My brother was there for several months. He passed due to a bug he picked up. All his electronics…read moresuddenly disappeared. Phone, hearing aids, video game, chargers and usb blocks, even toys were missing. F this place

I am very disappointed in the care our family received at north mountain. This is our second stay…read more My aunt was admitted after a hospitalization. It ended up being an extended stay. Upon discharge the coordinator Rachel did not have our paperwork ready and needed extended time doing so. When I went to pick her up after an email stating I would be there, the paperwork was not complete. At the nurses station the head nurse told me that she has a uti. It is standard practice to keep a patient until medically cleared. I was shown her labs, which clearly showed a uti. I was told to leave and come back between 5 and 6 in the evening. I did and the nurse changed what she had said per the doctor. Stating that it was contamination not a uti. Even though my aunt said it was burning when she urinated and that her back hurt. I took her home and she still said she was having the discomfort. I told her that the doctor said she didn't. She has dementia and developed a severe altered mental status, incontinence, and back pain that became unbearable. We ended up at the ER where she is now with a UTI. North mountain is supposedly the #1 rehab and skilled nursing facility in the valley. I would beg to differ. I emailed the coordinators at north mountain about this with one of them requesting that Rachel reach out to me in regards to our experience. I have yet to hear from anyone. Think twice before choosing them for your loved one.

This program will work for any one that puts their heart into it. It's unfortunate that some will…read morealways blame someone else for not finishing a program, bouncing out, etc. Failure or success comes from within. Where there's a will, there's a way! Kudos Crossroads for being there for so many, and for having faith and commitment for what you do, and being there to those entering your doors. Recovery is possible. Just got to want it more than anything else.

Crossroads saved my life. I had lost everything....family, jobs, friends, and myself. Crossroads…read moreshowed me how to be accountable, reliable, and responsible. The foundation of the program is built for long term sobriety....if you want it. You have to be willing to do what's suggested to you. Many men and women had come through Crossroads before I did and they showed me the way back to freedom from drugs and alcohol. Crossroads saves lives and it saved mine.

Tom and the gang at Above and Beyond are as good as it gets…read more Very professional and effective. Easy and comfortable to talk to. Highly recommend them if you should ever need any physical therapy needs. A+

So I have to start by saying I would definitely give this place a 10 plus star rating if I could…read more I was referred here by my insurance company. The office is always clean. I can not say enough about the staff, they are absolutely amazing. The staff have always returned my calls, know my name when i come in, and i have never had to wait more than 5 min to be seen. David Tom Connor and Sam are super amazing. They all took the time to listen to how I got injured, what my complaints were, where I would feel pain while doing the exercises. If I was in any type of pain while doing an exercise they would think of another way to do it so I could still continue to strengthen the area I needed to. Absolutely amazing team. P.s. Love the super hot towels and the soft tissue massages It REALLY REALLY helps to loosen up the injured area.

The second part of hubby's hospitalization was here. The Barrow Neuro Rehab is on the other side of…read more3rd Street, attached by an indoor bridge from the St. Joseph's Hospital main building. You can tell immediately that this side is newer. The unit is unique in that the rooms are mostly all shared. It appears that space is limited, and that may explain why. We chose to stay at Barrow, despite shared rooms, because this is thw place with the most specialized rehab for spinal cord injuries. Thankfully, hubby had a room of his own for the entire stay. The rooms, because they are shared, do not have a sofa like other rooms. But they do have a tall cabinet, a dresser, and a really big t.v. on each side of the room. There is a curtain that separate the two spaces. There are two gyms--a physical therapy gym and an occupational therapy gym, which had a robotics gym. The PT gym has a small indoor track, a short set of stairs, a life-size model car front end, a ride of padded tables,and many machines to work out muscles and practice balancing. The OT gym has a couple of padded tables, a table to sit and do activities for fine motor skills, a weight and stretching machine, and some really cool state of the art machines to help with balance and coordination. Hubby got to use a life-size video game in which you use your legs to move a basket to catch the balls on the big screen. Very cool! There is a real "home" complete with a big kitchen, bedroom, bathroom, and laundry so that people can learn how to safely function in the home with their new limitations. The staff here is top notch. All of them. From the nurses to the therapists to the PCT's (many of whom are RNs in the PCT role for the day) to the doctors. They are attentive and really rooting for everyone to get better. I can't give them enough praise. Nobody wants to have to be a patient here, but if you need a Neuro rehab center, this one is great.

