I don't usually take the time to write long reviews, but this experience absolutely deserves it. I recently visited Wheel Specialists, Inc., and had the opportunity to work with Gary, the General Manager. What stood out to me was the level of professionalism, character, and leadership Gary demonstrated throughout the entire interaction. There was a very slight misunderstanding regarding the services believed to have been paid for. Now, let's be honest--situations like that can go sideways very quickly. Most places get defensive, frustrated, or even confrontational when a customer believes they're right (even if they might not be entirely correct). I've seen it happen many times. Gary was the complete opposite. Instead of reacting emotionally or becoming demanding, Gary handled the situation with an incredible level of humility and grace. He calmly asked thoughtful questions, took the time to truly understand where I was coming from, and created an environment where the conversation felt respectful and productive--not tense or uncomfortable. That alone is rare. What impressed me even more was his patience and kindness throughout the entire process. There was zero ego involved--just a genuine desire to get clarity and make things right. You can't train that. That's character. Because of the way Gary handled this situation, it completely changed my perspective--not just about the business, but about how powerful it is when someone leads with professionalism, respect, and emotional intelligence. I actually walked away learning something from him. That says a lot. It's very clear why Wheel Specialists, Inc. has Gary in a leadership role. People like him are incredibly valuable to any organization. He represents the company at a very high level, and his approach to customer service is something more businesses should strive for. If you're looking for a place that does high-quality, scratch-free wheel work AND treats customers with respect and professionalism, this is it. And if you get the chance to work with Gary, you'll understand exactly what I'm talking about. read more

My wheel was brought here for a small correction and received it back with scratches.

I took my vehicle to Discount Tire to get four new tires. The young attendant stripped my locknut key by using a torque gun instead of a hand socket wrench. Discount Tire said there was nothing they could do, leaving me without a resolution on how to get the wheel off. The Lincoln dealership also couldn't assist, and I was sent to four different locations across the valley, including some specialists, but none were successful. Some attempted unsuccessfully, while others suggested welding off the bolts, with no guarantee of the cost or damage. After exhausting every resource in the area over a week, I contacted a friend who owns CMH Auto in Niagara. Phil found the situation ridiculous and offered to help, but it meant driving four days with three worn tires with 55,000 miles on them, a risk I couldn't take. As a last resort, teary-eyed, I pleaded with the service manager, Dave Sleater, at Wheel Specialists to see what he could do. He asked me to leave it with him, and my wife and I took an Uber home. Within the hour, he called to say it was done, and the relief I felt was incredible. After a week of frustration, I finally found my savior. When I went to pick up the vehicle and expressed my gratitude to Dave, I noticed his two cut knuckles. He said he did the work himself--it wasn't easy, going through four sockets and scraping his knuckles a few times. I've never experienced such incredible service and felt such elation because someone had the heart to help someone in dire straits. I am forever grateful. read more

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Outstanding customer service from Juan. Technical advice explained very clearly. I look forward to working on a new wheel/tire upgrade with this company. Shop techs reflect proficiency and professionalism. read more

They were able to find chrome wheels for my Lexus no one else could find. Their amounting and balancing was first class.

This shop is absolutely AMAZING!! They really know their stuff! I had 2 rims that were bent "worst they ever saw" according to one tire shop. I called Wheel Specialists, had my car dropped off a little after 9am with Dave. He explained that while I did get the rims pretty good, there was a great likelihood that they could be repaired at a fraction of the cost of replacement. To my surprise and disbelief before 11:30am - that VERY SAME DAY- my rims were repaired, tires inflated and I was ready to safely get back on the road! I didn't even have to get new tires!! No pressure to upsell me anything! Just good old fashioned quality work, quality service, and honesty!! I am so impressed- I literally had contemplated filing a comprehensive insurance claim because of the estimates I was getting calling around. I am so thankful I reached out! Having my repairs done here was LESS than my deductible, and my bill for towing my car was actually MORE expensive than the cost to REPAIR. If you are on the fence about calling, if you think there's no chance to repair- I urge you to call! I am attaching pics of MY rims BEFORE REPAIRING, so you can truly understand how talented these guys are! This place is a SOLID 10/10!! read more

Wheel Specialists - My damaged rim BEFORE repairing- - Tires Near Me - Tempe, Arizona

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Bought set of tires and they started crackin in less than 6 months, took 3 months to get them warrantied. Warranty basically covered nothin but mounting and balancing for next tire. Fast forward and now the next set of tires is cracking. WSI is telling me about wear on tire and nicks on tire from mounting (WSI mounted and installed the tires). Note: When I called in to get tires rotated, Steve tells me " why are you rotating them are they vibrating or are you having an issue". Long story short, BEWARE of this place, they don't stand behind the products they sell. read more

Great staff great communication great service great customer lounge. Professional in ever aspect.

