We went to the home show April 2016.
Set up an appointment for Kristopher (salesman) to come to our house for a quote on awnings. At the show we got a coupon to save 20% off our purchase and an extra $100 because we set up an schedule for the free home estimate. When speaking to the lady at the show About pricing, she told us, the salesman will be able to get us an exact quote once the get the measurements. So Kristopher shows up at our house on 4/22/16
Gave us a quote for $871.00 that included all discounts, tax and installation. We agreed, drew a binding proposal contract, he signed it, we signed it. We gave about half for the deposit. So he took the old awnings with him. Said we would get our new awnings in about 3 weeks. The 3 weeks was almost here. On May 9,2016 we come home to a message on our answering machine, from Kristopher sating that he has mis quoted us. They can't do it for the AGREED QUOTE but for around $2000.00. Tried calling for a couple of days, couldn't leave Kristopher a message as his mail box was full on his phone. Had to call the main office and leave a message in the general mailbox. Did speak to one girl in the office who also didn't feel that it was right what was going on, she said she would deliver a mess to Kristopher for us. Finally on Wednesday when I got to speak to Kristopher, he had said that it was brought to his attention that he misquoted us. He also said that in speaking to the owner, they would loos money. So he offered to do it for $1200.00 (still way above the binding quote) so
he said that there was no way they could honor their contract. I told him there was no way I was paying more than what we agreed apron. I asked him why did he wait so long to call me, he said he was busy.
So... Not only did this business not honor their contract or their word to us , but flat out told me they would not do the job at the quoted price. So he returned our old awnings. I would Never ever recommend this company to anyone. Everything I have experienced has been awful.
Stay away from this company. Don't want to see anyone go through what I did. read more