1. Ortega Aviation Services

1. Ortega Aviation Services

0

Wichita, KS

Ortega Aviation Services

4.2 (5 reviews)
Closed 9:00 am - 5:00 pm

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Yingling Aviation

Yingling Aviation

2.0
(4 reviews)

I landed my Cessna 441 at Yingling Aviation in Wichita, Kansas, and their lineman broke the lever…read moreoff the rudder gust lock during handling. For the first two days, I had to repeatedly call them with no callbacks while I was in class at FlightSafety. On the third day, they finally confirmed the part was on a desk and a mechanic would look at it, but communication remained poor--they even refused to take my calls at one point. When I followed up days later (planning to depart that Saturday), they denied responsibility, claiming the mechanism was overly tight and the lineman only sheared a screw, which they replaced with an oversized one. They had clearly removed other screws during inspection but failed to replace them. They quoted nearly $1,000 and four hours of labor to clean and fix the mechanism--far more than necessary. I instructed them not to touch it further, as my home mechanic later confirmed it was a simple one-hour job he'd handle for free after cleaning it up. The overall customer service was dismissive, arrogant, and unhelpful, with no accountability for their employee's damage. For a large company that advertises expertise with Cessna and Beechcraft products, this level of inattention and poor handling is unacceptable. I will never return to Yingling Aviation and strongly recommend other pilots avoid them for maintenance or line service. Thanks for very little... Scott!

Horrible experience at Yingling! Their maintenance (piston) is utterly inept. After a dispute over…read morecharges and incomplete work, they agreed to a small partial refund. Guess what? The check may be in the mail, or they lied about that too. Save your sanity, use a different shop!

Ortega Aviation Services - flightinstruction - Updated July 2026

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