I have 50 termite bait stations at my Benton farm that have been in service for several years…read more Betts installed serviced them for over 4 years with no issues. Betts was recently bought out by Orkin. I scheduled an appointment that was for bait station servicing and inspection for termite activity as a precursor to selling my farm. There was confusion when the inspector arrived for the appointment. I was told that they could not inspect the stations as part of an inspection and they would have to be serviced by someone else. In the course of our conversation the Orkin area manager got on the phone, was rude, not understanding, and got mad. What I did not know was that he cancelled my contract without notice. when I called the number to schedule my service again I was told my account had been cancelled and I was unable to schedule the service. I cannot remember the area manager's name but will find out and post another review. This company's corporate mission statement are just empty words. The district manager is unprofessional, uncooperative, and made a bad situation much worse. I never had an issue with Betts,but this company is managed locally by a really spiteful ass!! Orkin is owned and headquartered in Atlanta,where I live full time. My intention is to schedule a meeting with the CEO to discuss this mismanaged misadventure. Hopefully they will show this clueless cowboy the door. Keep in mind that I had already paid for the service that cannot be scheduled. I would stay clear of Orkin.

I was sold a termite treatment for over $3000. I was told that part of that payment would cover a…read morefinal inspection of the outdoor termite traps. When I was contacted about renewing, I was told that they would not inspect the traps unless I paid for a renewal. I said I wanted to see the trap activity before I renewed as I was told it was covered under the $3000. Then they sent out 2 guys to look at the traps who said I would not be charged for it. They said they needed a signature to show they were on site. As soon as I signed it they told me they had to call their supervisor about the charges for this service call. I feel Orkin lied every step of the way. I kicked them off my property and told them never come back. Then I was threatened by a manager in Wichita if I didn't let them come get their traps. They are not honest in their business practices. I will never use Orkin again.

Very good service came back and took care of the bug problem until they were gone,I recommend them…read morehighly.

I had them out to check my attic for pests. A guy came out. I think he was really a bug man and not…read morea pest man. But he went into my attic and checked it. Said he saw nothing. I asked him if he could find any entryways for pests to get in. He said no. He never did give me the free estimate I asked for. He showed me one small hole where pests, like mice, could get in. I had that filled by my handyman. Today I had a dead squirrel in my attic. I had to pay someone $200 to get it out and clean up. One area was sealed where the squirrel got in. Don't waste your hard earned money on this outfit. They are flat out no good.

Scott was excellent. I signed up for rodent trapping - signs of droppings in the detached garage -…read moreand preventive house perimeter and indoor (basement) protection for bugs etc. Also signed up for quarterly checks. Scott came three times to the house, one to set traps and defumigate, and twice to check on the traps. For $120 he did all that, AND he personally cleaned the droppings out of my garage - it's a hazmat enterprise as you need to wear gloves and mask: rat droppings can spread deseases as fecal dust goes airborne. THAT was above and beyond. No more Mickey Mouse in the garage btw. All GONE!

I would not recommend this company to anyone. I had quarterly service with guarantee that if I had…read moreany problems that they would come back. During winter months it's all fine and dandy cause there's not much to service. During the summer and fall however, the spiders were worse and every time I had them come back out he would give excuses as to how it's the worst this time if the year. He wanted to sell me another service to powder coat my house. Why would I want to pay for another service when they can't even do the first service? You do a bad job so you can sell more services? So, instead of doing another spray he decided I wasn't the customer he wanted and bailed with doing anything. Poor customer and a dishonest guy. That was the owner. I game them a chance because of him being local but now I know I should have stayed with my last company.

Friendly and fast service, service worked great, no more ants!…read more The communication is great and always get a quick response.

From the owner: Your Home or business should be a safe place. But pests can rob your family from enjoying this…read moresanctuary. Yes, we kill bugs, but our true aim is #CrazyHappyCustomers through fast, effective and affordable service with a purpose. We serve you to serve our community by donating a portion of our work to charity.

Polite, professional, and prompt. We're so happy with our scheduled service and love our…read morerepresentative.

From the moment I walked in the door, I felt like a priority. The family like atmosphere makes…read moredoing business easy and stress free. The job was done professionally and they worked with my schedule. I defiantly recommend Betts Pest Control!