Always a great massage!! Really worked out my bad shoulder. Definitely recommend!! I go as often as…read moreI can!

I went to Rose Day Spa and requested a one hour massage and the charge was $70.00. My masseuse was…read morenamed Evie or Ivy. She gave a somewhat average massage, but seemed distracted by her phone most of the time. This did not help the vibe as she seemed to be reading messages. The real problem came when she asked for a tip that was almost as much as the base fee. I paid the tip to avoid any unpleasantness, but I won't return.

I absolutely love it here! Its the perfect combination of cozy and bright. The staff is all very…read morefriendly and made me feel at home right away. I had my massage with India and she was phenomenal! I added a hot tub soak onto my massage and I would highly recommend this option, especially since they have cats that hang out in the garden! 10/10 would recommend and I will be going again as soon as I get the opportunity

I booked a Garden Goddess combo for myself and my sister, including a facial, paraffin, hot stone,…read moreand a 90-minute massage. I tipped $200 and thanked the staff, but I want to share feedback because this business has real potential. Unfortunately, due to several fatal flaws, they've lost a high-value, repeat spa customer who frequently gifts spa experiences. I hope ownership takes this seriously and makes improvements. First, the entrance is difficult to find. There is no clear signage, and the only visible gate says "welcome" but is shut. Once we found the correct entrance, the steps were covered in months of dead leaves, completely obstructing them leaving an unsafe, unprofessional, and ugly entrance. Fixing would cost 5 minutes. Upon entering, we were not greeted warmly or offered water, tea, or wine--standard at this price point. We were simply told to remove our shoes. We had to ask for water, which was served in a tiny cup with no carafe to refill ourselves. The waiting area was visually nice but had absolutely no music, creating an awkward, tense atmosphere instead of relaxing. We arrived early to change into robes, as I confirmed over the phone, but none were offered, we had to ask. The robes were old, worn. It was also 90 degrees, and the AC was off. After an awkward exchange where they said they could turn it on "if we wanted," we said YES but it was never turned on it seems. I discover that music was handled individually by each therapist on their personal phones, which led to interruptions when switching providers. Notifications disrupted the experience, and one therapist clearly didn't review my intake form. I had to stop her mid-session to change the music from loud lo-fi to the healing frequencies I had requested. It made the intake form feel pointless. My facial was extremely disappointing. The esthetician needs severe coaching, she used harsh, fast movements that were stressful rather than relaxing. She used Kleenex on my face, which broke apart during use, and did not fully remove exfoliant before continuing, causing gritty residue to be rubbed into my skin. During the enzyme, she left me alone instead of providing a neck or shoulder massage, which is standard. The paraffin treatment involved an awkward wax-filled glove that was difficult to use and poorly applied. The massage started without consideration of my intake form. The therapist immediately worked on my inner thigh: an area I explicitly marked as off-limits due to a serious injury. I had to stop her. While her technique was otherwise good, she made loud, constant hissing and huffing noises, which were distracting and uncomfortable. Bringing me to the most frustrating issue: I had clearly requested separate rooms when booking, and this was confirmed. Instead, we were placed in the same room without acknowledgment, explanation, or apology. I didn't speak up because I didn't want to disrupt my sister's experience, but this was a major breach of expectation. Upon checkout, the staff member remained seated, made minimal eye contact, and showed little appreciation. The overall customer service felt cold and disengaged. I will not be returning, but I hope this feedback is taken seriously. With better attention to detail, communication, and professionalism, this business could significantly improve and retain customers like me.

Very nice friendly staff. Clean spa. Beautiful lady's. Great massage, wish I would have gotten the…read more90 minutes instead of 30 minutes. Will be back very soon.

I was a walk-in and very pleased I was able to be serviced right away. However, my visit went…read moredownhill from there. I asked for the 60 mins with medium pressure massage. She required payment BEFORE services, hmmm, but ok. The woman who greeted me at the door was my masseuse, she said she would do the first half of my massage. I didn't see a problem with that considering I was a walk in. The room wasn't fancy, but clean. It was quite chilly in the room, the table was cold, and I was provided a thin flat twin sheet to cover up with. Again, this wasn't a problem, more uncomfortable than anything. The massage I was given felt more like rubbing sunscreen on my back. She RUBBED the middle of my back with NO pressure as she sat on the side of the table I was lying on for 85% of my time. She moved swiftly through the various parts of my body, with no focus. Although, I specifically listed my lower back as an area of concentration. I didn't say anything thinking she was still filling in for whomever was to take her place. Also, she walked out of the room 3 times to speak with others in hallway - I didn't appreciate that, b/c she didn't inform or ask me if that was ok. Before I knew it, she started "slapping" on my legs - like the nail salon after a pedicure and said "all done". I'm quite sure I didn't get 60 mins (to include 5 to undress & 5 get dressed). Felt more like a 30-40 mins process, but I didn't look at my start time. Shame on me! As I was leaving, she beckoned for me to come to the desk and she pointed at the receipt for her TIP! I was so aggravated at this point, I gave her one, but didn't want to. I will NEVER return to this place!

this place is so awesome , makes me feel so good durning and after massage will be reg customerread more

Booked a couple's massage with Clarence and Jennifer after my partner & I finished moving into our…read morenew house. It was a great way to relax, massage sore spots from the move, and reconnect as we start a new chapter together! Both Clarence & Jennifer were very thorough in asking about spots to focus on (or avoid) before starting and checked in several times during the massage to ask how the pressure and table temperatures were. The massage room was very clean and the music they played was very soothing. Overall, couldn't recommend this location more and will definitely be back!

I am definitely a fan! My body was absolutely in a knot and after coming here, getting great…read moreservice in a very peaceful environment, I left much much more relaxed. Close to my house and great availability, especially last min when my body was SCREAMING! Love this place!

Incredible experience…read more I will certainly return! Excellent shower and massage! Price was also reasonable.

Variety of women. Great massage. But language barrier…read moresometimes makes it difficult to understand each other.

Booked online, found a massage therapist who appeared to meet my needs... and it was a success!…read moreKelly was super friendly, skilled in her craft, and empathetic to my chronic pain issues. I will definitely be booking with her again. The office itself is very easy to find, and felt clean and comfortable.

Indigo Massage on Arsenal is a sanctuary of relaxation. I need the calming vibes in this space…read more It's peaceful and rejuvenating. I recently had a massage with Mandy, and she was absolutely excellent. She asked me for areas of focus and I'm pretty because I just get massages to relax. I love the ask though. It's clear that the therapists here prioritize their clients' comfort and well-being. Over the years, I've visited several therapists at Indigo, and every single one has been outstanding. The consistency of skill and care across the team is impressive. Highly recommend!