I was referred to Wheel Specialists my buddy who is a "car guy". Someone that I have known for a long time and trust. Like buying anything else it usually boils down to price while working with people that we want to give the business to who are exceptional in their line of work. I will 100% refer Chris Priest at Wheel Specialists. Chris was super accommodating, professional, not salesy in any way. I really appreciate the way he and Wheel Specialists conduct business. Purchased Toyo Open Country AT3 for Toyota Tundra TRD Pro- April 2025. read more

So I took my BBS Rs to get drilled to 4x100 . We talked mentioned that it may be a possibility that the material on the center would be eaten a little and that the machinest thought it might not go through . No big issue as I've seen plenty of sets drilled and it would only take some material off the top of the center of the bore which would not be bad . But ! They drilled the whole properly and then decided to drill a "step" ontop of the hole which I didn't want . The step is what caused it to eat a lot of the center and causing it to go through . If that extra "step" was not used everything would of been fine . It would of ate a very small amount of material from the center and would of looked great. I do not recommend taking and expensive wheels like bbs here for a drill . They seem to work with a lot of newer wheels . I wish I would have known that adding the "step" per say was "industry standard even though knowing that these are older and rare set to find . I'm pretty mad that no thought went into notifying me that there would be a bigger drill bit ontop of the other hole was going to be done . Not sure what to do at this point but I do recommend a company that deals in older sets of wheels . The name and reviews is what convinced me to go here . I'm adding a picture of what it should of been and what I got done . As you can see there would of been barely any material taken from the center and wouldn't of been so close to the threads that you can see light through them . If you got newer wheels I might recommend this place . read more

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I suffered some curb rash on two wheels of my BMW 440ix, and wanted it fixed perfectly. I checked with both our dealership and our car detailing business, and both recommended WSI in Tempe. That's a rather long drive from North Scottsdale, but I wanted it repaired to good-as-new. Took the car there, it was completed on time and picked it up. The two wheels were good-as-new. So far, so good... Once back home, I discovered that two tires on the repaired wheels had been replaced with air, not nitrogen as they were when I dropped it off. I called to discuss with Service Manager Dave Sleater, and he immediately followed up the next day by coming to my location with all proper equipment to purge the two tires of air and replace with the correct psi of nitrogen. Going above and beyond, he then purged my two other tires, and refilled again with fresh nitrogen! Any business, or person, can make a mistake, but stepping up to correct the issue with a goal to make the customer happy is the key to a successful 5-STAR business reputation, and they definitely deserve this rating. read more

Best of the best! I took my Honda S2000 here and they were very communicative, priced right, and Jim was awesome to work with. Unlike other shops, I appreciated the fact they don't have children doing the tire installations.... read more

Outstanding! Lost 2 wheel center cover bolts and went everywhere trying to find replacements - napa, tire pros, ace hardware, etc - no one had anything close. Even reached out to the manufacturer who only sold complete new sets. Finally referred to Wheel Specialists who not only had the replacement bolts, but spray painted them to match the center cap! Don't remember who the gentlemen was that helped me - but very personal, friendly, and professional! While waiting noticed not only did the sell premium wheels and tires, but they also did repairs and repaints on existing wheels. Highly recommended! Will definitely be back! read more

Dave took care of my Acura for a wheel replacement. I was in and out of the shop super fast and was given very gracious hospitality by him. Appreciate you Dave!! You guys rock! read more

