Total Wine has a great selection of items. They carry just about anything you could want…read more They generally have impressive tastings that are really educational if you get the right employee doing them. The pre-order and parking lot pick-up option is a great time saver. This is especially important, because this is the area where Total Wine struggles - there are never, ever enough people working the registers and the lines to check out almost always suck. If they could be a little more mindful of that up front, they'd be a five star store.

Total Wine, we're friends again! Please see my initial…read morereview below. 1-4 positive remarks. No negatives. Of course we went to Total Wine for another wine tasting. Why??? because, well... I love wine and want my husband to love it too! After my last review, I emailed Total Wine as requested by their Yelp page which you'll see. They even called me back, but I missed the call. The voicemail was nice. Let's be honest though,I wasn't about to call them back. They heard my concerns. No need for me repeat said concerns. I mean if they were offering a free class or gift card this would have been me "Yes, I'm returning a call..." LOL! Friends, y'all get it! This time around, my experience was amazing! 1. Stone was knowledgeable and answered several questions. 2. Were there watermarks on the glasses? NOPE! 3. The pours were more sanitary too! Brenden hovered above the glass (no more accidental contact!). 4. The class wasn't overly packed! Likely because it was a weekday. Either way, I'll take it! I know they'll still pack the classes because...let's keep it a buck they're a business. I'll lean towards weekday classes or come as a party of four. I love when companies actually listen and make changes. That type of action Makes me feel all smiley and stuff! Wait, friends....maybe that's just the wine. Total Wine, we'll be back for more sniffs, swirls, sips, and knowledgeable instructorsp! Thank you!!

What A great liquor store. We stopped in because of the great graphics on the outside of the…read morebuilding and that was only glimpse on what is a unique store. Martha's Vineyard is more then it's name implies, yes it has a big wine selection, but it also has the biggest beer cooler that we have ever seen and stocked with so many different beers from everywhere, they even had my favorite Sprecher Octoberfest (which I'm enjoying as I am typing). My husband is sipping his Rehorst Gin on the rocks that treated himself to. I love this place- Great Selection, Great Prices and Great Employees

From the owner: Specializing in: - Liquor Stores…read more- Wine

Cindy M. is not telling the truth. I was not yelling and swearing at the staff. I was upset,…read moreupset because Otto's staff and weekend manager refused to do anything to resolve their mistake. I had a party planned and I was told I could wait a week or pay more for different beer.... I made my reservation 2 weeks prior and confirmed the reservation a week prior. The staff at the store would not do anything to resolve the situation without management approval. When they finally got a manager on the phone, 15 minutes later, he NEVER apologized, or offered to resolve the situation.... he only said I could wait a week or pay more. That is not a resolution, Otto's does not care about their customers. Oh and by the way; my calls and emails were never answered. I never spoke with Cindy M, and even though I was promised a return phone call.... it has been two weeks. Otto's does not care about its customers.... shop somewhere else.

It's a cute little store, not near the inventory or space of their sister stores. But, I sure do…read morelike the convenience to the Northshore area. Otto's Bayside is the best game in town for this neck of the woods when it comes to price & selection. Both Sendiks & Pick & Save offer liquor sales just a few blocks away, but at a premium price. In fact, Otto's regular prices beat the grocers sale prices. The staff is both accommodating & knowledgeable. If they don't have it, they will order it in or find it at one of their bigger stores. Great customer service. Funny story: I wanted to bring back a nice bottle of Don Julio 1942 tequila from my last trip to Puerto Vallarta, Mexico. The liquor stores & airport all wanted $120 bucks for the bottle. The price didn't seem like much of a deal regardless of shopping near the source. So, I came home without! I stopped into Otto's upon my return, the same bottle was $98 bucks. What a deal! Thank you Otto's!! The trip to Mexico was still worth it!

Friendly and helpful staff. Small liquor store but had some good finds at decent prices. I will be…read morereturning to this hidden little gem.

From the owner: We sell wide variety or liquor, wine and beer. The staff is knowledgeable about different products…read morewe offer. The prices are competitive. We also sell tobacco products and snacks. ATM is available for your convenience as well.

