Gabby and Tuesday did a fantastic job. They were fast, thorough and extremely friendly…read more They checked in with me for my approval as they progressed through the assignment More than just a cleaning was given to them to do I was impressed! Hope to have them as regulars from now on.

Made a last minute yelp request for cleaning of a new home I was moving into with less than 24hrs…read morenotice. 2 story home, 5 bedrooms,3 bath. Cathy was one of the few who responded that evening via the bid and with her teams availability for the next day and also called me about the time window. I had to get the home cleaned again... the post construction dust was driving me nuts! They mopped, vacuumed, inside windows, countertops, bath tubs and toilets. They got to work, in and out in 2hrs. They did a good job with just the 2 of them. They also were so sweet to my corgi puppy. Easy to pay. Thanks Rainey and Timber!

Had a last minute house project and only had two days to turn in. Luckily I contacted eagles…read morecleaning and within that same day they had completed the task. Worked over 12 hours and couldn't be happier . Ten out of ten

So, I happened to find out about Eagles Cleaning through a friend. She used them and highly…read morerecommended them. I will say I was very pleased with your service and appreciate them time take to make my place feel refreshed. Thank You!

Our company, located on West Campus in Austin, hired Jason Behn and NAE Cleaning Solutions in Sept…read more 2014. I was very impressed by Jason's professionalism during the interview and have been delighted with the quality of the service provided by NAE during the past 5 months. Jason has responded promptly to all my emails. He is receptive to requests for special event cleaning for us beyond the weekly service and flexible with changes to regular scheduling during the holidays. Jason is very organized and has a system in place for weekly cleaning, trash, recycle, floors, carpets, surfaces, kitchen and bathrooms. He also addresses some tasks monthly, blinds, inside windows and ceiling fans. I highly recommend this admirable young man and his NAE cleaning crew.

NAE is a very supportive janitorial company to work with. I say this because often times within a…read moremonth of signing the contract, it becomes a challenge to get ahold of a manager or anyone who can help at other commercial cleaning companies. The customer support just isn't there. The professional team at NAE is a breath of fresh air not only from a communication standpoint but also from quality and consistency perspectives. If you are looking to make a long-term change, I would highly suggest NAE Cleaning Solutions.

Wonderful and amazing! Super friendly and very efficient! They also came on short notice before we…read morehad company over-- such a relief. We were blessed today with such great "service with a smile"!

Cleaned the fingerprints off the lower window glass, disinfected the hard plastic play tables, and…read morevacuumed under both twin beds. They used mild, fragrance-free solutions to avoid heavy fumes and arranged the stuffed animals back onto the shelves.

The team did a great job with my bi-weekly cleaning. House looks fantastic. Floors nicely mopped or…read morevacuumed depending. Bathroom and kitchen are sparkling.