Wheel Specialists Inc Dylan Slack Premium wheels and tires! Excellent customer service! If you're wanting new wheels n tires for your ride, this is THE PLACE to shop. Whether you're buying for your own vehicle, or you're a dealership, Wheel Specialists will find what you need. They have state-of-the-art equipment to ensure proper installation. My initial inquiry started online. I noticed Wheel Specialists' logo on many internet photos of premium wheel manufacturers' websites, such as Giovanna, Black Rhino, etc. (you know Wheel Specialists has got to be good when the manufacturer is willing to allow a shop's logo on their website!) Dylan was patient with helping me find wheels for over a week - I couldn't decide what was going to look best on my Suburban and he was happy to send pics of available options. The three other shops I was working with fell off the radar - they'd simply say they didn't have a style/brand and that was it...no follow-ups, no alternate options, nothing. Wheel Specialists is lucky to have Dylan's expertise - over 15 years of experience! About the shop... (check out their online virtual tour) While I was waiting for my new matte blackout Black Rhino 22" Mozambique wheels and Falken tires to get installed, I saw every kind of vehicle - from luxury to everyday vehicles, Wheels Specialists does it all. The custom wheels being installed on some of the vehicles were OMG! I definitely give Wheel Specialists 5+ stars! You won't be disappointed! (I rarely take the extra time to write online reviews, but when people go above and beyond and truly have a passion for what they do, it just makes me wanna pay it forward.) read more

Wheel Specialists - 22" Black Rhino Mozambique (RF) in matte finish with Falken S/TZ05 tires - Tires Near Me - Tempe, Arizona

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Ok, one thing I can say about this place is I never had a business here in AZ that realized a mistake was theirs and did anything to rectify and make a customer happy. Well, the Wheel specialist did just that. Curt and even the owner took accountability for what happened and offered what they could to me after asking me to be reasonable and fair with what would make me happy and to keep my business. We agreed, and they took care of me in the best way they could. Sometimes, we expect places to be perfect, but no one or no place is that. Mistakes do happen, and all we do is wish that it doesn't happen to us. What was so pleasing is that this place works at pleasing its customers with an internal checks and balances to assure that the measurements and installation are right for your vehicle, and the ride stays good. When this issue came about, they were courteous and apologetic and went above and beyond to fix the issue. So my opinion was what it was outside of what happened, but now this is the #1 place for rims in all of Arizona. Highly recommended. Thanks, Curt and staff. read more

Wheel Specialists - They got it done and it looks nice. - Tires Near Me - Tempe, Arizona

We had an ongoing problem with the TPMS on our 2008 Boxster that Discount Tire and Big O Tire could not/did not fix. Just before we went to the Porsche Dealer with a $2000 estimate, we came to Wheel Specialists as a last resort -- they fixed the TPMS and rebalanced the wheels... for a fraction of what Porsche would have charged us. The car is great now - thank you sooooo much!!! read more

Guys, Wheel Specialists is an absolute pleasure to work with. When I was searching for services, I literally skipped over them a few times because they had Lambos and Bentleys, and Porsches all over their reviews, and I didn't want to be ripped off. I am not rich, but not poor either - just want to feel like I get a fair deal. Well, shame on me. These guys have been the most stand - up and accommodating shop I have EVER worked with. Dave Slater specifically is who I've worked with, several times now. He is such a patient and helpful dude, I will refer as many people as I can to him and wheel Specialists. Anything you need for your Lambo, TESLA, Lifted Truck, whatever, they can help and they are extremely fair and reasonable. Thanks guys. DAVE! read more

Wheel Specialists - 2022 Model X Plaid - Tires Near Me - Tempe, Arizona

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This place is amazing. I scratched one of my brand new rims and brought it in to them hoping to make it look less obvious. Dave and the crew literally made it look brand new for less than I was expecting to pay. Will definitely recommend this place to all my friends. read more

Wheel Specialists - Tires Near Me - Tempe, Arizona

Want 2 days to mount and balance my new wheels and tires. Seems like he said it with pride too, like it's a normal thing! Couldn't hang up the phone fast enough. They definitely don't need or want my business lol. PS. Please don't reach out to me, not interested in talking to anyone again from this business. read more

Had two bent rims on a BMW X3. They were recommended by our BMW shop. Saw them Wednesday. They had an opening the next day. In at 8am. Done by noon. Outstanding work at a very fair price. Car drives like a dream now. I highly recommend them. Ask for Jim Johnston. read more

Jordy. I did all my research to make 100% sure I reviewed the right store. I was told that you guys were in process of moving and that's why you never shipped my order. I was told for a week it was "going out today" never did. After 10 days I called and said I want my tracking # or a refund. I was called a couple hrs later and was given a refund STILL DID NOT SHIP, ALL I WANTED WAS MY ORDER. How ever they did issue refund so despite them having shipping issues they are not theives, read more

I was referred to them from a hotrod shop, looking for special wheels. The rep wasn't listening and had a bad attitude. His quote was 30% higher for the same wheel I found on the Internet, plus he added shipping, delivery, etc. Costs. I was shocked that I was referred to this company. The wheels are on Amazon. Nothing special from this company. read more

Dinged up my rims these guys fixed them like new within hours. Thanks guys, keep it up!

