I received a call saying I could pick up my contacts. I called to verify that this was true. Was…read moretold to come in anytime to pick them up. I drove an hour to get there. They said I needed an appointment. The receptionist gave me a very sarcastic "sorry" for the confusion. There was absolutely zero accountability for their mistake, I'll never go back.

A great place for eyeglass repair. My eyeglass temple piece broke, the cost to replace was over…read more$300, but Richard Homeier fixed them the very next day (a day he was normally closed) for a very reasonable price. I was very impressed by his willingness to come in on a day off to fix one pair of glasses. He had my temple piece in his inventory and installed it in minutes. AND he was a really nice guy!

Wonderful staff who are very attentive and listen to your concerns and needs. They treat you as a…read morehuman with care and compassion and not just a patient with a file number.

Amazing care, I recommend Dr.Tanner to everyone in need of a great eye Dr. Fast and thorough and a…read moregreat staff.

I posted this review on Google, and sharing here as well. Great doctors, horrible management. I'd…read moreleave zero stars if that was possible. In summary, the practice is BADLY managed. It has excellent docs IF and WHEN you can get an appointment to see one. The existing docs are tied up in more financially lucrative surgeries rather than maintaining a balance between surgery and eye exams for patients, despite having four locations in northern Colorado. I read the reviews and the management responds to bad reviews by leaving a note and asking reviewers to call the main phone number, which I am guessing is pretty useless but makes them look responsive to negative reviews. My family of five has been patients of this practice for over 20 years. However, the ability to schedule actual eye appointments in the past two years has gone down to almost zero. I had been seeing Dr. Mayer after my cataract surgery in 2021 and 2022, but last year, I experienced the beginnings of a macular hole in my right eye and could not get an appointment with him within six months. I was referred to a retinal specialist, Dr. Korotkin, who said my macular issue wasn't severe enough (October 2024) and dismissed me when I said I needed a new eyeglass prescription because "he didn't do that", like it was beneath him to spend another minute or two addressing or even empathizing with my concerns. I wasn't able to get an eye appointment with Dr. Mayer until March 2025 (they tried to put me off until May), and he immediately noticed that I actually had a severe macular hole. I then scheduled a visit with Dr. Gange (never going back to Korotkin), who I was able to see within a week, and had eye surgery within a week. Dr. Mayer suggested that I schedule an eye exam with whomever was available, so as I still needed a new pair of eyeglasses, I scheduled an eye exam with Dr. Poznic for August. I got a voicemail on Tuesday June 10th that he was not available that day but there were plenty of appointments the following week. I called later in the afternoon and the earliest I could get in would be October. So despite having 23 doctors on staff, there is not a single doctor who could give an eye exam at any of the four locations before October. I tried to leave voicemail for the person who canceled my appointment, but her voicemail said it might take five days for her to return my call, and directed me to NOT call back and leave multiple voicemails. It's unconscionable to cancel existing appointments and not immediately reschedule, then follow up with the patients who lost their spots. They should be prioritized on a waitlist, but none was available. In short, I have a follow-up for my macular hole repair in July but I will not be returning to the practice for any other services.

Inconsistent, unprofessional, oddly expensive. Since this involves something as important as…read moresight, I highly recommend getting eye exams elsewhere. There are much better options who do not try to cycle through as many patients as possible to generate revenue. In my opinion, their priority is making a buck; not improving your eyesight and eye health

Streamlined check in, great doctor, wonderful experience!…read moreDefinitely will return and recommend to others.

I helped my buddy drive from Port St Lucie to Fort Collins. Last day of the trip the nose piece…read morebroke off my glasses. Eyecare Associates was the closest to his apartment. Even though I wasn't a patient or customer they helped me out. Replaced the broken nose pieces, checked to see if they fit right and didn't charge me. Thank you Eye Associates!

My husband and I are both patient here for the last couple of years. Dr. Eland is a very…read moreexperienced and kind optometrist, and his staff are also very nice. The lady that works at the front desk is extremely nice and accommodating when you have changes to your schedule or questions. Dr. Eland it's especially homework from me for not trying to push too hard towards the glasses/contacts that they sell as opposed to filling prescriptions elsewhere. This is not a thing I would've thought of except for the last optometrist I went to before Berthoud Vision was all about the upsell, and not so much about my actual vision. The office is also newer, and the location is quiet .

My driver's license is about to expire at the end of the month, and since I'm now over 80, the DMV…read morewants proof that my eyesight meets Colorado standards. The exam I had from an ophthalmologist in Aurora last year doesn't meet the "within six months" requirement; and, since I'm not fond of driving on I-25 (especially in the Denver area), I wanted to find someone closer to home. Long story short: I won't be driving to Aurora anymore. Dr. Pratt and his staff are amazing. Everyone is friendly, courteous, flexible, and professional. Dr. Pratt's "bedside manner" is particularly outstanding. He took time to ask questions; didn't rush the examination; and explained each procedure before starting it. He also gave me an option to "cut [him] off" if I was "bored or not interested." That didn't happen! When he showed me the images of the inside of my eyes and clearly explained the "why" of things, it was FASCINATING.

