This place could be good, and actually can be good if you happen to catch them on a day when they are paying attention to what they are doing. But that is rare.
For the most part, these people are just hustling. I have to go there because I have medical problems that require frequent massage, and it is one of the only places in town that you can walk into without having to make appointments requiring advance scheduling.
They are rude in the extreme. Sometimes it seems that they are more overtly rude to me than to others just due to the familiarity, since I have been going there for a long time. They do not listen to instructions. They don't speak English worth a darn, and most of them pretend to not understand at all.
They are haughty and condescending, and they lie when you ask them a question.
The ones who are not massaging someone at the time come up and get into loud, annoying conversations in Chinese Mandarin with the person who is working on me. This is particularly the case with "Jen" and "Peggy", but they all do it. While this is going on, the one who is massaging me [for money, after all], basically turns into a robot working with one hand, and just going through the motions.
They often fail to wipe down or otherwise clean the tables between customers, and they use the same "blanket covering" for numerous people in a day.
I have spent thousands and thousands of dollars in this place, yet they are constitutionally unable to go one minute overtime, even if they know I am in serious pain. They simply do not give a damn.
There are a few of them, notably a couple, who seem to be sick all the time, and they cough and sneeze on their clients without making an effort to at least cover their mouths. If you say anything about it, they say "its just allergies". But I have been there a ton of times, and I know better. You can hear them coughing up a lung and spitting in the bathroom, and you can just look at them and tell they are sick. It happens a lot. They are so afraid of losing a dollar that they come to work no matter how ill they are. Maybe Mao, their boss, doesn't give them any time off or something like that. But whatever the reason, its completely out-of-line.
I have resisted leaving a review of this place for a long time, just because I don't like to post negative reviews, especially for a place that I have to use on a continuing basis.
At this point I think the only sane option is to talk to their boss [a guy named "Mao" who apparently owns a whole bunch of these places].
In fairness, there is a woman named "Anna" who works there, who is actually rather kind, and is at least somewhat of an exception to the above critique. She is probably the reason I continue to patronize the place, and she makes an effort to be available when I come in, if possible. read more