Chris is my guy. I've gotten 3 sets of tires and wheels from him. We usually plan everything out before I have even bought the new vehicle lol. This last one was like 5 months in the making. Always gets the look and stance that I want. Quick and easy, in and out. I will not go to another shop ever. read more

Technicians take pride in their work & it shows! Care is taken with the handling of expensive wheels & that hasn't always been my experience at other tire/wheel shops in the past. I now only patronize Wheel Specialists! read more

I am AMAZED at how clean this place is!! I arrived early, there wasn't anyone in the lobby but I wasn't in a hurry or anything so I didn't take much initiative on getting their attention. Someone did ask if I have been helped yet and after I said no, they took my keys and I'm guessing "checked" me as here. Dave was the initial guy that set me up my appointment and got me all checked out in the end. I wish I got his name but it was a younger gentleman that did the whole installation. He was awesome! Every time I had a question he answered with intent to educate me by telling me what and why. Took great care of the brand new wheels I brought in along with the tires. Everyone else was friendly and very helpful. Overall great experience. Glad I was recommended to them. read more

Wheel Specialists - ZE40's on the Mommy car. - Tires Near Me - Tempe, Arizona

I utilized this company for wheel refinishing with pretty horrible results to which they refuse to refund for. I brought in a wheel with extremely minor curb rash which was supposed to be addressed by refinishing the machined surface after re-powder coating the wheel. They were supposedly the experts so I trusted them to have done this before. When I went to pick it up the first time, the entire back lip of the wheel was bubbling and cracking due to the wheel being "laid down on a conveyor belt in the oven" as it was explained. They tried to pawn this off as "no one see's the back of the wheel" rather than addressing the issue. I refused to take the wheel back and demanded it is corrected. I learned that the powdercoating would have inevitably flaked from the cracked bubbles far beyond how bad it already way thanks to their terribly shoddy work. Also, you hang stuff that needs a full powdercoat, like wheels, FFS, to have an even and acceptable finish. A week later they told me it was ready and on pickup they had clearly just used automotive paint, poorly sanded and masked the back area to touch it up, and now half of the wheel well has a clearly visible mis matched color and paint lines. This is not the service I paid for. Despite having the wheel for 2+ weeks, and me explaining that they clearly have failed and them even admitting to the mistakes and offering a third time to attempt to provide the service, I decided it was not wasting any more of my time, I requested a refund and would be taking the wheel elsewhere to try and salvage it. They refused a refund and salesman I am working with supposedly said the owner stated the following... "We do not guarantee the work on the back of the wheel because no one sees it". I've since learned (also admitted in the last round of discussion) that they outsource their powdercoating. This was not mentioned and I would have never used them had I known this. So to recap.. - Failed to properly powdercoat the wheel, it was botched - Failed to repowdercoat wheel - Tried to pass off automotive paint touch up as acceptable (I paid for powdercoating) - Machining was just OK on the face but clearly rushed and maybe a 75% match to original, could have been much better - Refused to refund for failed service delivery - They purposely misrepresent their service and outsource the work and refuse to own any quality issues - Owner supposedly says "Nothing he can do" with second request to refund which translates to "I don't give a shit about the quality of our work nor our customers". You're the owner right? Of course, there is something you can do! Start by owning your failure, then move on to guarantee your work. After that, maybe don't be an asshole to your customers with remarks like "There is nothing I can do". Anyways, do not recommend for wheel repair and refinishing. Despite having photo and video evidence of said botched work and having the wheel for the time they did, with two failed attempts, they feel it doesn't warrant a refund. I'm sure this would translate to any other service they offer so BUYER BEWARE. If you were planning on working with this company and found my review helpful, please mark as such! read more

The best in the business! After several problems with dealer supplied after market wheels (strong pull to the right), I came to WSI. Curtis improved the wheel quality and custom milled the wheels to the exact off-set to ensure a great look. read more

