Be cautious with this place. Everyone is very friendly and accommodating but: Placed my mother…read morehere and was approved by their director of nursing Stephanie and their administration. After 2 months and all her money gone, she was immediately discharged due to confusion. She was sent to OSF St Elizabeth hospital via ambulance and told not to bring her back. Since nothing was physically wrong w her, she was dumped on the hospital case mgr to find an alternative place to discharge to. This all took place 2 days before Xmas. Instead of informing family to help w mothers confusion they just dumped her back into the system. Shame on you elderly ppl have rights too

I have been very pleased at the high level of professional and personal care my parents have been…read morereceiving for the past 2 years. They moved in during the Covid-19 in 2020, and many stringent rules in place for everyone's safety. Testing & vaccinations were timely & prompt. Since then activities have slowly increased , but what has always stayed constant is the genuinely caring & compassionate staff. The special touches to celebrate holidays, birthdays & anniversaries is heartwarming. Communication is excellent when you have questions or need information. They encourage residents to stay active. Food is healthy with good choices for every meal. My parents are content and well taken care of. I am confident they are receiving the best of care!

Great experience. Easy to get a hold of and I like that the place is family owned. Havent had any…read moreissues with the caregivers. They do have a waitinglist but its worth it.

Wow! I Just got done with my first experience here and I could not have been treated with more…read morekindness. As soon as I walked in I was greeted by Dr Mallory, and Dr Michael and her both took the time to work with me and answer all my questions. I received an adjustment, and got an x-ray of my spine so we could track my progress. I could not have been more pleased with the outstanding service I received and I cannot wait to go back!

Very good care, knowledgeable staff, helpful administration and good food. You can be flexible with…read moremost services offered. Therefore, you can very much customize your life here. I would recommend living here to anyone looking for supportive/assistive living.

We moved Dad in after Covid precautions were relaxed a bit. We found that minimal help was given…read morewith ADLs like dressing, bathing, light housekeeping and medicine reminders. "They're supposed to be independent," we were told when Dad asked for help making his bed. RN works 40 hr wk, is not there nights/weekends, she does hands on care like bandages, aides not allowed. When touring and signing contract, family was told all staff are in-house employees but aides are mostly outside agency so rotating strangers were providing care who didn't build any bonds with our Dad. Some were caring and wonderful, some were not. (None were abusive.) "Good" activities like going out for lunch or dinner or anywhere are RARE. On Medicaid? $30 left after cable/phone, you can't go unless family pays. So it's mostly the rich kids clique that gets to go places. A HUGE positive is Medicaid residents still get/keep their private rooms, not forced to share a room, and receive exact services and care as the cash payers. Cash pay starts at $5K+/mo for a studio. Our big problem and why we moved Dad out recently- LACK OF PROMISED CARE/ACTIVITIES. We were treated like complainers by apathetic Administrator when we pointed out specific items in Dad's contract not being done. No idea if our issues were ever discussed with nursing director or activity manager but they were never corrected. Dad didn't get twice/week shower, aides spent under 10 mins/day interacting with him, some complained LOUDLY if he'd buzz for a little help standing up from toilet. To their credit, we thought staffing was bare minimum and know CNA turnover is high. Maybe treat them better and pay them more to retain staff? Care was rushed. Calendar activities are a joke, shows many daily options but most are lame worksheets left on door to be done alone. Contract states care and activity plan SPECIFIC to Dad's needs would be written up and followed, which never happened. We were promised (and paying for) stimulating activities and a social life for Dad. He could sit home alone and do nothing for free. He's just a little slow getting around but wanted friends and things to do! Activity woman snippy and defensive when asked about activity plan, would also evade us when we visited. Food is average institutional food, nothing special. The rooms and bathrooms are large and the outside grounds are very nice. We are still waiting on partial month refund almost 3 months after moving Dad out so some issues with the office which they say corporate does the refunds. Heritage Woods of Yorkville is far from terrible but did not come close to meeting our expectations to keep Dad busy and engaged.

So glad I somehow landed on Dr Flaherty while searching. A…read moreDr that actually knows what they are doing and takes time with you. Becoming such a rare thing for a Dr to spend time on you and not just rush you in and out like most do now. Great experience here highly recommended.

Just got up here for the summer. My sciatica is all out. They got me in right away and the healing…read morehas begun. Great attitude by all the staff.

The BEST! Dr. Hawkins and his entire team are amazing. They truly care about their patients and I…read morehad an exceptional experience. My legs look and FEEL so much better! I highly recommend them. They know what they're doing and I TRUST them. Definitely a customer for life.

Fox Valley Vein Centers is a fantastic place to go if you are having issues with your legs with…read morevaricose and spider veins. Dr. Hawkins took the time to explain what he would be doing to my legs and what to except after each procedure along with answering all my questions and concerns. He has an awesome personality and an excellent bedside manner. All the staff especially Terri and Erica will make you feel very comfortable and are very easy to talk to. We had lots of laughs together. I absolutely loved it here, I would highly recommend them, you'll love the way your legs will look and feel. Thanks Dr. Hawkins, Terri and Erica!

My experience at Acculabs was great. It is centrally located, parking within steps of their door,…read moreclean professional setting. If you go to their website they list tests and, in many cases, prices. They accept Medicare and my supplemental insurance. You can make an appointment or walk -in. Staff is responsive, experienced, and extremely pleasant and helpful. Communicate effectively with your physicians. so convenient given hospital situation in the area right now.

I went in for my first appointment and he took his time. Asked me questions and listened to me…read more Read that again lol He Listened to me. Got me feeling better offered me additional supplement info in the future if I was interested with no pressure. No sales pitch. I highly recommend.

Dr. Gretencord helped alleviate my neck pain and brought my right foot into much better alignment…read morein just one session. I found his treatments very gentle, yet extremely effective. I appreciate his friendly yet professional demeanor. I feel he isn't looking to run up the bill on me by ordering unneeded treatments, or scheduling treatments at a frequency that would benefit himself financially, but would be beyond what would assist me. So far, so great. :)