Wonderful staff who are very attentive and listen to your concerns and needs. They treat you as a…read morehuman with care and compassion and not just a patient with a file number.

Amazing care, I recommend Dr.Tanner to everyone in need of a great eye Dr. Fast and thorough and a…read moregreat staff.

I went to Kirk a couple of times - average at best. This year when I went - they did the eye exam…read morefor my new prescription - exam was less than 10 min - with about 10 flips. And I mentioned that it was still blurry. They said - no - this is good. Got the glasses back - awful. I could have seen better with a coke bottle. Ended up going to another optician - the prescription from Kirk was WAY OFF - never again. Posted a comment on their site but no follow up ... $200 lesson learned ....

After many years of good service from Dr. Kirk, my experience this year has been HORRIBLE! I…read moretrusted Dr. Kirk when he said that the blurry vision in my left eye was from Dry Eye and I should use over-the-counter drops. I also had symptoms of glaucoma for which he prescribed other drops and some pillls. Many months later, the blurriness was getting worse and worse, and he just said to increase the drops. I have finally gotten a second opinion and a thorough diagnostic procedure. It seems I have severe glaucoma and a block in the retinal vein. I have almost no vision in my left eye now, and the loss may be permanent! I waited way too long to find another ophthalmologist - because I trusted Dr. Kirk. Don't make the same mistake!! Show less

My husband and I are both patient here for the last couple of years. Dr. Eland is a very…read moreexperienced and kind optometrist, and his staff are also very nice. The lady that works at the front desk is extremely nice and accommodating when you have changes to your schedule or questions. Dr. Eland it's especially homework from me for not trying to push too hard towards the glasses/contacts that they sell as opposed to filling prescriptions elsewhere. This is not a thing I would've thought of except for the last optometrist I went to before Berthoud Vision was all about the upsell, and not so much about my actual vision. The office is also newer, and the location is quiet .

My driver's license is about to expire at the end of the month, and since I'm now over 80, the DMV…read morewants proof that my eyesight meets Colorado standards. The exam I had from an ophthalmologist in Aurora last year doesn't meet the "within six months" requirement; and, since I'm not fond of driving on I-25 (especially in the Denver area), I wanted to find someone closer to home. Long story short: I won't be driving to Aurora anymore. Dr. Pratt and his staff are amazing. Everyone is friendly, courteous, flexible, and professional. Dr. Pratt's "bedside manner" is particularly outstanding. He took time to ask questions; didn't rush the examination; and explained each procedure before starting it. He also gave me an option to "cut [him] off" if I was "bored or not interested." That didn't happen! When he showed me the images of the inside of my eyes and clearly explained the "why" of things, it was FASCINATING.

Streamlined check in, great doctor, wonderful experience!…read moreDefinitely will return and recommend to others.

I helped my buddy drive from Port St Lucie to Fort Collins. Last day of the trip the nose piece…read morebroke off my glasses. Eyecare Associates was the closest to his apartment. Even though I wasn't a patient or customer they helped me out. Replaced the broken nose pieces, checked to see if they fit right and didn't charge me. Thank you Eye Associates!

I was exploring contacts to replace current eye glasses. I was encouraged to hear about Associates…read morein Family Eyecare close by me here in Loveland. I was impressed right away just walking. I appreciated the positive attitudes of all the employees. Sonya and Cindy greet you at the front desk and it's refreshing to be around people that enjoy their job. The office space is spacious, clean and relaxing. Julio was very helpful in sharing contact options and helping me understand this new approach. Dr. Atencio was very thorough and got me started with samples in no time. I appreciate this group and highly recommend them and the excellent experience. Tom Hewson Long time Loveland Resident. Support Local!

I wanted to share my experience because there were some positives, but also some interactions that…read morewere very frustrating. I want to recognize the optometric technician or assistant who completed the initial testing before the doctor visit. I do not remember her name, but she was very kind, patient, and helpful throughout the process. She made the initial part of the visit a positive experience. The optometrist herself was professional. She listened to my concerns regarding my son's ongoing vision issues, and when she realized he was having difficulty completing certain parts of the exam because his eyes were watering severely, she recommended that he see a specialist for further evaluation. I appreciated her honesty and willingness to recognize when additional expertise was needed. However, my experience with the front desk and optical department was disappointing. I was contacted by the office prior to the appointment and was asked whether we had medical insurance. I explained that we only had vision insurance. When we arrived, I was asked the same question several additional times. I had already provided the answer over the phone and again in person, so I did not understand why the question continued to be repeated, as if medical insurance would appear out of thin air since she kept bringing it up. It made me uncomfortable, especially since the discussion happened around other people in the lobby area. Just ignorant and loud. If additional information was needed, it could have been handled more discreetly and professionally. The front desk representative needs additional training on communication, customer service, and professional decorum. I was also given different estimates regarding possible costs, which was confusing since it came from the front desk representative who was not conducting the exam. I understand that costs can vary depending on what services are needed, but the communication could have been clearer. The optometrist handled this part appropriately later in the appointment by explaining the situation based on what she was able to evaluate. After the appointment, I was directed to the optical department. I explained that I was only interested in seeing basic frame options and that I was not looking for anything extravagant. We reviewed the vision benefit allowance, but afterward I was shown frames that cost nearly $300. I did not understand the purpose of reviewing my benefit and my needs only to be directed toward options that were far outside that range. I would have preferred being shown options that matched the stated benefit and my request for something basic. I ultimately requested the prescription so I could look elsewhere for frames. I appreciate the optometrist's recommendation for further evaluation, but based on my overall experience with the front desk and optical department, I will not be returning.