Wheel Specialists - Tires Near Me - Tempe, Arizona

I was referred to the Wheel Specialists by a close friend (car enthusiast that is hard to impress) and they did not disappoint! I needed to fix the curb rash on my rims followed by a powder coat with the exact paint match from factory (great to know they work closely with Tesla down the street). I worked with Curtis throughout the process and he was extremely helpful and responsive. They did an amazing job and got my wheels back to me a day earlier than expected. Great customer service, very knowledgable and a very clean shop. I will definitely come here again with any of my wheel needs and I will be referring my friends to come here. Thanks Curtis and the rest of the team! 5 Stars. read more

Wheel Specialists - Before - Tires Near Me - Tempe, Arizona

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Had the curb rash taken off my wheels. A decent job on my BMW. If something is not to your liking they will make it right. And watch the huge pothole on Perry Lane that Tempe refuses to fix or even post warnings about. I don't have a high end car, but if you do, I'm sure you can trust them to do an excellent job. The work on my NXS wheels was absolutely perfect: I was blown away by the quality of the work. When it's time, I'm getting tires from them as well. Curtis is awesome. read more

I needed a couple center cap replacements for my wheels and Dylan Slack was excellent at taking care of me. They were the best price around and their customer service was flawless. Thanks for the great service!! Roger Humphries read more

This place is more than a wheel shop....they sell wheels.... but WSI is a top notch service company. The customer service is exemplary. The organization has an above and beyond attitude throughout. I had a wheel crack and they drive me home to pick up my OEM wheels, balanced and mounted them. Yes they drive me one hour round trip. There are many wheel.shops but this place "just gets it !" If you are looking for a wheel place I would recommend wsi. Ask for Chris. read more

Wheel Specialists - Great waiting room with flat screen - Tires Near Me - Tempe, Arizona

Wheel Specialists take care of all my foreign cars. Go see Dave Sleater and he will walk you through decision with his amazing wheel knowledge. WSI Wheels is the best on the planet period. I've been buying rims from them for I think 8 or 10 years now. read more

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This place is legitimate. I don't usually leave reviews but it's warranted here. I was having some vibration on my GTi due to a terrible wheel balance from another big name tire place. I was referred here by another shop (Forza) who also does great work (had an alignment there). They got me in the same day. You know this place is good when you see the other cars there. Car guys trust them. read more

Outstanding from the beginning to completion. I previously endured a costly and frustrating attempt to save money on my wheels and tires. I went to local "discount " stores and even the Internet. I was left with tires that rubbed, wheels that did not fit and more than $300 in shipping costs to return the items. The staff at WS walked me through the process. Told me exactly what type of product that fit my taste, budget and was functional. The appointment was set. The wheels and tires were installed and I could not be happier! I will return and will certainly tell my friends. Thanks Guys!!! read more

Wheel Specialists - 2013 Toyota Tundra - Tires Near Me - Tempe, Arizona

Wheel specialist was by far, the most helpful and knowledgable when it came time to look and ask questions for new tires and wheels for my new 2019 Jaguar F Pace. The showroom was exceptionally clean and organised with a fantastic selection of wheels on display to choose from. The work area was so clean, one could eat dinner off the floor. Cade not only assisted me with the best price but also picked up my new car, put the wheels on it, placed the factory wheels in protective bags in the back of my whip. Then, delivered it back to Jaguar showroom in SCOTTSDALE. Do NOT go anywhere else. Keep up the excellent work Wheel Masters. So appreciated!!!!! Chad M. Rothe read more

only place i've been to that didn't scratch my rims! highly recommend! great attention to detail and care about their customers!

I have been using Wheel Specialists for the last 18 months. Just had some road rash on one wheel and came to WS to replace it. Had an 8 am appointment and they brought it right in. My car has specific jack points that they are well aware of. I looked out into the shop and saw the tech was just finishing the car (I thought). He was torquing the lug nuts, but then proceeded to check all the wheels. Next came checking all 4 tires for correct pressure. Certainly he was done now (nope). He now did a two step tire shine to finish it off. Talk about taking pride in your work. These guys have a clean shop and when they done, the car was done right. Great job! Thanks! read more

We went there on Jan. 26 with the hope that they were not the type of store that advertised a whole lot of wheels but didn't have anything in stock. Well they did have quit a selection in stock. In addition, their shop was spotless, and with a heck of a lot of room. You know that someone is professional when the shop floor is so clean that you could eat off of it. The last time I've seen a shop like that was in Germany when I when to the BMW Msport section near Munich. Dave and Curtis were very informative, professional and a pleasure to do business with. We thank you, and our Beemer thanks you! Peter and David read more