We had a good stop here. We were interested in a Leinenkugels promotion for State Fair tickets and…read morethey had a great selection of beers at good prices. The checkout in liquor was quick and convenient. They also had a tasting in the liquor dept of a Tito's spritz that was pretty good. Then, we had to grab a few other things in the store so walked through pretty quickly with a targeted attack. It's easy to get distracted here as they just pack so much in to every aisle. Their prices are pretty comparable to other grocery stores but they do have some good sales. The vibe is a little chaotic, similar to a Costco sometimes. That being said, they have a phenomenal selection of cheese with local and commercial offerings. We would come back but perhaps during off hours so as to not have to navigate a chaotic parking lot.

Update, June 16, 2026:…read more Some of us have good reason to use self-check, especially with many items. The clerks at the other lanes, being in a hurry of course, must just toss everything willy-nilly into a bag (and they'd do exactly the same, even if using the boxes (yes, reusable BOXES) that I bring, and my reusable double paper bags with handles. I pack my stuff a certain way for the ride back home -- so, thanks but no thanks to foregoing the self-check. But yeah, Stan D., nearly always a technical problem at the POS checkout. For both of our last two visits, 2 of 3 self-checks OUT OF ORDER . . . with no one, the entire time, coming around to make any effort, of any kind, to get them up and running. As a bonus -- During my LONG time spend in what should be a fast process (with food thawing the entire time), there's the same ongoing and repeated problem in the lane that WAS "working": frequent yawps of "Please place item on the belt", after it had, of course, already been scanned correctly and, um, DUH, correctly placed onto the belt. Retrieve it from the big pile of done stuff, bring it back, put it onto the belt (AGAIN), swear, hold mock pistol against your temple, pull the mock trigger. The latest 20-minute odyssey, behind just ONE other person, took that long precisely for that reason. (Without those asinine and infuriating glitches, my scanning and paying would be among the fastest in history.) This sh*t no longer feels like a reasonable price to pay, in exchange for what is still, in my view, an excellent selection and good prices (compared to the joke known as Pick 'n Save, and the lovely but costly Sendik's).

MillerLite is co promoting $4.00 off with a purchase of a case of Miller and Johnsonville bratwurst…read morefamily pack. Sadly each customer who wants this promotion must exit the beer side of the store and go into the store and pick up your brats walk casually out the door to the liquor store to complete this transaction. On the same day the Budweiser vendor left a bunch of coupons all over the chip section for $4.00 off any bag of chips with a purchase of a case of Budweiser. Another fail so I pulled off 25 coupons that have expired 10 days ago. You're welcome....Brainless. Will it change I doubt it do they care. I doubt it. Why it's not my job. Food 3 Ambiance 3 Service 0 very misleading and complicated shopping experience Location 3 Value 2 expect to waste more of your time waiting than shopping. 9/2016

Came here for a few items with family. Some of the shelves were cluttered with food and groceries…read morewhile others in the refrigerated and deli section were quite bare. The lines were long and slow and customer service needs to do better with getting its customers out.

Look. I have been here a few times. And I know not everyone has a great day. But I spend $100…read moreevery time and everyone there besides the main guy who we love, seems so miserable and that they wish we weren't there, every time. It's just bad. I was there tonight before a fund raiser. And am just fine now.

Typically love Scout and have visited both for the store and drinks. Unfortunately, on Tuesday, we…read morehad such a disappointing experience I felt compelled to note it. We arrived right around 7:20pm and were alerted on arrival by the single employee that kitchen was closed (despite the business hours being open until 9pm). Oh well, not a huge deal even though we wanted food we decided to stick around for the great wine. So we decided to just get a tasting flight. Once the employee decided to get off of their phone (to which they immediately returned for the rest of the evening) we placed our order. We would've loved even some minimal engagement on our selections for the flight or acknowledgment of our choices or presence period. As someone who was worked on the service industry for many years I would've forgiven this behavior at 8:45pm but we would've been better off just enjoying wine at home given it felt like the establishment was closed from the second we walked in. The wine was great but we should've just bought a bottle and picked up food elsewhere.