Fantastic! My side mirror had fallen off and I purchased a new one online. I called Orlando Auto Body and asked if they would install the new mirror and they said, "yes." They said they would fit it in the same day. I brought it in and they charged me for the labor. It did not take a full hour so they prorated it. Mirror was installed perfectly. I would highly recommend Orlando Auto Body. Thank you! read more

I had Orlando Auto Body do repairs to my truck which had front damage and right passenger side fender and door damage and wheel damage. They were very eager to work on the truck. Orlando Auto Body wanted me to pay for a lot out of my pocket even though I had insurance I think maybe they were double dipping it a little bit they did get my parts in pretty quick despite this part shortage. My bill came up to almost $11,000 and they use damaged parts that should've been thrown away and they reinstall them back on my truck the stuff should've been discarded and covered by the insurance company which it wasn't brought to the insurance companies attention or they would have replace I had a driver side left fog light damaged and they reinstalled the damage parts back onto the truck very disappointed in the workmanship and probably will never return back to you Orlando Auto Body. Overall work of the truck from detail to painting was very disappointing I think a kid with some black magic markers probably could've done a better job read more

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I was rear ended at a major traffic lane a few days ago. Jason at Orlando's Auto Body shop was very nice ! He helped me with everything including finding a lawyer! Thank you so much ! I don't know what I would have done without your team ! read more

I went to Orlando to obtain an estimate for repairs to my vehicle after hitting something on the freeway. I visited this business during the week following the incident which occurred on 9/3/2022. I am still waiting for an estimate and it is now 10/18/2022. To say they are not very responsive or customer service oriented is an understatement. I would not recommend his repair shop to anyone! read more

Scammer owner Shane is scam artist! I took my car there after my accident it was a nightmare!!! they to replace the front end and after they repaired it the paint didn't match! I complained when I picked the car up but jason convinced me to take it and bring it back monday so I did big mistake in my part! when in went back in Monday they acted like it wasn't there problem and told me there was nothing they could do. I was able to talk to Shane the owner and he was a total jerk probably roid raging from the looks of him. He told me if I didnt drop it he would make sure my insurance would total the car! so I called my Insurance and they told me that's why Orlando's is not on there recommended list of shops!!!!!avoid this place at allll costs read more

We've brought several of our vehicles here, all of them have returned with new damages and when confronted they did a half ass repair with putty and paint chip repair. Two out of three vehicles we received back with dead batteries, overall repairs done I give it 3/10, fuel tank cover was left with one non OEM rivet and hanging. One vehicle the key fob/keyless entry/remote start was not working and had to be taken to the dealership to be reprogrammed. Another vehicle was missing the front bumper stop, and wax was left all over the panel gaps from it being "detailed." The painter does not know how to paint professionally. They charge insurance for OEM parts and install aftermarket CHEAPLY MADE parts, I DO NOT RECOMMEND GOING HERE. If you know anything about auto body repairs and painting you will be disappointed. If you do end up taking your vehicle here make sure you CHECK EVERYTHING THEY TOUCHED. Also I'm not trying to defame this company I'm just stating my personal experience with them and it was EXTREMELY unpleasant. read more

My son backed our car into something causing rear-end damage. We called Orlando Auto Body and they immediately took the car in and fixed the damage right away. The result was that it looks like new again! Customer service and keeping their word when the vehicle would be ready was impeccable. If you're on the fence and trying to decide where to take your vehicle, try Orlando's Auto Body. I've used them a few times before and it always is a great experience when doing so. 10 out of 10 Thanks Jason & Shane & all the workers for getting 'er done! read more

Was rear ended on the highway. My car is my baby, so it was hard to trust someone with the repairs. Orlando auto body did an absolutely amazing job, and it was less than a month. Will recommend to friends, and return if I need anymore work done. Thank you. read more

Service was quick and everyone here is super friendly! Erin helped me at the front desk and got me in and out within 45 mins as promised.

