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    Otis General Store

    4.4 (12 reviews)
    InexpensiveConvenience Stores
    Open 5:30 am - 8:00 pm

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    2 years ago

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    5 years ago

    Helpful 2
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    6 years ago

    Helpful 2
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    3 years ago

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    3 years ago

    Pizza is great 7.1. Great people work there and yes, it's a general store in Maine so they aren't going to have everything.

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    5 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    11 years ago

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    17 years ago

    Helpful 1
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    8 years ago

    Good pizza, good sandwiches, good prices. Best place to get. Bite to eat or some essentials without heading all the way into Ellsworth.

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    Review Highlights - Otis General Store

    Located a ten minutes away from our camp, a neighbour insisted we would have the best breakfast in the world at Otis.

    Mentioned in 2 reviews

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    Otter Creek Market - Lobster

    Otter Creek Market

    4.0(23 reviews)
    27.0 mi

    Fantastic customer service, and one of the nicest store owners I've had the pleasure of meeting…read more Good array of camping supplies, and a nice selection of cold beer, including locally made blueberry ale. Normally I'm far too lazy to write a review, but we had such a good experience at this store that I thought I really should. We had a somewhat unfortunate time trying to start a fire in the blackwoods campground after buying wood and a starter log from here. We went back to ask for advice, and he was as confused as we were about why the logs wouldn't stay lit. He gave us another bundle of wood, some of his own kindling, and lighter fluid for free. In the end, it turns out that the supplier of the logs had left them out in the rain, and while they were dry on the outside, internal moisture kept them from burning correctly. We didn't get a fire to stay lit that night, but the store owner refunded our money without us asking, saying he hoped we would be back. We certainly will be if we're on Mount Desert Island again.

    This was one of the most disturbing customer service experiences I've ever had…read more I stopped by this deli to buy some muffins. After picking one up, the owner suddenly snatched it out of my hand and immediately began yelling at me. I was completely caught off guard. I calmly asked what I had done wrong and said there was no reason to yell at me. Rather than explaining the situation, she continued shouting, became increasingly aggressive, and repeatedly ordered me to leave the store. At no point was I given a clear explanation for what had happened. My husband, who had been waiting in the car, saw me return upset and empty-handed. He went inside hoping to calmly resolve the misunderstanding, but he was also told to leave without any meaningful explanation. Despite his efforts to de-escalate the situation and speak respectfully, the owner continued yelling and refused to have a conversation. So we left. Later, we mentioned the incident to our Airbnb host, who told us he remembered similar confrontations involving this business with some of his past renters. After reading Yelp and other reviews, we also found accounts from other customers describing comparable experiences, including some who felt they were treated differently because they were non-white. Any opportunities or excuses she can find to harass, she will. I can't speak to the owner's motivations or intentions, but seeing similar accounts from others was deeply troubling. No customer should be yelled at, humiliated, or threatened for any reasons. Everyone deserves to be treated with basic courtesy and respect. We intend to report this incident through the appropriate channels so it can be properly reviewed. I also hope the business preserves any available security camera footage, as it may help provide an objective record of what occurred. Based on my experience, I cannot recommend this establishment.

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    Otter Creek Market - Lobster

    Lobster

    Otter Creek Market - Everything we ordered was absolutely delicious.

    Everything we ordered was absolutely delicious.

    Otter Creek Market - Lobster roll comes with chips and pickles. I added cole slaw.

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    Lobster roll comes with chips and pickles. I added cole slaw.

    Freshies

    Freshies

    4.5(2 reviews)
    21.6 mi

    If you told me I was going to love a gas station this much, I'd tell you you're crazy. Freshies is…read moreunlike any other gas station- it had a full service sub and pizza shop. I got a caprese pizza, with fresh basil and balsamic glaze on top. The dough was hand stretched and created, and made to order. The wait was a little long, and the staff moved a touch slow- but I considered this the pace of the state, and as an out-of-towner, I just waited patiently and explore the rest of the offerings. They had a FULL liquor store inside this gas station. As a NYer, this was insane to see- they had scotch, vodka, etc- everything you could want! There was a nice coffee station, milkshake machine, etc. It was so good, we went here again a second day to get sandwiches for the road. They also had a good supply of Humpty Dumpty chips in a flavor called AAll-Dressed. These were life changing. I bought ALL of the bags they had (only 4 left) and ate one on the drive home, and another that evening at the next hotel. This place is clean, accommodating, has a lot to offer, so if you are going to picnic at Acadia or just want to stock your campsite- this is a great place for everything, and to get some fresh-made and affordable food.

    They just finished remodeling from top to bottom everything is new. I didn't try the prepared food…read morebut the selection is extensive it was clean and the employees were very helpful. It has a very large liquor and beer selection. It has every soda you could want Bottom line: it's a well stocked convenience store and your only choice for several miles in each direction.

    Otis General Store - convenience - Updated July 2026

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