We purchased a pool from Dolphin pool here in West Monroe and a year or so later we started getting…read morewhat appeared to be blisters on the side and bottom of the pool. They have progressively gotten worse with time. I have had them out to look at it over the last 3 years with promises of fixing this issue, but until the last few weeks I've been told that they apparently will not fix it. If you can't stand behind your product you should not carry this product or be in business, so buyer beware for Dolphin Pool in West Monroe!!!!!!

Third time contracted to fix the same problem thru pentair warranty. Each time it takes a month…read morejust to get a tech out. Each time I'm calling pentair every week for weeks. Unfortunately they are the only people pentair uses in our area for warranty work. Easily one of the worst customer service experiences I've ever known. Repeatedly. For 9 months they cannot fix a simple problem. Who knows how much they charge pentair every time they "fix" it.

I have been a customer of this store for years. I purchased a Jacuuzi pool pump about 3 years ago…read more I was told as long as I had a professional install it, that I would have a 5 year warranty. My pump has stopped working and now Leslie's will NOT stand behind their warranty. I called store #896 and was told that Leslie's no longer will honor my warranty and that I had to call the manufacturer. Well Leslie's is the manufacturer and I keep getting the run around all week, while my pool is turning green. I've talked to everyone I can, and no one has helped. Leslie's should honor their warranties that are given to customers. Everyone just keeps passing me off to someone else. They said I am out of the area for them to send a mechanic to my house. This has been a horrible experience and it's like I can't beg anyone to help me.

Awesome staff, fabulous, convenient hours and great prices! Staff will take the time and explain…read moreeverything about the chemical test and it's results and the recommendations provided by the system they use!

Not pleased at all with the customer service, or how the employees talked to my mother. They are…read morepassive aggressive with their statements and their attitudes are ugly. We will definitely be taking our business elsewhere after dealing with this behavior 3-4 visits absolutely unacceptable and ridiculous.

From the owner: Shop the West Monroe Pinch A Penny for the best selection of pool supplies including liquid…read morechlorine, tablets, pumps, filters and more. Locally owned and operated by Aaron & Elizabeth Phillips, we're your neighborhood pool store providing expert advice plus everything you need to care for your pool, patio or spa.

Custom Pool Repair LLC 318-376-9457 We do jobs large too small. We do them all. we specialize in…read morefiberglass repairs and concrete decks ground pools resurfacing and remodeling fiberglass and concrete. Swimming poo

I have used Azure's services since 2019 when I had my pool installed, staff has always been…read morefantastic. Azure put in a new liner this spring, did a great job. I wouldn't use anyone else. They have been very patient with me, teaching me do my own weekly maintenance. Not overpriced, do not try to "sell" me on anything I do not need. Love this business!

My pool is a wreck!!! Purchased a new liner 3 years ago.After $3800 I got poor measurements, liner…read moredoesn't fit, pool is leaking, water under liner, called poor to no response. Don't even bother using.