These guys are idiots. I went to get a procedure. Scheduled procedure. Called to verify pre op…read moreand date. There computers were down every time I called. Then they lost all my information. Needless to say procedure didn't happen and I am out a ton of money for nothing.

Got a bill of $80 almost a full year after my sons visit. Came in for an appointment today and…read morewaited over 20 minutes to see the doctors aid. Please doesn't respect your time or your money. I am going to look for another doctor who respects my time and takes insurance.

I received a call saying I could pick up my contacts. I called to verify that this was true. Was…read moretold to come in anytime to pick them up. I drove an hour to get there. They said I needed an appointment. The receptionist gave me a very sarcastic "sorry" for the confusion. There was absolutely zero accountability for their mistake, I'll never go back.

A great place for eyeglass repair. My eyeglass temple piece broke, the cost to replace was over…read more$300, but Richard Homeier fixed them the very next day (a day he was normally closed) for a very reasonable price. I was very impressed by his willingness to come in on a day off to fix one pair of glasses. He had my temple piece in his inventory and installed it in minutes. AND he was a really nice guy!

I posted this review on Google, and sharing here as well. Great doctors, horrible management. I'd…read moreleave zero stars if that was possible. In summary, the practice is BADLY managed. It has excellent docs IF and WHEN you can get an appointment to see one. The existing docs are tied up in more financially lucrative surgeries rather than maintaining a balance between surgery and eye exams for patients, despite having four locations in northern Colorado. I read the reviews and the management responds to bad reviews by leaving a note and asking reviewers to call the main phone number, which I am guessing is pretty useless but makes them look responsive to negative reviews. My family of five has been patients of this practice for over 20 years. However, the ability to schedule actual eye appointments in the past two years has gone down to almost zero. I had been seeing Dr. Mayer after my cataract surgery in 2021 and 2022, but last year, I experienced the beginnings of a macular hole in my right eye and could not get an appointment with him within six months. I was referred to a retinal specialist, Dr. Korotkin, who said my macular issue wasn't severe enough (October 2024) and dismissed me when I said I needed a new eyeglass prescription because "he didn't do that", like it was beneath him to spend another minute or two addressing or even empathizing with my concerns. I wasn't able to get an eye appointment with Dr. Mayer until March 2025 (they tried to put me off until May), and he immediately noticed that I actually had a severe macular hole. I then scheduled a visit with Dr. Gange (never going back to Korotkin), who I was able to see within a week, and had eye surgery within a week. Dr. Mayer suggested that I schedule an eye exam with whomever was available, so as I still needed a new pair of eyeglasses, I scheduled an eye exam with Dr. Poznic for August. I got a voicemail on Tuesday June 10th that he was not available that day but there were plenty of appointments the following week. I called later in the afternoon and the earliest I could get in would be October. So despite having 23 doctors on staff, there is not a single doctor who could give an eye exam at any of the four locations before October. I tried to leave voicemail for the person who canceled my appointment, but her voicemail said it might take five days for her to return my call, and directed me to NOT call back and leave multiple voicemails. It's unconscionable to cancel existing appointments and not immediately reschedule, then follow up with the patients who lost their spots. They should be prioritized on a waitlist, but none was available. In short, I have a follow-up for my macular hole repair in July but I will not be returning to the practice for any other services.

Inconsistent, unprofessional, oddly expensive. Since this involves something as important as…read moresight, I highly recommend getting eye exams elsewhere. There are much better options who do not try to cycle through as many patients as possible to generate revenue. In my opinion, their priority is making a buck; not improving your eyesight and eye health

After many years of good service from Dr. Kirk, my experience this year has been HORRIBLE! I…read moretrusted Dr. Kirk when he said that the blurry vision in my left eye was from Dry Eye and I should use over-the-counter drops. I also had symptoms of glaucoma for which he prescribed other drops and some pillls. Many months later, the blurriness was getting worse and worse, and he just said to increase the drops. I have finally gotten a second opinion and a thorough diagnostic procedure. It seems I have severe glaucoma and a block in the retinal vein. I have almost no vision in my left eye now, and the loss may be permanent! I waited way too long to find another ophthalmologist - because I trusted Dr. Kirk. Don't make the same mistake!! Show less

