Previous home owner had work on the furnace done but after we bought the home, found the two stage…read morefurnace would not kick to the second stage. Found the thermostat and furnace were wired wrong. Fixed correctly very polite.

Would not recommend. We were quoted $120 an hour for labor and were charged $172.66. We have…read morephotos proving the time spent at our residence and google maps to give us drive time but when we questioned them, the reply was, we don't have any way to monitor our labor hours. I am pretty sure in this day an age, that can be monitored.

Jack came and helped assure that my house was a priority for him, and his team. I give a 5 star…read morebased upon my initial interaction. Great guy, and trust has been established. Install went just as smoothly, and his guys were just as great as he was. Went above and beyond in every aspect. Thank you, Joel/Cathie

Our heater went out. Jack was there quickly to diagnose the problem. He went through each thing…read morethat needed repair as well as things he thought would go out in the near future. Because of his knowledge, we decided to go with a new heater. He helped us get financing quickly and it was installed by two awesome techs he has. They were so considerate, putting down tarps so they wouldn't damage the floor as they came in and out. At one point, the tech redid all the wiring so it would "look cleaner". They were so nice and quick. Cleaned up everything before they left. I would highly recommend Jack.

Very detail oriented and professional. He is a very hard worker determined to get the job done even…read moreif he has to stay and work extra hours. A perfectionist. Listens to the customer and answers all questions. All this and his prices are very reasonable.

Great company, awesome work. Thank you guys for fitting my small project into your schedule!read more

Nathan was knowledgeable and upfront. He could have fixed the problem but informed me that it would…read morebe in my best interest to have a Rheem dealer take a look at the furnace since it was still under warranty. He even gave me a break on the service call even though he drove nearly an hour to get here.

From the owner: Founded in 2024, owner, Nathan has 16 years experience in the maintenance, installation, and…read morerepairs of conditioning systems in both commercial and residential settings. Serving central Wisconsin, we provide top-quality installation, repair, and maintenance services for all your heating and cooling needs.

poor every thing shotty work messy very very expensive always have to return to shop for parts on…read moreyour time lied about parts avaliable they think there good? be very carefull onALL levels 1to10 1 max!

Call them to fix our plumbing issues in the beginning and was told that it would take a while…read morebefore they could come and do it. Decided to go with a different plumber very nasty, plumbing service would not recommend them to my own neighbor

The guy who came to my house was top-notch, very knowledgeable. extremely professional and…read moreexplained everything that was the problem. ( a +++ ) in my book !!!

During cold snap...they took care of us right away...great advice, service and price. Highly…read morerecommend.

My sister bought a house outside of Princeton in 2023. Prior to the sale, the owner had Condon…read moreTotal Comfort install ductwork through the second floor to the attic in order to get AC and heat to the upstairs bedrooms. As a general contractor with over 20 years in business, I was not impressed with their work. They ripped out whatever was in their way and left a mess that had to be fixed/covered up. In one instance, they only needed a couple inches and they could have installed the duct behind a closet wall/bi-fold door but instead they busted up the trim and tore out framing to do their install directly in the way of the door. I understand that the owner who was selling the house probably didn't care - they likely just wanted the "cheapest" thing done to get the sale, but it showed a distinct lack of foresight AND a lack of respect for the new owners (my sister, brother-in-law and their kids). It really isn't THAT much more difficult to CARE about one's work! Based on that, I cannot recommend them.

Very poor on communication, will not return email requests. Will call and schedule a day then not…read moreshow up. We have been asking for a year to please come out and stop the banging noises in our ducts, it is absolute torture at night to listen to. They came out once, hit the duct with his fist and called it good. It has gotten worse with time I have 6 emails to them to please fix it, no response. Now we are reaching out to other companies to see if they can fix it, litigation will follow if there is a cost. this is not the way to treat someone when they spend a lot of money on a new HVAC system.

Called for service on my leaking well cap. I explained the issue over the phone and they said,…read more"Yes, we can fix that." So I setup an appointment. When the guy gets to my house I show him the leaking well cap and my questions were, "Is it supposed to do that? How does it need to be fixed?" His exact answer was, "I don't know". I explained the issue over the phone for this exact reason!!! Since I was already paying the service fee for him to come out to my house, and he wasn't able to fix my real issue, I thought I might as well have him replace my sink drain. He replaced my sink drain and as he was leaving he specifically said, "I'll figure out what needs to be done about the well cap issue, so we'll get back to you." I never heard from him or the plumbing company again except for a bill in the mail for the sink drain and service fee which totalled over $100.00 for a single sink drain!!! I called them with a specific issue that they said they could resolve. They didn't even question it. Automatically said, "Yep, we can fix that". Not only was it misleading when they told me they could fix my well cap issue, they completely lied when they said they would figure out what needs to be done and get back to me. I was expecting them to hold true to their word, like a normal good standing business would do. That never happened until I finally gave up and called a real plumbing company that was actually able to help me. Let me repeat that...I never heard back from them again except for a bill in the mail. They lied about being able to fix my issue only to get the service appointment. Then lied again when they said they would figure out what needs to be done and get back to me. Koch is the worst plumbing company I have ever dealt with!!!

From the owner: C.H. Koch Plumbing & Heating, Inc. provides for all your Oshkosh, WI Plumbing needs. We will…read morecomplete your projects on time and with impeccable skill. Our customer service is second to none. Give us a call today.