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    Original Factory Shop

    5.0 (1 review)
    InexpensiveDepartment Stores

    Original Factory Shop Photos

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    15 years ago

    Quality items at a fraction of the price. The only thing is when it gets really busy it's hard to move.

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    Marks and Spencer

    Marks and Spencer

    3.5(4 reviews)
    8.2 miHamilton
    ££

    As Marks & Spencer stores go, this one is one of the smaller offerings, however if the last time…read moreyou visited Hamilton was around 12 years ago, the store is now nearly 4 times the size it was way back then - so, it's not as small as it could be!! In the last 12 years the store has been extended 3 times and even more recently has been re-furbished which means that although it's exterior looks like something from the 70's, the interior is modern, fresh and airy, just like every other modern M&S. I might be slightly biased as I worked in the store for 7 years, albeit several years ago, but I reckon the staff in the Hamilton store are among the most helpful and friendly staff employed by M&S and this is reflected in the neat and tidy, well stocked shelves/racks in the store. One of the best additions to the store in the last few years is the coffee shop - it's well worth a visit!

    A haunting whiff of desperation wafts around your nostrils as you walk through the Regent Shopping…read moreCentre in the middle of Hamilton, a few lurking souls hide in the shadows, some of the store fronts stare back at you like a black abyss contained behind glass or garish trinkets vie for your attention. And then like a shimmering white eruption of sophistication at the end of the world trusty M&S looms into view. The branch of Marks and Spencer itself is probably what you would expect in a small town, recently modernised to the new M&S decor and display styles they squeeze quite a lot in, although don't expect the same range as you would find in a city centre or out-of-town style branch. They have smaller ranges of the usual clothing departments, a home accessories section and a cafe. The food-hall is good for this size of store; at the end of the day, post-work, the shelves are generally well stacked as the staff are busy beavering away to replenish the stock. This is the part of the shop that I visit most and do find it to be the busiest, at least in the evening when I think most of the customers are popping-in on their way home.

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    Marks and Spencer
    Marks and Spencer
    Marks and Spencer

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    Matalan

    Matalan

    3.8(4 reviews)
    11.1 mi
    ££

    We popped in to do a bit if pre XMAS shopping but, after realising that family members had gone in…read morewe popped back. The store is similar to a lot of clothes and home wares retailers. I personally like the layout and the large range of clothes for guys, but there are loads of clothes for children and ladies. I always find it nice to look around the home wares for those small decorative touches. The big Issue I noticed, as we were with family members who have mobility issues and both use walking sticks, was the lack of space at the tills.. The main store itself appears to me to have a far better amount of space than a lot of retail stores. As it was quite busy and with the large amount of XMAS promotional items in the queue lane and by the tills themselves, there was, in my opinion, insufficient space for people with mobility issues. I'm not sure how anyone in a wheelchair would manage to get to the tills and then manage to get back out without having to wait for each till being freed up first. All in all I like this store but there are something's that let it down, in my opinion.

    This is a large store in the retail park. It has a lot to offer every member of the family. The…read moreclothes stocked include outfits for babies and toddlers, to jeans, tops, trousers, jogging outfits, shirts, underware etc. They also have items for the home from towels, bedding and pots and pans. At Christmas they had some gift ideas and toys. The only negative I can think of is that the toys are on shelves and rows which as quite close together so you might have to wait to get into the shelf if there are a number of people looking at what you want to look at. They have various special offers on but you need a Matalan card to get them. The cards are free. There always seems to be a queue here but you do not spend long in them.

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    Matalan
    Matalan
    Matalan

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    Primark - Main area of the store

    Primark

    4.3(3 reviews)
    31.7 mi
    ££

    This particularly large Primark opened last December and honestly, I can't get enough of it! Every…read moretime I go to Fort Kinnaird, this place is usually my first stop so that I can avoid the afternoon chaos later on. The layout is much better than its sister store on Princes Street and since it is all on one level, getting around is pretty easy as you can see everything from when you enter and you won't have to negotiate any of those dreaded escalators that make you go ALL the way round to the other side of the sales floor to get to the next one. The men's department is an adequate size and is conveniently located near the front of the store. The only downside to this, is that you will have to walk all the way to the back of the shop if you want to try something on as that is where the fitting rooms are located. Speaking of the fitting rooms, they are modern, bright and have never been subjected to horrific queues when I've visited. (Unlike the shambolic Princes Street store.) One thing that annoys me is the checkouts. They are also at the back, on either side (one set in lingerie and the other in homewares) and usually have slow moving long queues. This is not ideal when all you are buying is a t shirt, a pair of jeans and some sweets. Another thing that bugs me is the till staff. I know it must be horrible working 9-5 in Primark under the harsh fluorescent lighting and with demanding customers but a smile would be appreciated. It could be stocked a bit better and they should assign more workers to the checkouts to cut down queues but other than that, this store provides a less chaotic experience to the city centre store and is much better in many ways.

    So this is a fairly small store with everything all on one level but stocks everything you need,…read morefrom clothes, homeware, lingerie, to kids and mens clothing too, the staff are lovely and helpful and all do a great job. There is only one complaint however in that you have to leave your basket if you want to try anything on which makes things a bit of a hassle. Apart from that well worth a look and with mcdonalds right next door what could be better.

    Photos
    Primark - Full range instore

    Full range instore

    Primark - The strange exterior

    The strange exterior

    Primark - Mural of Edinburgh in the checkout line

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    Mural of Edinburgh in the checkout line

    Original Factory Shop - deptstores - Updated June 2026

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