Paid for "Deep Clean", mark missed completely Short Review:…read more$200 more expensive than MerryMaids ($478 vs $272) cleaning with less spaces cleaned than the lower priced service, equivalent cleanliness results. MerryMaids crew stayed two hours longer, did more work. Two stars for the overall experience - Pretty good cleaners by raw talent, extremely overpriced compared to the competition, middle of the market when it comes to cleanliness. Below market customer service for arguing with me about cleaning dirt off the corners of the base boards, then didn't return my sponge. Used soap on all my cast iron without asking, now I have to re-season everything. Long Review: I just paid $478 for a "deep clean" that was in all fairness a pretty good cleaning if it were a routine cleaning. Comparable to the "sparkle" cleaning I paid for from Merry Maids eight months ago for $272, but not as thorough. The only exception being that Merry Maids cleaned my sliding glass doors and the balconies, which was included in the original quote. I paid extra both times for the stove cleaning, the refrigerator etc. I also talked to a guy at their office (I think) on the phone and told him how much more I was paying compared to the last cleaning and that my expectation was that the money spent should be reflected in the level of cleanliness. He assured me that the two ladies were "the best". When they said they were done, I asked about the balconies, and they said they don't do that. There wasn't an option for that on the website either, like there was on the Merry Maids website. I also had to argue with the lady when they were trying to leave after less than 3.5 hours of work (1,600sq ft) to have her wipe down the corners of the wall by the base boards. She said it needed to be painted. When I removed the dirt by dabbing my kitchen sponge on it (they didn't bring any, just rags), she relented and wiped off the dirt. I later found that she apparently didn't return my sponge. I also had to instruct them on cleaning behind my AV system and stand, which I would assume that would be included in a "deep clean". I also found that my cast iron pans were cleaned with soap and were put in my oven wet. That's a big no no for cast because it immediately starts to oxidize. One of the pans is already showing rust so I'll have to strip it, sand it, and start over. If I'm paying for a "deep cleaning," what exactly is being cleaned that isn't part of the regular cleaning? And why would I have to monitor them and guide them on how to clean a house? I figured using a little elbow grease to remove easily removable dirt would be part of the additional fee I paid. I have attached an example of the deep clean on my floor, it took 8 seconds with a different sponge to make it look clean. I'm completely blown away by all these five star reviews. Even if these ladies are being paid $25 an hour, that's more than $300 to the business. That's more than a 60% margin against labor. If you want to pay twice as much as you need to, by all means use these people. I'll be going back to MerryMaids. I was later contacted and they pointed out that I had booked two rooms and the cleaning crew reported five. I responded that I correctly described my house when booking as having two bedrooms and 2.5 baths (clearly labeled dropdown menus), along with the square footage that includes the garage and balconies that were never touched. There is nowhere to list total number of rooms.

Just had my first cleaning with Castle and I am super pleased. Stuart was quick to respond to my…read morequote request and my follow-ups while I was in the decision-making process. On the day of cleaning, I received a notice when the crew was coming, so I could plan accordingly. The crew was very professional and considerate as I was working from home at the time. The house looks great (including details like blinds and baseboards) and my floors feel so clean. Looking forward to using Castle as my go-to in the future. And on top of that - they even helped me get my ducks in a row (see photo). :)

One more update on this leak and water damage that Castle Cleaning caused -- I filed a chargeback…read morewith my credit card, and they refunded me. Stuart, being the roided-out hothead he is, left a hostile voicemail to gloat three weeks later and tell me "Game over, you lose, I win", because the credit card company still paid him for the service. I only wish I had saved that voicemail. Stuart, for charges less that a few hundred, credit cards will often eat the cost. Also, what part of that voicemail is "professional", I don't know. You are an idiot.

This is the quality of their work. What's on paper reflects the services done in real life!read more

I recently hired Lux Conscious Cleaning to help us ready our house to put it up for sale. The…read moreowner, Melissa, assisted us in garage cleanout and organization, home organization, staging, outdoor cleaning, house cleaning and I couldn't be more pleased with the results! My husband is very territorial over his garage and was having a hard time letting things go. However, Melissa won him over within 30 mins. I came home from work and was singing her praises. Her ability to understand the emotional connection to material items is one of her most valuable gifts! Lux Conscious Cleaning home cleaning left my house spotless--every surface was gleaming, and even the hard-to-reach areas were thoroughly cleaned. My walk-in closet has never looked better; she helped me organize everything in a way that maximized space and was esthetically pleasing. But the standout service was her over all home organizational skills, knowledge about the real estate market and staging homes. Melissa is patient, kind, and hardworking. If you find that you need more help than you anticipated, like I did, Lux Conscious Cleaning will bring in reinforcements. Melissa schedules just enough time where you don't get mentally and physically burnt out but, feel good your accomplishments. I cannot recommend Lux Conscious Cleaning enough, from start to finish, they were professional, detail-oriented, and incredibly efficient. Simply amazing! Five stars!!