This review is specifically for Barrow's Inpatient Rehabilitation Center, not the surgical or…read moregeneral hospital services--which are already widely recognized and deservedly praised. When I was researching options for my wife's post-surgical recovery, I found very little detailed feedback about the inpatient rehab facility. I hope this review helps fill that gap. Let me start by saying: the treatment my wife received was phenomenal. That's not a word I use lightly. I come from a professional background that emphasizes planning, execution, and a pursuit of excellence, and I was genuinely impressed at every level. The medical care was outstanding. Dr. Bliss and Dr. Linke were not only knowledgeable but also deeply attentive and responsive. When a few complications arose, both physicians intervened promptly and with skill, leaving no room for doubt about their commitment and expertise. The nursing staff deserves praise as well--they were consistently helpful, kind, and ready to go the extra mile. But the heart of this review, and the true stars of the experience, are the physical and occupational therapy teams. Simply put: wow. Whether it's their training, their personalities, or a combination of both, the PT/OT staff at Barrow are compassionate, driven, and remarkably effective. Their ability to connect, motivate, and produce tangible results made a real difference in my wife's recovery. They don't just go through the motions--they care, and it shows. No hospital experience is without its challenges, but this one came remarkably close to faultless. And I say "almost" only because perfection is such a subjective, elusive thing. To the entire Barrow rehab team: kudos. You exceeded expectations in every way. ---

Excellent case management, excellent food! Great care , therapy team is phenomenal ! I would…read morerecommend anyone looking to heal to come to Coronado

Today, February 3, my girlfriend filled out her menu as she does for each meal. She cant eat the…read moreeggs because she is allergic to soy and notes it every time. (the eggs contains soy) Despite this, she gets served eggs. When she lists cold cereal, she gets served cream of wheat. For dinner, she ordered a cheeseburger and gets served a turkey sandwhich with miracle whip, which contains soy. The nurse was nice enough to go go the kitchen and get her what she ordered and she was given another turkey sandwich, being told that they had nothing else to eat (despite the fact it was an allowable substitute on the menu she submitted.)The kitchen also told her they were unaware of any soy issues, even though she writes in it big letters on the menu she submits it. Also, she keeps copies of all her menus so there is ample evidence that this place doesn't care about what the patients want or need. Stay tuned for what's going to go down tomorrow....I'll keep you all posted. Once again, no response from Courtney, the hospital administrator. He doesn't have the courtesy to talk to me about any issues I have raised. I finally got a call from Heidi the interim administrator. She was very nice and dressed all my concerns. It is still a work in progress but at least someone is finally listening.

I went to this facility post hospital for rehab from knee surgery. I was there ever two hours and…read moremy admission was never completed; supervisor kept getting called away. While I was given a bed upon arrival, I had to wait over 45 minutes for water, no one ever answered my call button, I was taken to BR and left unassisted, and I did not get my medications when needed. After two hours, I opted to leave as I felt that I was not getting what I needed and did not feel safe.

Good friendly type family vibe. It was hard to leave. Privacy was top priority when it came to…read moreself care it was comfortable and formal professional. I miss post leaders and the physical therapy crew or team. Thanks I feel one hundred percent. Also miss my friend Jessie. Thanks for all you do

My parents have resided at the Terraces for several years now, first in residential and now in…read moreassisted living. My father has had several stays at skilled nursing as well. The staff has gone above and beyond in the care, protection, and ensuring the well-being of my parents during this very scary time of COVID. The facility locked down early and quickly. The measures taken designed solely for the protection of all the residents. Information has flowed freely and the staff has been transparent in informing residents, staff, and family of developing issues above and beyond what is required of the state. I am grateful to all they do and know that my parents are well-cared for during a tumultuous and stressful time. I am grateful.

I recently completed a short-term rehab stay at The Terraces of Phoenix health center following hip…read moresurgery. I am quite grateful for the good care I received from the nurses and Certified Nursing Assistants (CNAs), and the outdoor grounds are beautifully maintained. However, there were notable areas that need improvement. There were times when the care staff felt stretched thin, leading to slow response times when calling for assistance. Furthermore, communication between the administrative team and family members could be improved. A major concern was the doctors, who visit the facility sporadically; my wife was never able to speak with them. The biggest issue was the performance of the physical therapy team. There was no set schedule whatsoever, and they often rushed through sessions in just five minutes, combining physical and occupational therapy together. I tracked each visit to the gym, and we never reached the expected five sessions per week for either physical or occupational therapy. While it is a nice facility with a caring nursing staff, closely monitoring the therapy department, staffing levels, and doctor communication would make the experience much better.

