I'll start with Acadia Care corporation. They spend a lot of money on what the residents don't need and not what residents need or want. For example, the pavement is very uneven outside. My mom had to have help. just wheeling around outside for fear of tipping over. Now to in house administration. They have had a lot of turnovers lately. Never a good sign. Communication is bad as far as call backs. It's was so frustrating. Especially the nursing director. He doesn't act concerned over important issues. So many workers quit recently. There were outside agencies that came, but it's wasn't the same. read more

We've had such a positive experience with Arcadia Care in Morris. The Staff was incredibly friendly and so wonderful to my family - Jackie, in particular, has been an incredible help through this transition. She is knowledgeable, compassionate, and goes above and beyond to make sure our questions are answered and our loved one feels supported. Her guidance and genuine care truly made a difference during a difficult time. Thank you, Jackie, and the entire Arcadia team for all that you do! read more

I would give them a great review and I think my dad would agree. Although he didn't like it, they make the residents get out of bed and congregate around the nurses station 2 times a day. They have activities for them to engage in and they were always willing to help me with my dad. The place isn't fancy however it doesn't need to be. It didn't smell of nursing home and it gave a rather welcoming atmosphere. I only gave it a 4 because there was 1 staff who wasn't too concerned when my dad was having issues at the end. Otherwise, nurses, CNA's, receptionists, cooks, Admins. THEY CARE at Arcadia Care in Morris!! The admin gentlemen even took the time to MEET my dad prior to his admission - you don't see that often! The nursing and CNA staff - treat you like family! Thank you !! Kim Schieberl- Fisher daughter of (Mr Glen ) Schieberl read more

At first, Glace Arcadia Care of Morris is not bad. My mother was brought there after being released from the hospital after having a bad fall. I visited often. The staff was rude, cold, and sarcastic . They would completely ignore me when I went to the desk. I mean, not even look at me. They made sure we knew we were not welcome. The staff made sure that you felt unwelcome. No conversation, no eye contact, just expressionless and cold faces. Unfortunately, my poor mother had to stay there until there was an opening at a facility that was superior to Arcadia in Morris. Each day, we seen a decline in her health . On one of the last vists I made, I found her alone slumped over in a wheelchair in the activity room down the hall from the nurses station. She whispered that she was cold. There were five staff members standing in the nurses' station shooting the breeze. I asked them nicely to put her in her bed. They just looked at me as if to say, "Who do you think you are?" She was evaluated when she was admitted to Arcadia, and I was told I told she was she had months before the final stages of life. Two weeks at Arcadia, and she was on her death bed. At the new facility, she was examined upon arrival. The RN found a deep issue wound on her foot that was not being treated. My mothers hygiene was terrible, her mouth was full of food that they put in mouth that just pooled there. The worst and most serious neglect was a food obstruction in her esophagus. When the RN was able to remove it, my mother took a deep breath and perked up.I was told that it had most likely been the cause for the quick decline of her health. Once she was moved to another faculty treated medically , cleaned up, and wound treated, she looked so comfortable and calm .She only lived two days. If Arcadia is your only option, please check on your loved ones often. You are their advocate. Don't assume they are being well cared for. Final comment there are some very professional and caring staff. Unfortunately, the bad ones take away from their kindness. . read more

Regency took the best care of my dad in his time of need! I would highly recommend Regency Care (recently purchased and renamed Arcadia Care) for any of your loved ones! They have an amazing, caring staff who do anything to keep your loved ones comfortable! read more