Overpriced! Items appear to be well used with poor quality. I would not recommend this shop.read more

We were shopping for vintage turquoise silver jewelry. We happened in to this small and well…read morestocked hidden gym. We were greeted immediately and made to feel welcome upon arrival at the store, we met the owners and really enjoyed conversation with them, great people!

Service was meh. Only does loans. Was not as helpful as some of these reviews stated.read more

Reviewing a pawn shop? Yes, I know the owners pretty well (just showing my bias up front) and am…read morevery much amazed at the level of service I've seen here and the respect which they give their customers. This is a family business, handed down from one generation to the next. Plus, the name has a sense of humor to it you don't see in most Pawn Shops... Nice location, and even nicer staff.

Amazing!! Came in close to closing but nobody seemed to mind! Brought in some jewelry and they…read morecleaned and fixed them so nicely! They even fixed a small pill holder I had!:) welcoming atmosphere! Felt like I was hanging out with my aunties and uncles

Okay selection but prices and valuations on things youre trying to pawn or sell is almost insulting.read more

Very nice selection available and the owners are knowledgeable and helpful people to do business…read morewith. I always enjoy stopping by even if I don't end up buying anything. I've recommended Castle Gold & Silver to many friends with mixed reactions. It's not a New York City top tier name brand jewelry store. But that's the point. Most people don't understand that when you buy from a "fashion designer" jewelry brand you're paying a large mark-up for the name. Whereas when you purchase your jewelry from a shop like Castle, you'll be buying the actual value of the precious stones, metal, and workmanship. Oftentimes, you may even find some of those designer jewelry pieces which a customer received as a gift, but decided didn't suit her style. A true find for those of us who don't have the time for shopping trips out-of-town! In all, you can't go wrong by stopping by to see what's new at Castle Gold & Silver!

Today I walked in and asked them to replace 5 watch batteries, and then they evaluated the watches…read moreand gave me an estimate totally within the ballpark, and Wednesday is their "watch batteries are half price" day. I went to lunch and came back afterwards and picked them up. Great personalities and good business sense; they didn't look down on me just because I'm only asking to replace watch batteries. But I was sold on Castle Gold and Silver last several years ago when I had a personally important watch that no one could repair: it was a solar powered watch and no one could or would touch it. I stopped in Castle G&S for new watch batteries and had this special watch with me. They looked at it and said "Sure, we can repair it." I told them to take their time and I'll pick it up next week when back in the area of town. Came back a week later and its held its time ever since. I take all my watches there now. Period. BTW, they also have a small but nice selection of SW jewelry.

Obviously closed permanently. No cars in lot midday. Doorway locked permanently With iron gate…read more Leaves and debris gathered in doorway.

Very good customer service! Sold lots of items and gave me great prices for it! They also have a…read morelot of goods to buy.

I brought in a brand new, open-box 2025 MacBook Air 15" with the M4 chip, 24GB RAM, 1TB SSD, and 3…read moreyears of AppleCare+ (a $2,000 setup), along with an M1 iPad Pro. With screen protector and a Apple Pencil Despite the MacBook having top-tier specs that significantly increase its resale value, they offered me a combined total of only $420 for both items. That is roughly 15-20% of the actual market value. It felt like they were banking on me not knowing the value of my own hardware or being in a desperate situation. If you have high-spec Apple gear, do your research before coming here. They will try to give you base-model 'junk' prices for premium machines. Take your business to a shop that actually understands technology specs

I had a few items that were quite valuable. The guy there smugly checked them out and said "Pass."…read moreThey were nicer than the ones in their display case. Their loss.

This is the most honest pawn shop in ABQ. The owner goes out of his way to make the best deal…read morepossible. He and his staff have high integrity and are so honest. highly recommend this business .

This place is an own shop and one with limited supplies and prices are reasonable for the most…read morepart. Definitely options are limited and most stuff is either broken, poor quality, or not the greatest in terms of product. They offer layaway options as well. They did have us a plastic bag to put items we purchased into it and it was not until we arrived home that we noticed mouse dropping: service was descent and staff was friendly.

Fantastic customer service! They are very honest, even if it doesn't benefit them as a company,…read more They are very knowledgeable about their business and will research and find things for you if you truly are interested in purchasing quality jewelry!

I haven't worn much jewelry since the lockdown and have had a number of pieces to sell as I…read morecontinue with my scale-and-purge projects. I had no idea where to take the jewelry so this choice was rather random, but I think it was a good call. Teresa went through the bags I tried to organize before I went there, as there was quite a bit. I love that she handled each piece very gently and respectfully, and was very caring and understanding, as parting with valuables, many pieces gifts from friends and loved ones can be a very emotional experience, or at least was for me. She also seemed to be very knowledgeable, and I believe I got a fair price for what they were willing to purchase. Very professional and respectful. I would definitely recommend.