After hosting a full house for the holidays, my home desperately needed a deep clean and Mystik…read moreCleaning Service absolutely delivered. Scheduling was incredibly fast and easy. I requested a quote and received a response within one hour, and they had me scheduled within 24 hours, which was a lifesaver. Isabel and Estelita were amazing! They're detail-oriented, friendly, and incredibly efficient. They paid attention to the little things that so many services miss, and my house feels truly clean (not just surface-level tidy) when they were done. After a year of being disappointed by other cleaning services, Mystik is a total standout. I'm already planning to set up a recurring monthly clean and will absolutely be recommending them to all my friends. So happy I found them. Fantastic service from start to finish!

I requested Mystik Cleaning Service to clean my house after my tenant moved out to prepare it to…read moreput the house on market. Needless to say based on my 1 star they did a horrible job. The only thing they did well was communicate via text message. As far as what they were paid to do - they did not do a good job at all. When I reached out to them I was very clear and said there are lots of spiderwebs in ALL the rooms that need to be cleaned. They acknowledged. They also said when the crew comes out - you can tell them what needs to be done so they can give proper estimate. Well the crew didnt speak English (not an issue, but dont tell me to communicate with them if they cant speak English) . So I had to communicated with the office staff via text, which they were responsive at. Told them exactly what needed to be cleaned for the entire house and what they didnt need t do in text message . I specifically said "all bedrooms should be dusted for spiderwebs and windowsills and blinds" EXACT words. OK - now for what they were paid to go .. They came and "cleaned" the house. They missed cleaning half of the spider webs in the house-I kid you not. Now cleaning spider webs is relatively easy - but they messed that up. They also didnt clean one toilet and left one shower with mold in the soap nook. they also didnt clean a 15 year old newspaper at the top of the kitchen cabinets and obviously didnt dust that area either. And they didnt mop 3 areas with stains on the LVT floor (which was easy to see). so they said they would come back out and fix those. I said fine. No this is not my residence - so I already went once to try to explain what needed to be cleaned and then again to check on the work once they did it the first time. So they came out another time - and said they would address it as "Top priority". They came out. Asked me to come out before they left - I said Im at work and cant make it - but i gave you pictures of what needed to be done. that evening i went back out to the house to check the work. Well guess what - one whole bedroom has spiderwebs in all 4 corners and walls. They didnt clean the shower mold that i gave them a picture of. I reached out and said you missed spots and instead of them coming out a 3rd time - I said i would clean it myself as its easier then trying to get you to do it as i dont have time to babysit you to do a job I paid you for and shouldnt be too hard. They said that we didnt charge you for the 2nd time we came out. Im like yeah cause you didnt do the job the first time. - what audacity to say they did me a favor to come out a 2nd time to fix what you missed the first time. Needless to say I told them to return $100 of my $300 fee($253+$50 deposit) given they couldnt do their job properly. They refused and I am disputing with the cc company. Anyways - I would never use them if they cant clean an empty house- how good a job will they do in an occupied house. The owner seemed very nice and professional but their cleaning SUCKS. I have attached some pictures of what they missed - and my invoice so they cant dispute and say Im not a customer. This section is in response to the incorrect response from the owner: He is correct - they did return BUT still missed spider webs that I mentioned. I never asked for old things to look new, this was a move out cleaning not a remodeling to make things new - dont know where that comment came from. Total Lie. Also he totally is lying when he said I asked for a full refund - I only asked for $100 - I was clear about that in my review. NEVER did I ask for a full refund as they did clean some of the house- but they didnt do a complete job as they were paid to. I gave videos and pictures of what was missed. It all documented. As far as credit card dispute - its still open as of today - I just submitted more documentation they wanted. You couldnt do the job you were paid for - not an issue with my expectations. Stay away - plenty of better cleaning companies that are honest and do a much better job. See my messages to the owner regarding the PARTIAL payment - I never asked for full refund.. Owner is lying to discredit my review. Well I have proof - see attached pictures.