Calvary Healing Center is the place I have chosen to do Detox and residential Rehab twice now…read more(don't take points away from them for my relapse.) It's one of the best if not the best program in Phoenix. Jade is by far the best therapist I have worked with in my 49 years on this planet (33 of which have been spent in therapy of one form or another). The BHTs are all standouts, but Sarah (one of the recent hires), Paris, Louis - who really should be a clinical therapist, and Josh were spectacular. Sarah was particularly delightful to interact with, and bent over backwards to make my time there as comfortable as possible. Most are a little sassy because they too were addicts, but ultimately they are there to give back, and they do. They all have different rule sets which can be a little confusing, and us addicts try to manipulate them any way we can, but they were exceptional in their care. Carol, Mario, and the night nurse, Angie were the standouts at the nursing desk, my care there was amazing during both stints, and this one was better than the last trip, though things have been locked down more than my last "vacation" at Calvary (it is the opposite of a vacation, you are in non-stop programing from 8am until ~9pm if you are doing everything you are supposed to.) This is the place to come if you want to get sober and stay sober. It's not bougie, it doesn't have the best view or the best beds, you won't be petting horses or starring in a pamphlet with an ocean view. You won't have all the nice accouterments some places offer, and it is a pretty strict environment (not having your phone can be particularly jarring for some people.) It's not a luxury resort, but it is a superb place to get your mind off drinking/using and get back to thinking about what matters in your life. It's the place to get things back in order and work on yourself with brilliant supervision. The food is great, but don't come there for the food, it's the program and the fellowship you will develop with the other addicts there trying to get a handle on their own lives you are coming for. It may be the most valuable experience of your life, try to approach it as such, it may save you. I would be remiss if I didn't mention Dr. Halligan who has 0 bedside manner and acts like you have rudely inconvenienced him every time you interact with him (daily when you are in Detox, weekly in Residential) he is a troll who has no business working at this facility. The other doctor is brilliant and delightful to interact with so Halligan is incredibly jarring when you suddenly encounter his blatant disregard for empathy, but you don't have to see him for long and hopefully he will be replaced shortly (if doctor Mwangi could take over his shifts, the world and certainly Calvary would be a better place. Dr. Mwangi is beyond exceptional and I liked his brilliance so much he is now my psychiatrist!). Yes Calvary highlights the pool on their website, no you will not be spending much time in it. This is a class/lecture/therapy heavy program Jade designed to drill sobriety techniques into us addicts with the short time she has with us, the schedule will feel brutal at times, but that is because they are trying to cram as much information at you as possible in the hopes that some of it will stick. If you are ready to do the work to change your life though, this is the place for you. The first time changed my life, I just made a wrong turn in the process and turned into an alcoholic when released to the outside world for too long without engaging in the supervision I had just learned I needed (don't make my mistake, all substances are addictive to us addicts, don't trade one for another and end up doing two stints in Rehab! The second trip will be my last, but I cannot express how life changing this place can be for those of us who no longer can live with the torment of constant abuse and lives crumbling from the wear and tear abuse puts on us. Calvary will help you, all you have to do is show up at their doors, do it for yourself and your family, you are worth it (and they will teach you that.)

If you love your loved one you WILL NOT send them here! They do not engage the family, provide a…read morediagnosis, make you have to go get prescriptions and provide no sound follow up plans because they want you to just come back. Stay far away from this horrible understaffed place.

If I could give this place zero stars, that's what I would give them. My mom went there totally…read moreambulatory and she could use the bathroom on her own. Within a year they had her in a wheelchair, unable to stand and in diapers. The residents are all in wheelchairs and typically sitting outside in flannel pants in 100° weather. Most of the staff is rude and if you have to deal with the Executive Director, Keith, be very aware that he is retaliatory. If you leave a message that Keith doesn't like he will retaliate. My mother was brought to the hospital yesterday, and when Maryland Gardens failed to call us and let us know I called and left a message letting them know that I plan on having that facility shut down before they killed my mother. Keith took it upon himself to call the hospital and to let them know that there was suspected abuse and that we shouldn't be allowed to see our mother unless we went through the Fiduciary. Fortunately, Keiths attempt at sabotaging our visit (after a 4 drive) failed and we were permitted to see her. The Executive Director at Maryland Gardens is immature and should not hold the position he has. I DO NOT recommend placing your family in this facility.

The staff in this Nursing home are knowledgeable and supportive. Keith, Pia, and Demi have all…read moreanswered my questions about my mothers needs, were flexible when it came to her ALTCS application timeline, and even offered their own phone so that I may FaceTime my mom instead of just a phone call. The staff is all ages which I find a plus. The rooms could definitely benefit from more ventilation, ac and privacy options. While I agree about being outside in 100% heat is not good, it is Phoenix folks and they need nature/fresh air. My mom has been there for 3 months now and she says everyone is nice and she likes the food.

We spent a great deal of time here in the past few months. My dad was sent here for hospice care…read more He had Alzheimer's. For the most part the staff was amazing. He was frequently called the cutest old man and told he had a great smile from multiple staff. There were wait times for certain treatments, but the staff was busy. The treatment was great, but what impressed me more was how my mom was treated. The job of the staff is to take care of my dad. But they were so incredibly caring towards my mom and family. Big shout out to Alexia. She comforted my mom all the time with words and hugs. When he passed, so many staff went out their way to hug my mom. Not generic "sorry for loss," but with love and tears in their eyes too. They took a horrible time for our family, made it just a little bit easier knowing we could trust them with my precious dad's care.

Unfortunately due to limited choice of providers due to insurance and the hospital pushing to…read moredischarge a very dear friend of mine, I worked together with my friends son whom due his medical conditions was overwhelmed with this task. Ridgecrest was the best if the worse. Of course when we went to check out the place they promised the sun, the stars and the moon. Upon transferring my friend there it took them 2 weeks before they even started physical therapy in the mean time the clock is ticking on her benefits. The food was barely palatable. Canned vegetables, over processed meats and delivered cold to boot. Tell me how can you make scrambled eggs taste bad? They managed. Their physical therapist are the only bright and shinning area in this place. Kudos to them. Nursing staff is rude, inconsiderate, lack an ounce of compassion, care or concern. To sum it up, I wouldn't send my worst enemy there.