really angry guy yelling at the women receptionist for some reason who caused a huge scene so that was a little fun, but I felt bad for the receptionist.

The newer way of things (since I swear it changes with each DMV and over time) is that you go into…read morean immediate line for a person who you say what you want to do and they tell you how to do it, what forms you need and instruct you with a few pro tips like, "Don't forget to sign and that that form you are holding." Unfortunately I was number 450 and they were at 396 so I was waiting over two hours to get called. Last year I helped work to Oregon getting a pollinators plate for the state which provides funds to the pollinators educational program at OHSU. I had my certificate to get my new plate (which is beautifully designed by a 16 year old Estacada student). When my number was called it was then fast and easy to get my new plates. The folks that work at this location all seem very friendly and knowledgeable. Ad it was there was a guy sitting fairly close to me. I got the impression he has sat down due to fatigue. One of the staff came over to update him. When the person trying to help was letting him know his wait time he kept interrupting her and barking at her. I was trying not to overhear but she was so kind even with his nature. I was impressed and relieved when he finally seemed to listen to her telling him she was sorry for the delay in whatever and that they were trying to get to his issue. I get it - people go in pissed off from the start so I definitely appreciate the kindness while they are trying to do their job and navigate very hostile people.