I used to see Dr. Colvin at this office. He was gone after Covid. I started seeing Dr. Kirk. I was…read moreokay with him, but not really impressed. I finally left because I do not believe I was receiving even adequate service. I have been complaining that my eyesight seems worse, and he keeps blaming "dry eyes" and recommending eye drops. My kids have noticed my eyesight deterioration, since I keep asking them to help me read. I finally walked away and am so glad I did! I'm getting a new pair of glasses that will help me read without asking anyone for help!

The Cutarelli Vision team was amazing. Everyone was…read moreamazingly friendly and supportive. Answered my questions before I even asked, and if I came up with any others, they always had perfect responses. My procedure was expedited due to my travel timeline, and they were able to accommodate me. And pre-op and post-op were wonderful. I'm still recovering but everything looks great (no pun intended). This genuinely feels like a miraculous experience, being able to see clearly after more than three decades. Thank you so much Cutarelli team. I can't thank you enough.

For starters if I could give 0 stars I would. I personally saw dr Baca on Friday 10/09/2025. I…read morearrived and everything was normal the assistant took me back. Before I can even say I word I heard Dr Baca SCREAMING to the assistant "DONT TOUCH HER SHE DOESNT HAVE INSURANCE" "DONT DO ANYTHING TO HER" she proceeded to come into the room where I was in with the assistant and she asks me "Do you have $300 for the consultation?!" I told her "yes?" Mind you money isn't an issue at all however on their website they advertise "free consultation" she then proceeds to tell her assistant to continue since I said I had the $300 she desperately needed and wanted from me. After the assistant was done she comes in the room and I tell her what was happening and really snotty and with attitude she dismisses everything I'm telling her that the light bothers me after a surgery I had and she tells me "well i don't know why the light bothers" the previous eye doctor who did my surgery told me I should go there because my eye had regrown the pterygium in my eye. She proceeds to tell me that's not true. When my previous eye doctor told me himself it grew back. She begins to do an exam and touch my eye and my face WITHOUT washing her hands. She digs her nails into my face to take pictures to send to another doctor. the pictures she took where taken off her DIRTY phone. Not a sterile Camera. mind you she didn't wash her hands before touching my face but she felt the need to wash her hands after touching me. Professional manner are currently lacking in "Dr" Baca. But then she proceeded to say that the surgeon wouldn't want to touch me because another doctor had already done a surgery on me. I left and I paid the $300 since she needed it so badly. I would highly not recommend. Not professional in any aspect. Don't know why she calls herself a dr when she clearly doesn't know anything.

Great personal and very knowledgeable doctor! Dr. Frenkel and his son are quite the duo!read more

From the owner: LASIK surgery Cataract surgery…read moreglaucoma Ophthalmology

As customers of Dr. Tanner for years, my wife and I have greatly appreciated the service, eyewear…read morequality, recommendations, and personal attention to detail that Dr. Tanner and his staff employ. Tanner cares about his clients--even if that means losing additional revenue, as he did when he referred my wife for a free RELEX trial procedure a few years ago. She loves her new 20/20 vision, and Dr. Tanner's care for us--rather than trying to keep us buying contacts--really stands out as eyecare with integrity and high quality service. We are moving out of the area and will greatly miss having such a trustworthy eye doctor nearby. (Also, if they make a mistake, they also make it right!) We would highly recommend Premier Family Eyecare.

Wonderful staff who are very attentive and listen to your concerns and needs. They treat you as a…read morehuman with care and compassion and not just a patient with a file number.