We had a window get broken accidentally, and when we went to get the glass replaced, they said there was too much rust around the frame. So, off we go for unexpected auto body work that our insurance is not going to cover. We talked with Joe at Orlando, and took the car in for an estimate. The estimate was fair, and they were able to get started quickly. They were friendly and helpful, and even got us a lower price on the rental car that we got so we could get around while the car was being repaired. Overall, it was a pleasant experience, and our car looks wonderful. Our car was returned to us cleaner than when we took it in, which is always an unexpected bonus. Overall, a good experience for an unexpected expenditure. read more

Rob did a prestige job replacing my bumper! My car has never looked better plus their friendly customer service was the cherry on top. Go to Orlando's for all your auto body needs :) read more

Orlando Auto Body - Body Shops Near Me - Mesa, Arizona

I've used these guys before so for me it was a no brainer. I had my front bumper cap almost ripped off on the 60 one night. Called my insurance company and told them the car would be there. Had a problem getting a ride home and Michelle made it happen. She went out of her way. Jason grabbed the deal and worked it out with my insurance. Good thing they are both good people. Was worried about my custom grille and wrap. Jason told me he would make it happen. I had time constraints and Jason was very accommodating. I am very please once again. Hopefully I won't need to see them again. They also give you a written warranty on their work. read more

Orlando Auto Body - one of a kind, Veloster turbo - Body Shops Near Me - Mesa, Arizona

I was in an accident that completely messed up the back passenger side of my car. My tire wasnt even facing the correct direction, it was facing the sky. I moved to Arizona a couple of years ago and had not needed a car fixed so a friend referred me to Orlando's. Although it took two months to fix my car. When I first got my car back I was really happy. There were no issues and everything is running really well. I can not even tell my car was in an accident. They did a great job with the paint as well. My car is pearl white and the paint looks the exact same. There was only one issue. When I got my car back I thought there was dirt in my passenger seat and didnt pay attention to it. I went to clean it off a couple of months later and realized it was burns. I called them and they had me come in to look at it. They told me they agreed that they thought the burns were from when they were welding. They offered to fix it for free which was great. But having to drive here twice and not having a car to get to work was a pain. Overall I was happy with their work and their customer service. I really appreciated that they fixed my car seat even though I didnt notice the damage until two months later. read more

I was rear ended by a hit and run driver. My attorney recommended calling Jason Orlando at Orlando Auto Body. I was highly impressed by the customer service and how well it was repaired. Everyone at Orlando's Body Shop was personable, professional, and prompt on delivering a well repaired vehicle. Thank you Jason and team for a job extremely well done! read more

I was very happy with the recent work they did on my Honda Pilot. They are efficient and communicative to make sure everything is a smooth process. I was even pleased with the extras they did like helping me file a claim to have my windshield and fog lights replaced at the same time my bumper was getting done. A nice surprise to have my entire car detailed inside and out when finished. Also nice you can drop your rental car off to them and just made the whole process easy for getting my car back to normal. read more

I have never had to use a body shop before, but let me tell you I picked the best. From customer service to a car that looked brand new, everything was great! They helped with the rental car and took good care of me. Thank you so much! read more

Great customer service! Very accommodating and helpful! Orlando himself went the extra distance to fix my loose fender. I like the attention they gave even to a minor case like mine. Keep it up guys!! read more

Such an amazing place and amazing staff. I know nothing about cars and they always treat me so kindly and truly want to help me. I've taken my car here twice and both times I had awesome experiences. On top of that they did such a great job and left me extremely happy! They also give my car a little cleaning as a finishing touch!! 10/10 would recommend! read more

Orlando Auto Body took car of my car after an accident. They were very accommodating to my special needs and did such a great job. The owner and the front desk were very friendly and helpful. They wanted to make sure I was happy with the results. My car turned out like new. I highly recommend using #OrlandoAutoBody. I will definitely go back, but hopefully I won't need to. Lol read more

Orlando's is an Awesome repair and body shop!! If you're in need of repairs, body work and or paint this is your place! See Jason! Thank you for taking care of our Cars and Trucks! read more

