We had to wait over 2 hours for the doctor. It was the worst experience I've ever had with a…read moredoctor. They were not even trying to accommodate us and admitted the doctor was behind but 2 hours!! Our whole day was ruined. Yet we still waited . It was terrible and it was almost as bad as breaking my leg

After a total shoulder & 2nd unplanned surgery, I started PT. The moment you walk in, it feels so…read morerelaxed, everyone speaks or smiles. I can't mention just one person because of the teamwork they have to a science! All of your questions are answered clearly & professionally. A bad day can actually be made better by going just for the love! The positivity is infectious! Thank all of you!

I WOULD NOT SEND MY DOG THERE FOR SURGERY!!! I did have a consult with DR.THOMAS GIEL who was a…read morecomplete A$$!! I've never been treated more poorly by a physician in my life. I happen to be a physician's wife and although that doesn't warrant special treatment, they do know that I know the medical field bc I manage a medical practice. I was treated w/a med by him I'm allergic to 5 min after telling him. Terrible bedside manner as well as physician!!! I've now had surgery for a complete tear of my rotator cuff by Dr. Christian and I could NOT HAVE BEEN MORE MISERABLE!!! Do NOT GO THERE!!! It was a living hell the entire recovery process!!! If I could do it all over again I would definitely choose someone less arrogant, pompous and more sympathetic to my pain and suffering!!!

The front desk is very nice. The doctor that I came across I don't feel confident about. I went in…read morefor my left knee that is in pain from over exertion. This knee was dislocated last year so the Dr. Should have been aware of my history. I came in with blood pressure 158/91. I asked if it may be due to poor circulation in that knee but they told me to wait to hear from the Dr. First, he tried to tell me my dislocation happened to my right knee based off their reports. The reports were incorrect. It was my left. They only did an x-ray... that only gets the skeletal... not tissue, possible blood clots, etc. He doesn't see anything wrong he just felt it was inflammation. He recommended two things that will make my blood pressure highER. I asked him which is best because my BP was high already. He responded as if he didn't read any of my vitals before coming in. Needless to say, I'm in the ER . Great front desk. Not so sure about the Doctors. I hope they realize that you think you can have people constantly coming to you that invoice/income doing patch work... not me... if I'm not confident in your practice, I'm gone.

Excellent in every way except that Campbell Clinic obviously and erroneously ascribes to the false…read morenotion that diversity is more important than quality when it comes to hiring. Consequently, there is a lot of ineptitude among those whom they have hired, negatively affecting patient care and clerical accuracy. Diversity is fine at Walmart. Not in medical facilities!

I visited Campbell Clinic in September due to severe, radiating hip pain. I initially saw a…read morephysician assistant who did not listen to my concerns or my long-standing history of low back pain. Despite my explanation, he diagnosed me with a hip infection and prescribed a 7-day course of high-dose steroids. I had to travel to Montana for a wedding shortly after and hoped the medication would provide relief, but it did not. When I returned 10 days later, I saw Dr. Brandon and explained that my symptoms had not improved. Once again, I emphasized my history of low back pain. I was given another 10 days of pain medication and told to return for a hip injection. During the hip injection appointment, Dr. Gilbert entered the room, administered the injection, and provided no explanation of the procedure or any post-injection instructions. His bedside manner was among the worst I have encountered, both as a patient and as someone with over 20 years of experience in healthcare leadership. I had to initiate all questions, and his only response was, "Follow up with Dr. Brandon--I'm just here to give the shot." The injection provided no relief. I ultimately sought care at a private physical therapy practice, where I was properly evaluated and diagnosed with a compressed nerve in my lower back radiating into my hip. After eight weeks of physical therapy, my pain was completely resolved. I contacted Campbell Clinic to share my experience, explaining that I endured unnecessary pain, medications, and procedures due to a misdiagnosis and a failure to listen to my concerns. I was told my feedback would be shared with the providers. Despite this, I later began receiving bills for my visits. While my insurance had covered nearly everything, I contacted the clinic to request that the remaining $35 balance be written off given the circumstances. After four months of repeated calls and unreturned messages, a manager finally contacted me and stated that the physicians refused to write off the balance because they had "treated" me. I was shocked and deeply disappointed. This experience made it clear that patient concerns and quality of care take a back seat to billing and volume. I felt rushed, unheard, and treated like a number rather than a patient. If you are looking for a practice where you are listened to and where the root cause of your pain is addressed, I would strongly recommend looking elsewhere. It is disheartening to see what community healthcare in our area has become

The office/clinic runs as smoothly as any office I have been to. The wait is minimum, the staff…read moreare efficient, scheduling is effortless and even the call staff go out of their way to be helpful. The cervical discectomy and fusion results were amazing. It was immediate relief. I was back to light work within days. Dr. Schroerlucke and his team are the best!