For the last 6 months or so, I have been having trouble with my right eye. It just ACHES on…read moreoccasion. I went to a Doctor of Optometry in Ft. Collins, who referred me to a clinic in The Republic of Bouldah. Well, I made that drive (Twice!) in the course of 10 days, because the OD in FC *thought* she saw a problem with my retina. To make a long story short (yeah, I know . . . too late!), there was NO problem. After cold calling Dr. Matthew Skrdla, mainly because of 350 5-star reviews on Google, I was able to get in today, Monday the 20th. Dr. Skrdla is an OD as well, in an office in The Landings. His office has been there for around five years, if I remember my conversation with "Zoey" correctly. He took all the time he needed to look at my eyes, moving me from specialty machine to specialty machine, designed to look into the depths of my eyes, if not my soul. In the end, he came up with several versions of exactly WHY my eye might be aching. I asked him to tell me in layman terms what they were, but even his "dumbed down" version was more than I can follow. Not really, but it is certainly more than I can repeat. After the exam, Zoey took over the process, showing me different frames for lenses. As a first-time customer, as she said, they offered me a 40% DISCOUNT on my first pair of glasses. The same discount will apply to the second pair as well, when *if* the first pair works out. She gave me a time frame to buy the second pair with the same discount, which, as I recall, was 90 days. I certainly felt as if it was plenty of time to evaluate the first pair. It will take a few weeks to get my new glasses in. In the meanwhile, I will make do with my 1.75 diopter "readers", which have gotten me this far. As it turns out, my right eye has an astigmatism, and BOTH eyes need 2.25 diopter correction lenses! Zoey will be in touch when it's time to move forward with my new eyes. I can hardly wait!

Friendly, helpful, and attentive staff. I appreciated that all of my questions were answered with…read moredetails and felt I had comprehensive care from both Dr. Skrdla and Jonathan, one of the opticians. I have dry eye and with my previous Kaiser insurance, really struggled to find a provider that knew what they were doing and what products to recommend. It was clear to me that Dr. Skrdla is very knowledgeable about treatments and options for this.

I had cataract surgery at Eye Center of Northern Colorado with Dr. Olson using LAL+ lenses. The…read moreprocess is lengthy, but that is expected with this type of procedure. The surgical team was professional, efficient, and clearly experienced. My results are excellent. I no longer need glasses, which was the goal. The billing department is a different experience. I have requested an itemized bill three separate times and have yet to receive one, while continuing to get payment demands by text without any explanation of charges. There was also an issue on the day of surgery. I had already paid nearly $10,000 in advance, yet the front desk insisted I needed to pay an additional $80 before being taken back for surgery. I did not have my wallet with me since I was not driving. After asking for a supervisor, I was told it was fine to proceed. This appeared to be due to an inexperienced staff member, but it should not happen. Overall, the medical care was excellent, but the billing and front desk processes need improvement.

I am tired of talking about this place. Obviously, I am not the only one with problems. I have had…read moretwo "doctors" in the last few months, mainly because I quit the first one. The second one, took offense (apparently) at something I said, I guess, because she disappeared and didn't come back. This place is unbelievable! Obviously there are NO professionals to be found there. Don't bother.

My husband and I are both patient here for the last couple of years. Dr. Eland is a very…read moreexperienced and kind optometrist, and his staff are also very nice. The lady that works at the front desk is extremely nice and accommodating when you have changes to your schedule or questions. Dr. Eland it's especially homework from me for not trying to push too hard towards the glasses/contacts that they sell as opposed to filling prescriptions elsewhere. This is not a thing I would've thought of except for the last optometrist I went to before Berthoud Vision was all about the upsell, and not so much about my actual vision. The office is also newer, and the location is quiet .

My driver's license is about to expire at the end of the month, and since I'm now over 80, the DMV…read morewants proof that my eyesight meets Colorado standards. The exam I had from an ophthalmologist in Aurora last year doesn't meet the "within six months" requirement; and, since I'm not fond of driving on I-25 (especially in the Denver area), I wanted to find someone closer to home. Long story short: I won't be driving to Aurora anymore. Dr. Pratt and his staff are amazing. Everyone is friendly, courteous, flexible, and professional. Dr. Pratt's "bedside manner" is particularly outstanding. He took time to ask questions; didn't rush the examination; and explained each procedure before starting it. He also gave me an option to "cut [him] off" if I was "bored or not interested." That didn't happen! When he showed me the images of the inside of my eyes and clearly explained the "why" of things, it was FASCINATING.