Orlando Auto Body - Body Shops Near Me - Mesa, Arizona

We had a couple of minor mishaps and had to replace the outside mirrors on 2 of our vehicles. Jason and his team were easy to work with, very professional and took great care of my wife and I. Once the parts arrived, we were notified and scheduled a date. I was prepared to drop off the first vehicle, and Jason and his technicians actually replaced both mirrors while we waited! Above and beyond for sure. Orlando's has a customer for life! Congratulations to Shane, Jason and the entire team at Orlando Autobody....you guys rock! read more

Super easy to deal with and dealt directly with the insurance. Their professionalism and communication was great - I would recommend them as a trusted body shop! read more

No one likes needing to get their car fixed. It's even less fun when your car is new. A coyote ruined my day unexpectedly (I guess I ruined his day too...) and caused what looked like superficial damage to my one-year-old CRV. Inconvenient, but no big deal. I'm pretty new to the area and no one had any shop recommendations for me, so I scoured Google and Yelp and kept seeing great reviews for Orlando. I checked out their website and I was sold (really, go check it out!). These guys know their stuff, and they're thorough. What seemed like a fairly minor accident ended up being pretty major - the coyote hit a lot of parts on his way out. A lot of them were only damaged a little bit, but Orlando found ALL the damage, and replaced Every. Single. Part. I also got updates from them along the way explaining what needed fixing and what the ETA would be. Not only was everyone so nice, and not only does the work come with a warranty, but they washed and did a basic detail on my car. All my dog's nose smudges were cleaned off the windows (don't worry, she's replaced most of them already!) and all the dust and dog fur wiped and vacuumed. In and out it was cleaned with care, when the dealer doesn't even bother to run it through the wash when I go in for service. At every interaction I felt like they cared about me, my car, and the quality and detail put into their work. This is how a small business stands out from the crowd. I hope I never have to get my car repaired again, but if I do, this is where I will go. read more

Great people here who work with you promptly and shoot you straight. Had my wife get in a little kerfuffle with a wall, causing tire, rim, and slight bumper damage. It was driving funny, but we didn't want to use our insurance and pay a deductible if the problem costed less than the deductible. They stayed a little late, and gave us two options. One was under the deductible amount, the other over. Even though they knew it meant less money for them, they were cool doing the cheaper option so we could avoid the hit to our premiums. And I tell you, the work they did was great! They paid attention to detail, washed the car... all for a measly 300 dollar job. I couldn't recommend these guys enough. read more

I chose Orlando's Body Shop because my sister had some work done on her truck here and she told me they help with deductibles. I went to Orlando's after a major frontal accident. It was a really bad accident. Almost close to a total. However, after a month Orlando restored my car to looking like nothing ever happened. It was beautiful! After I got my car back, there was some details that still weren't perfected, and I took it right back to Orlando's. No hassle with them fixing my door from making a cracking sound and adjusting my headlights. The lifetime warranty guaranteed is great! The only feedback I would like to give is to give your clients a call with updates. I had to call every single week to check the status of my car. I had no idea it would take a month to fix, but the wait was worth it. read more

They are friendly, helpful and honest. Their service and work surpassed my expectations. Highly recommend!

Orlando Auto Body does an excellent job in restoring vehicles to their newness. By professional staff. They are a "attention to detail" oriented outfit. I do not of any other Auto body establishment that does such high-quality work. With the exception of leaving some dark stains on the front seats, I would highly recommend them to anyone. Kevin McCombs read more

I have been taking vehicles to Orlando Auto Body for 15 years. Every time they have exceeded my expectations at a fantastic price. Someone egged cars on our street a few years ago and I had some minor scratches all over the truck from camping trips. I decided to take it in and get the bird poop panels painted and the whole truck buffed. It looks like new! Even the interior was cleaned up and looks better than it has in many years. Shane and his staff are courteous, and knowledgeable. The best part for me is they were proactive in keeping me informed of where the truck was in the process. Thanks again guys, you run the best repair shop in the valley. read more

