I had not seen a dentist since 2019 before the pandemic. I made an appointment with Oswego Dental…read moreHealth Associates 4 months in advance. I called a week before to confirm they received my previous records. They told me on that call that they were no longer going to accept my insurance in 4 days. In other words, 3 days before my appointment my insurance would no longer cover the dental visit. I asked if they could reschedule my appointment before they'd drop my insurance, and they were able to because someone else canceled. However, the morning of my appointment day they said the hygienist and dentist were out sick, and they couldn't find another appointment before the insurance drop date. So I waited 4 months for nothing only to have to wait another 6 months until another dental office could schedule an appointment with me. They should have informed me that they weren't going to accept my insurance anymore. If I had not called in advance, I would have gone to my appointment without accepted insurance. In the end it was a significant waste of time. They really screwed me over.

Best Dentist & Office Ever!! This place is a breath of fresh air compared to the numerous horrible…read moredentists I've dealt with over the years. I can not say enough great things about my experience here! My typical dental visit (other places) can only be described as a nightmare. I usually feel horrible anxiety before, during, and after an appt. My last dentist (ConnextCare Dental of Fulton) actually ripped the napkin off of my neck and yelled "Go Somewhere Else Then" when I spoke up and said I wanted to try and save my tooth (not pull it). Unfortunately, this was during COVID, I couldn't get in anywhere else. After a few minutes of me calming her down, she agreed to fill the tooth instead of pulling it. That filling lasted about 6 months before falling out. I knew I wasn't going back so I researched my options, with my insurance. That's when I discovered Oswego Dental Health Associates (formerly Fulton Dental Health) was now accepting my insurance. I made an appointment (still COVID) and was in the chair 2 weeks later. The dentist was amazingly kind and gentle. He even told me there was still an option to save my tooth (almost a year after the last place said it was impossible!) I have incredibly sensitive teeth and am usually in agony during dental work (or even the water spraying my teeth). Oswego Dental Health Associates went out of their way to make sure I was comfortable and pain-free. They even complimented me on being a good patient! The entire staff was incredibly friendly and nice. Seriously! I wouldn't believe it if I hadn't seen it for myself. Surprisingly, I was calm and anxiety-free during my first visit. I truly felt like I'd been going there forever. As if that isn't enough, to switch dentists now, this place actually worked with me by scheduling my treatments to make the most of my insurance coverage. Seriously, make an appointment today! Before they are full (as always happens with any dentist that isn't a nightmare). If you have kids, this would probably be an awesome place for them. I usually end up feeling like a big baby in most dentist chairs, but these guys boosted my confidence. I left the place looking forward to going back and finishing the things I needed to be done.

An amazing dentistry practice reminiscent of all that can be right with small town medical care…read more The staff are warm and conscientious, and work to anticipate the needs of anyone who comes in. They have taken great care of myself and my children, including an adult with disabilities who had his first cavity repair done in the office, and left all smiles. The wait list for appointments may be 6 months out, but if you're lucky enough to become a patient here, your patience will be rewarded with a priceless experience.

I have always liked the service here, and the convenience and ability to go in later. But I had to…read morego in to meet a new hygenist? who didn't even have time to see me. Got a check up, told to come back for a cleaning. I couldn't even get an appointment since last summer due to them not having a hygenist. When I made the cleaning appointment, i was told i. had to PAY IN ADVANCE to secure my spot. What on earth is that? I have been going there for years and not missing appointments, always pay full. In fact, they OFTEN call me to cancel appointments, or move the time. I do not like the idea of paying for a service well ahead of time, especially for a place with such a fluctuating staff. I don't want to look elsewhere, but I am thinking about it solely due to this new policy. UPDATE: One day after I wrote this, i was supposed to have my cleaning that i was forced to pre-pay for, and THEY CANCELLED IT! I am beginning to smell a scam....

Last year they cancelled appointments on me twice because their hygienists quit. After the second…read moretime I just went to another Aspen location that was convenient. So today I called Oswego and tried to make an appointment for my next routine 6-month checkup & cleaning and I was told that they have new hygienist and she needs to see me first for a checkup and then schedule another appointment for a cleaning. Ridiculous! Two appointments? I had been going here for several years, but no more. Don't know what's going on with this location but I suggest you stay away!

Staff was very friendly and welcoming! I went in for wisdom teeth extraction and not only was the…read moreprocedure very quick, I've had an amazing recovery.

Extremely poor level of concern or care for patient's in dental emergency or severe dental pain. Do…read morenot even provide proper medical professionals to speak with when having a medical issue or severe dental pain. I only was allowed to speak with a receptionist and office manager. Requested to speak with an actual doctor and was told no, they had already left for the day. It was 2:30 pm on a Thursday. They offer no after hour emergency care, and offer no pain medications other than Tylenol 500mg. Complete joke when in extreme pain.

They are wonderfully kind and professional. Also, they don't try to do useless procedures that cost…read morea fortune like some dentists do. I highly recommend them even though I can no longer use them due to changes in my insurance. Sigh.

My son had his first visit and the staff were beyond kid-centered. They had toys, modled what each…read moretool was going to do, showed him the sounds everything made and made his experience very positive. I had a very negative experience as a kid so this was top priority to me. The staff is beyond professional and the Dr's are brilliant and family-centered. Go here. Zero hesitation.

This dental practice has to be one of - if not the very best in Central New York. The office goes…read moreabove and beyond to be sure you are getting the services you need as well being kind and understanding while doing so! Truly a wonderful group of people and I am thankful to be a patient here!

The BEST dentist! I was referred to Dr. Bunker as I have problems with breaking my teeth,…read moreespecially now that I am in my late 50's. I must admit, I live out of town, about an hour and a half away. I was ready to give up hope on restoring any of my teeth. Dr. Bunker saved many of the teeth that I thought I was going to lose. The technology he uses, to make bridges and crowns right there in his office, is amazing! He certainly went out of his way by juggling his appointments to accommodate my needs and trying to lessen my road trips. The office staff is amazing! I did not have to wait upon check-in and I did not have to wait in the chair which means that he values my time and his too. He does exceptional dental work as I am so pleased with my bridge! I highly recommend Dr. Thomas Bunker!