I walked away from another office because that doctor has been telling me there's nothing wrong…read morewith my eyesight, except "dry eyes". I could not accept this since I l know my eyesight has been getting worse. The Doctor at Van's Eyecare conducted ALL the tests. He was very thorough instead of a 5 minute check at the end to inform me that dry eyes are my problem! I KNOW I walked away with a diagnosis and APPROPRIATE treatment instead of eyedrops! I HIGHLY RECOMMEND VAN's EYECARE!!!! I AM VERY GRATEFU!!!!

Visiting from out of town with a pair of older glasses that didn't fit right. They were happy to…read morefix them for and I am leaving this comment in gratitude. Great selection of frames with designs

Today I took our 9-year-old son who is severely affected by autism to see Dr. Abby. We are new to…read moreFort Collins and needed to find a doctor who could get us in for an appt quickly, because our son (who is nonverbal) popped out one of the lenses on his glasses and can't tell us where to find it :) Our son is a busy little guy who will smile at you one minute, while trying to escape whatever room he's contained in--in the next minute. And while he is normally quite joyful, our little man is terrified of doctors and will chant "Nope, Nope, Nope" as soon as we enter any sort of medical office. Dr. Abby and the team at Rocky Mountain Family Vision were truly incredible and exceeded all my expectations. When we first entered the lobby, the staff didn't mind when my son quickly grabbed a leaf off a plant and ate it, while I was attempting to fill out paperwork. Seriously, the staff didn't even flinch. Then, I was especially impressed with how the staff honored my request to not move us into the exam room until the doctor was ready to see us. You'd be surprised how rarely this request is accommodated. When my son wouldn't cooperate with the fancy equipment (to get a good picture of his eyes), the team wasn't frustrated and opted for a traditional eye exam, where Dr. Abby very patiently would shine a light near our son's eyes to evaluate his vision. It took at least 20 minutes, but she did it and we left the office with an updated prescription and a new set of glasses ordered. Other parents of children with autism can probably relate to this when I say it's super challenging when a doctor announces the appt over, when it's really not--because as parents, we have to checkout with the front desk etc. Then comes the confusion and tantrums because our kids have an especially difficult time waiting. Dr. Abby and her team let us wait in the exam room while the front desk did the checkout paperwork, so when it was time for us to leave, we walked right out the door. I would wholeheartedly recommend Rocky Mountain Family Vision and will be back. And even if the next visit doesn't go as well as today's did, I'm confident the team is up to the task.

I got my glasses from here. They are professional and I am happy with the service!…read moreRecommend for your eye check and glasses purchase!

Negative 200 stars is still too many for this scummy practice…read more We have asked them to lose our phone numbers and our physical address and stop sending all kinds of junk to all of those. I have now asked a total of seven times, and they sent yet another postcard, received today. My last call, I got some tool at the front desk, who had an attitude and no intention to help and who hung up on me at the end of the call.... I definitely was assertive (bc they seem to refuse to leave us alone), but definitely was not rude nor did I use any sort of bad language. My take on this is..... They know are a horrible company and yet they keep doing all the stuff that makes people angry at them. Do yourself a favor and never set a foot in their door.... if you do, you will regret it for a long, long time. I am still not rid of them, and I am considering reporting them to the FCC as well as the attorney general.

I needed to have my eyes re-examined by Dr. Hulme. When I called to schedule an appointment, I had…read morethe misfortune of speaking with the office manager, Nikki. I explained why I thought I needed a recheck, but she responded with a horrible, condescending attitude. I was shocked by what she said and how she said it. Ultimately, I had LensCrafters fill my prescription because I wanted a different frame than what was available at the office. Since I was unhappy with the prescription, not the glasses themselves, I decided to return to Dr. Hulme, who performed my initial examination for his thoughts. Nikki, gave me every reason not to return. Her absolutely poor attitude toward me as a customer was completely uncalled for. She argued with me as to why I can't focus or read with my current prescription lenses and told me to go back to LensCrafters if I wasn't happy. After much back and forth, she ended the call by hanging up on me. I will not be returning to Dr. Hulme's practice and will tell anyone I can to do the same. I hope this helps with your decision-making in choosing an eye doctor. I was and am completely disappointed with this practice. I will continue to use another optometrist from now on. It's not a good look to have so many 1 star reviews. Keep that in mind.

I was exploring contacts to replace current eye glasses. I was encouraged to hear about Associates…read morein Family Eyecare close by me here in Loveland. I was impressed right away just walking. I appreciated the positive attitudes of all the employees. Sonya and Cindy greet you at the front desk and it's refreshing to be around people that enjoy their job. The office space is spacious, clean and relaxing. Julio was very helpful in sharing contact options and helping me understand this new approach. Dr. Atencio was very thorough and got me started with samples in no time. I appreciate this group and highly recommend them and the excellent experience. Tom Hewson Long time Loveland Resident. Support Local!

can I give it a 0? Terrible terrible. WAY over priced and pretended to price match but NO refund…read moreand a fake rebate offer. The doctor was rude and unhelpful. I will NOT go back.