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They worked on my car efficiently and you couldn't even tell where it had been scraped. Everyone was friendly, knowledgeable, helpful, answered lots of questions regarding insurance, and kept me informed as things progressed. I would highly recommend them. They just became our new go-to body shop. read more

In an act of modern art, I used my Subaru to rearrange the rear end of a Mustang in December. My Subaru didn't come out of this without some rearranging itself so, my boyfriend quickly teamed up with the internet to look at reviews. Orlando Auto Body had great reviews and we wasted no time getting my vehicle there. The manager (Trevor) was on duty (and seemingly all the time) and was there to handle my claim. He got me in a rental car lickety split! Whenever I had questions he and/or Pamela were there with answers... And many days I would call several times in a row because I would keep thinking of new things. They were always patient and friendly. My Subaru was used as a hammer and you'd never know it. Thank you Trevor, Pamela, and Orlando Auto Body team! You guys rock! read more

Awesome Service great work great customer service, my repairs were done in a timely manner I am very pleased with Orlando!

After looking up multiple body shops to fix my car due to being rear ended, I came across Orlando's. Upon seeing all the amazing reviews this place got, I went ahead and gave them a call to ask a few questions. The lady who picked up and spoke with me was very kind and caring. Answered all the questions I had in a friendly manner. I ended up going in that same day, although difficult to find a parking spot, I was told i can park right out front, with my emergency blinkers on until someone can look at my car. I was then seen by Jason, who walked me through the steps of getting my car fixed and even questions i had regarding my insurance company and how things will go, because I've never dealt with this situation before. Unfortunately they were not able to assist me that day because of the delay in my insurance's status, but i came back 2 weeks later to get the ball rolling, and again, the staff/employees there were amazing with helping me get through this situation. read more

GREAT WORK!! I recommend Orlando Auto Body! Great people, easy to work with. My Black Kia loves you!! My first car after driving big trunk, think I hit every curb in Mesa! Now you can't tell! read more

Orlando Auto Body - My car is BACK! And looking Great! At Orlando Auto body! - Body Shops Near Me - Mesa, Arizona

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Did a great job on my limo. Even finished a day early per my request. Would definitely recommend.

I'll never go to another body shop again!! I've found the one!!! Trevor was SO Helpful and knowledgeable!! They went above and beyond making sure I was taken care of and all my needs were met. Thank you so very much from the bottom of my heart! read more

Amazing Service! Took my mom's car there.they were professional,fast and thorough!we will be back! you have a customer for life! thanks! mike. read more

I had my vehicle taken here through my insurance company. Jason is awesome he was very helpful and courteous. Although my car ended up not being serviced because of the insurance payout, they were still understanding and helpful all the way until we got our vehicle back. I would definitely recommend them from their customer service alone and if I'm ever in need I'd choose them 100%! read more

Orlando did a fantastic job repairing my car after I got rear ended. I would have to say that the car came back looking better than it did before my accident! I was well taken care of by Jason and the owner Shane. They stayed in communication with me throughout the process and are dealing with my insurance company directly so I didn't have to. highly recommended! read more

Took my 2015 Ford Escape here after someone hit us. Jason and his team did an excellent job, and finished the work on time. Very friendly and honest staff, I'll definitely come here again if I ever need body work. read more

The 1 star is for customer service. From day one I was subjected to being yelled at over the phone, spoken down to by the shop manager and one of the owners. Every time I called or brought my car in I was talked to as if I was an idiot instead of a valued customer. The shop manager was Type A aggressive and didn't know when to just shut the fuck up. On and on about what he perceived as attacks on his character and he took everything personally. That attitude, in the long run will cost the business money and lost business. Word of mouth is the strongest format to make or break a business. As a member of an 175 unit town home association our next news letter that we send out will let the owners know to take their cars to alternate collision repair shops, NOT Orlandos. That is unless they enjoy being yelled at and belittled in front of staff and customers. I can only speak for the Mesa shop as that is where my repairs were done. As to the repairs - 5 stars. Work was such that the old car looked new. As good as the work was that was done on my car I will find a different body shop to repair my vehicle. One that thanks the customer for their business instead of just asking for payment. read more