I had Robert and his crew refinish my hardwood floors 4 years ago now. They did a wonderful job, so…read morethey were the first floor guys I called. Robert is always quick to call you back, very punctual and always great pricing. He must be a good guy to work for too, he always has great help...reliable, professional, skilled and very nice. I would recommend Robert and his company to anyone, they do great work.

Robert and his crews were fantastic. He squeezed us in to his schedule so we could get moved into…read moreour new house. The quality of the work is fantastic, the floors look great. Robert is great to communicate with on the phone or text before, during and after the work. He also was great in helping us select the stain colors a real expert in wood and wood floors.

Flooring and More replaced some carpet at my house. Their prices were quite reasonable and they had…read morea wide selection. The installers were amazing and the carpet looks perfect. I couldn't ask for anything more.

If I could give this store a -5 out of 5 I would do so in a heartbeat. I have never in my life been…read moretreated so poorly by a company ever. The store manager is one of the rudest people I have ever encountered, he belittles women and puts them down, is blatantly disrespectful to customers, and has no regard for any sort of customer experience. The irony here is that all I asked is for my quote to be emailed to me so I could book their services. What kind of company treats women with absolute disregard and disdain? I'm sure the store managers views on equity and compassion as a whole, are missing entirely. If you are any sort of minority or female I would be scared to go in the store for fear of extreme mistreatment. From the minute I walked in the door I was treated rudely by the sales team. The team who came to measure my home was extremely nice and arrived within 48 hours from my first request for service. It is now two months later and I have still not received my quote from the salesman. I followed up for weeks asking politely to have that emailed to me. When I called today to ask for help I'm told that I can only speak with the one sales person assigned to my account -yet he's never available. When I asked to speak to the store manager the guy on the phone says he is the manager and is an out right ASSHOLE to me saying they would just "throw my quote in the trash", treating me rude and completely condescending because I calmly asked if he can just look in the system. When I ask for the number of the owner he tells me that he'll give it to me and then hangs up on me. When I call back they keep hanging up on me. My husband tried calling to get information for a manager, and the store manager yelled at him and hung up on him as well. BEWARE TO BE TREATED ABSOLUTELY DISGUSTINGLY.

We got to Olson through a recommendation and they lived up to the hype! We needed two piers and…read morethey were able to work with my schedule and get it done efficiently and, more importantly, effectively. They were very honest and stuck to their quote with no extra fees at the end. They even took some soil they had left over and moved it to a different part of my yard. They cleaned up at the end as well to make it look like they were never there. Great company!

Luke came out to assess my foundation because I had some hairline cracks in my walls upstairs and…read morein my basement. Some of my doors were slightly sticking as well. Luke used a laser level device and measured every bedroom. He inspected and laser measured every wall in my basement. When all was said and done, he told me that I didn't need any work at this moment but to keep an eye on things in the future. He said everything was within a good range. I was so impressed with his honesty. I've had other companies try to scare me into doing expensive work and Olson was a breath of fresh air. Frankly, I would have believed whatever he said because I don't know much about this subject. Thanks again, I truly appreciate your honesty and I would recommend your company to a friend.

He was hired to install LVP in a rental house. He needed to go back and finish and demanded…read morepayment. When he didn't go back he went to Menards and spent $3k on my credit card, then texted a woman in my office that he intentionally did it because he wasn't paid on a job he still needed to finish. DO NOT HIRE.

. The team was…read moreprompt and efficient in providing me with a comprehensive quote, outlining all the necessary details and pricing options. They took the time to listen to my preferences and provided valuable recommendations based on their extensive knowledge of flooring materials and styles. When it came to the installation process, the team exhibited exceptional craftsmanship. They arrived on time, well-equipped, and meticulously prepared the area before getting to work. Their skillful technique resulted in flawless flooring installation throughout my home. The attention to detail was evident in the seamless transitions between rooms and the precise alignment of the floorboards. Moreover, the entire team was courteous, respectful, and maintained a tidy work environment. They ensured that the project was completed within the agreed-upon timeframe without compromising on quality. Any concerns or questions I had during the installation process were promptly addressed, leaving me with a sense of confidence and satisfaction.

I'm a single woman on a budget, remodeling my ENTIRE home. I'm working with many contractors. I've…read morehad more bids than i can count. I stressed to Zach how strict my budget was. Before I even hired him. He went above and beyond to find me a floor distributor and supplies that were high quality to put up with heavy traffic and a big dog. Yet still affordable. He also made sure before I hired him that I understood his schedule as a single dad of two kids, taking them to school and in sports. Being in a budget his willingness to help me find supplies made scheduling was the least of my worries. Once the job started I changed my mind midway thru on stair nosing and base board. Knowing that I'd have to pay for the additional work to get it re-done and materials (I was OK with paying that). he didn't once complain or get upset with me If you're on a budget and have some flexibility on scheduling, this is a great contractor. He has many other talents other than flooring. If you need input on design or which looks best, he will not just tell you what you want to hear to make it easy. He has an eye for the bigger picture.

I hired this contractor for a full flooring repair and deeply regret the decision. The work was not…read moreperformed according to the agreed scope, and the condition of the floor has steadily worsened since they left. From the start, the project dragged on far longer than anticipated. The contractor typically showed up for only a few hours at a time, stretching what should have been a straightforward job into a much longer, drawn-out process. Ironically, the quickest and most consistent communication I received was when requests for additional money were sent. We explicitly discussed and agreed that a base coat leveler would be applied across the entire floor before adhesive. While this appears to have been done in the initial areas, it was clearly skipped in multiple sections toward the end of the project. As I've been forced to pull up loose boards myself, I've found little to no adhesive and no leveler in several areas. It has become apparent that Mr. Marsh decided to skip these crucial steps as soon as he realized nobody was watching. Large sections of flooring have come completely loose. Boards were improperly seated, butt joints were oversized, and some boards were installed too tightly, creating humps. The floor is now in worse condition than when the project started. I've spent evenings and weekends drilling relief holes, applying adhesive, and repairing areas just to make the floor serviceable -- work I already paid this contractor to do correctly the first time. I reached out professionally and in detail to document these issues and give the contractor an opportunity to respond or make things right. I never received a reply. Poor workmanship, incomplete scope, extended timelines, and zero accountability. I strongly recommend others look elsewhere.

Super nice sales team and very knowledgeable on products. They have high end products and our homes…read morelook fabulous.

Rude owner , the salesman was nice but after talking with owner who was extremely rude I cancelled…read moremy $6k order and bought from another carpet company

Steve's Flooring was great! Easy to work with, great price and great work! We are very happy with…read moreour new hardwood floors and carpeting. We moved from out of state and Steve was very accommodating and worked quickly to get our new floors put in so we could move into our new home. I would recommend him for any of your flooring needs.

Awesome business! Family-owned with a super caring owner who always puts customers first!…read moreLightning-fast responses too!

We requested a quote for a community pool deck lift and seal. We had several sections tilting, and…read moreno seal between decking segments, allowing water to get underneath, freezing, and causing multiple issues. Company was very thorough, walked us through our options, and provided a timely estimate. We opted to lift and seal our decking, and due to short time constraints, they brought out two crews to get it knocked out in 24 hours. Very much appreciate the timeliness and professionalism, everything looks great, and after a season of use, no leaks. Harborview HOA thanks you so much!