I was originally scheduled at East Memphis Surgery Center because I've had surgery there in the…read morepast. My surgeon's office called and asked if I minded switching to St. Francis because he had another case that required that facility. Of course I said yes and I'm thrilled I did! SFSC was awesome! Their receptionist was super nice, my pre-op nurse, Brad, was also awesome. Nice, personable, and professional. I had my shoulder worked on which required a block by an anesthesiologist. I don't remember his name but I think he was Indian. He was stupendous. He was kind and explained everything he did BEFORE he started. My block was predicted to last 12-18 hours and it lasted approximately 18.5! My first 24 hours post-op was completely pain free! Thanks doc! The post-op recovery nurse was also super kind and professional. The facility was clean and very comfortable. Given the choice I would choose SFSC AGAIN!

This is the out patient surgery center that my doctor uses. Its not in the hospital so they focus…read morespecifically on you for the doctor. The nurses were very attentive to my needs and very professional. I have been through several surgery centers and this one was defiantly in my top three! If you have the option to use this one I Highly recommend them!

I was suffering from extreme pain in my neck and February 2020, I was directed to this woman for a…read morenerve block. I spoke with other people, whom had the blocks from other doctors and either they didn't last or work. As of today, July 1, 2021, I still have NO pain in my neck. Dr Judith, I thank you and will NEVER forget you (cause I wrote your name and location in my phone notes LOL). I love this woman. She put me in pure relaxation when she heard my concerns about the procedure. I love this WOMAN.

I've been in the care of Dr Judith Lee-Sigler since 2011. I now commute from Jonesboro AR for her…read moreexpertise care. Yes, I could probably seek a local physician. But, I know there is no physician with her expertise along with her professionalism combined any where else locally to be found. The drive is definitely long, and at times painful along with uncomfortable due to my conditions. I've never found many physician's as Dr Lee-Sigler who go over your diagnosis and treatment plan as she. I've had other issues that were not within her field and recommended me to colleagues who were outstanding. Dr Wolfe was outstanding regarding my knee issue. Dr Saenz did an outstanding surgery on the wrist I broke. This establishment from the time you walk through the door, escorted to the doctor, seeing the doctor, getting X-ray, and checking out is extremely pleasant. The wait time very minimal from the waiting room to seeing the doctor. Since my time with this establishment I've never been under their roof over an hour...! PS: Dr Lee-Sigler personal assistant is a dream.

dr Owen tabor Jr did my total hip replacement surgery....he is awesome...I had little to mini…read morepain....I highly recommend him

I had an MRI today at the OrthoSouth (Briercrest) Location…read more Staff was GREAT! NOTE TO THE OWNERS: Please purchase a good set of noise-cancelling head phones to be worn by the patient when receiving an MRI. The noise level during the MRI is excessive and I'm sure above OSHA's Occupational noise exposure level. Thanks, Al Ray

I was having wrist problems and my local PCP recommend I go see an ortho doctor. OrthoSouth has…read morelots of locations, so I wanted to really find the best doctor who specializes in Wrist. The staff was very friendly and informative from the front desk representative to the Rad Tech. I felt seen and important my entire visit. Dr. Wolf listened and took great care of me! I took a chance and got the perfect outcome.

With to the Saturday walk-in clinic with my mother for knee pain. They were open for check in at…read more8:45 prior to the 9:00 open time to allow for us to fill out her paper work. The physician Dr. Reiley Jones had AMAZING bedside manner! Despite my mother being in pain she was able to laugh. After her diagnosis she was treated. I'm a NP in the process of learning joint injections and he took the time to show me his technique and explain the process as he injected my mother. With the exam, X-ray, and treatment, we were out by 9:55.

Dr. Pokabla is the WORST doctor I've ever had. He has HORRIBLE bed side manner. He screwed my ankle…read moreup. I had surgery performed by him and he left bone shards in my ankle. He put a screw that was too big to be where it was and it hit my bone with every step. My bone healed short and he never told me even though we found out later it was in my records. Surgery should have been done to fix it but he released me instead. I had to have another surgery done by a different surgery to fix his screw up. Id give zero stars if I could

Had an MRI today at OrthoSouth (Briarcrest) Location. Staff…read morewas GREAT! NOTE TO OWNERS... Get a decent set of noise-canceling headphones for the patients getting an MRI! I,m sure that the (OSHA) Occupational noise exposure is beyond the safe threshold for patients. Al Ray

I am an honorably retired Air Force member, having served 21 years--19 of which were spent overseas…read morein service to our Nation. Yesterday evening while walking, I injured my right knee. This morning my wife drove me to OrthoSouth in Bartlett for medical attention. However, I was denied care after being informed that the facility does not accept Tricare Prime as an insurance provider. When I asked if I could pay out-of-pocket, I was further informed that OrthoSouth only accepts payment through insurance and therefore could not provide treatment. I find it both appalling and deeply disrespectful that a medical institution would refuse care to a military retiree under these circumstances. In my view, every medical facility in the United States should accept the insurance provided to our veterans and military retirees. To deny service to those who have honorably served--many of whom depend on Tricare Prime--is unacceptable. In fact, staff at the front desk mentioned they had turned away another veteran earlier that same day. This experience left me with the clear impression that OrthoSouth prioritizes profit over patient care. To all military veterans and retirees: OrthoSouth is not a facility you will want to rely on for medical services. Their refusal to provide care is a disservice to the 1% of us who have dedicated our lives to serving our country.