Negative 200 stars is still too many for this scummy practice…read more We have asked them to lose our phone numbers and our physical address and stop sending all kinds of junk to all of those. I have now asked a total of seven times, and they sent yet another postcard, received today. My last call, I got some tool at the front desk, who had an attitude and no intention to help and who hung up on me at the end of the call.... I definitely was assertive (bc they seem to refuse to leave us alone), but definitely was not rude nor did I use any sort of bad language. My take on this is..... They know are a horrible company and yet they keep doing all the stuff that makes people angry at them. Do yourself a favor and never set a foot in their door.... if you do, you will regret it for a long, long time. I am still not rid of them, and I am considering reporting them to the FCC as well as the attorney general.

I needed to have my eyes re-examined by Dr. Hulme. When I called to schedule an appointment, I had…read morethe misfortune of speaking with the office manager, Nikki. I explained why I thought I needed a recheck, but she responded with a horrible, condescending attitude. I was shocked by what she said and how she said it. Ultimately, I had LensCrafters fill my prescription because I wanted a different frame than what was available at the office. Since I was unhappy with the prescription, not the glasses themselves, I decided to return to Dr. Hulme, who performed my initial examination for his thoughts. Nikki, gave me every reason not to return. Her absolutely poor attitude toward me as a customer was completely uncalled for. She argued with me as to why I can't focus or read with my current prescription lenses and told me to go back to LensCrafters if I wasn't happy. After much back and forth, she ended the call by hanging up on me. I will not be returning to Dr. Hulme's practice and will tell anyone I can to do the same. I hope this helps with your decision-making in choosing an eye doctor. I was and am completely disappointed with this practice. I will continue to use another optometrist from now on. It's not a good look to have so many 1 star reviews. Keep that in mind.

Tay was so friendly she answered all my questions and was knowledgable and so professional. When my…read moreexam was over Vince ordered my contacts this is the second year he has assisted me he is very kind, friendly and most of all so helpful. I enjoy this location so much because of both of them.

The staff was really nice but that's where it stopped. The doctor was horribly rude to me and…read moremessed up my prescription twice. It was still wrong but I would have had to pay for a third pair of lenses after spending over $500. They gaslit me into believing that I was just not trying hard enough to get used to the prescription. It's important to note that I got bifocals and that was a huge source of incompetence for them. I still haven't worn my glasses a year later. My new prescription from an actual eye doctor was completely different from the lady who tested me twice. Don't go

I walked away from another office because that doctor has been telling me there's nothing wrong…read morewith my eyesight, except "dry eyes". I could not accept this since I l know my eyesight has been getting worse. The Doctor at Van's Eyecare conducted ALL the tests. He was very thorough instead of a 5 minute check at the end to inform me that dry eyes are my problem! I KNOW I walked away with a diagnosis and APPROPRIATE treatment instead of eyedrops! I HIGHLY RECOMMEND VAN's EYECARE!!!! I AM VERY GRATEFU!!!!

Visiting from out of town with a pair of older glasses that didn't fit right. They were happy to…read morefix them for and I am leaving this comment in gratitude. Great selection of frames with designs

These guys are idiots. I went to get a procedure. Scheduled procedure. Called to verify pre op…read moreand date. There computers were down every time I called. Then they lost all my information. Needless to say procedure didn't happen and I am out a ton of money for nothing.

Got a bill of $80 almost a full year after my sons visit. Came in for an appointment today and…read morewaited over 20 minutes to see the doctors aid. Please doesn't respect your time or your money. I am going to look for another doctor who respects my time and takes insurance.

I have been using Pearl Vision in Fort Collins for years. The staff is very friendly and helpful…read more My all time "go to person" there is Cheryl. She is very knowledgeable of the products and very helpful with helping me pick out frames. I usually try on just about every pair in the store at least twice or some three times. Cheryl will pick out a pair and it will be just what I was looking for. Her product knowledge and skills with working with people goes beyond any expectations a person might have.

Best provision I ever been to Caleb. The sales rep is so knowledgeable about eyeglasses and very…read morehelpful on helping you pick out frames and explaining your prescription. Everyone there is very respectful and helpful. Will assist you even if you move à la Colorado by far the best provision I have been toabove and beyond expectations of a sales rep way better than the sales reps in Virginia or Atlanta. They always give you the right advice.