I have 50 termite bait stations at my Benton farm that have been in service for several years. Betts installed serviced them for over 4 years with no issues. Betts was recently bought out by Orkin. I scheduled an appointment that was for bait station servicing and inspection for termite activity as a precursor to selling my farm. There was confusion when the inspector arrived for the appointment. I was told that they could not inspect the stations as part of an inspection and they would have to be serviced by someone else. In the course of our conversation the Orkin area manager got on the phone, was rude, not understanding, and got mad. What I did not know was that he cancelled my contract without notice. when I called the number to schedule my service again I was told my account had been cancelled and I was unable to schedule the service. I cannot remember the area manager's name but will find out and post another review. This company's corporate mission statement are just empty words. The district manager is unprofessional, uncooperative, and made a bad situation much worse. I never had an issue with Betts,but this company is managed locally by a really spiteful ass!! Orkin is owned and headquartered in Atlanta,where I live full time. My intention is to schedule a meeting with the CEO to discuss this mismanaged misadventure. Hopefully they will show this clueless cowboy the door. Keep in mind that I had already paid for the service that cannot be scheduled. I would stay clear of Orkin. read more

I was sold a termite treatment for over $3000. I was told that part of that payment would cover a final inspection of the outdoor termite traps. When I was contacted about renewing, I was told that they would not inspect the traps unless I paid for a renewal. I said I wanted to see the trap activity before I renewed as I was told it was covered under the $3000. Then they sent out 2 guys to look at the traps who said I would not be charged for it. They said they needed a signature to show they were on site. As soon as I signed it they told me they had to call their supervisor about the charges for this service call. I feel Orkin lied every step of the way. I kicked them off my property and told them never come back. Then I was threatened by a manager in Wichita if I didn't let them come get their traps. They are not honest in their business practices. I will never use Orkin again. read more

We signed up for regular monthly pest control with Orkin in Wichita and paid yearly. They were thorough, getting rid of mice in the winter and ants and other insects in the spring and summer. Whenever we had even a slight sign of pests returning, they came back immediately to take care of them and without added expense. Our technicians were knowledgeable and professional. Then we moved out of state on short notice. They contacted us when they saw the house was empty and were prompt to cancel our service when I explained that we had moved. A month later, we received a check refunding the cost for the part of the year we didn't use. We had such a great experience with them from beginning to end that I had to write a review! read more

i had a pest issue son nguyen came out he was knowledgeable and friendly I really appreciate his help

I have used this company for years. They were able to solve a cockroach problem at two different homes I've owned. They have also treated for termites and come back each year to make sure there is no recurrence. I've also always had respectful technicians. read more