We've been taking our Golden Retriever to VIP Pet Resorts regularly for more than the past two…read moreyears. Throughout this entire time we've been delighted with the care she's received there, whether it's been for a day of olaycare or days worth of boarding. Whether true or not they've always said our pup is their favorite customer. Our pup finds this her favorite place on the planet and cannot wait to go. We'd recommend VIP Pet Resort to anyone needing the services they provide.

So very happy with how our Hank was treated while my husband and I were out of town. We got daily…read morereport cards on how well he was doing along with photos. He was sooooo tired from all of the playing during his three night stay! We would definitely recommend boarding here!

Fabulous staff. Jenny knows our dogs very well. Your dogs will tell you..they are very…read morecomfortable with all the staff

The staff is very friendly to both dogs and humans. But having to peek through the fence to…read morehopefully catch a glimpse of your dog is weird, but they don't have webcams, nor do they let you tour the place. No pictures on the website of their kennels nor the play yards. Be careful though... Kennel Cough is RAMPANT here. Despite a small sign out front, no one talks about it. My dog has been sick 2 times in 2 months, and none of the staff told me that he was coughing, even though he was coughing when I picked him up. Not the place for us.

We love Sparky! They have taken such good care of our dog Bailey for years and were there for the…read morepups during Helene.

The dogs are in separate kennels for most of the day. It is a prison with one hour in the yardread more

Kiera is the dog whisperer. She is teaching old dogs new tricks. Within the first week our dogs…read moreshow amazingly improved social skills. Kiera keeps us updated daily with their progress.

Happy Tails was recommended to us by a friend who takes his fur baby here. The staff is very…read morefriendly and caring! My boys love coming here and I feel safe leaving them when needed for daycare as well as overnight stays. Definitely the best place in Asheville!!

This place is the best!!…read more My dog Schpoozi goes to HTCC for doggy daycare. I went to HTCC because I recently moved from Asheville to Candler, and our previous daycare in Asheville is too out of the way. So many things to say, so I included a short version and a detailed version Cliff notes version of this review: 5/5 for facility 5/5 for staff 5/5 for policy 5/5 from my dog's response to his encounters there 5/5 from my encounters there And the detailed review: Staff are very friendly, seems happy when working, and communicative with each other. They are always a joy to see so early in the morning drop off. I was a bit nervous about the daycare interview because my dog is leash reactive and often need special attention when being introduced to new dog friends. Kim, their manager was very assuring, and his interview turned out great! I was able to do a thorough walk through of the place before bringing my dog in to see where he would spend his days. We received a report card from his interview day with a sweet picture of him. The report included details of his day and how he behaved. Something that took some getting use to when we transitioned is their attendance cap policy. You have to call ahead to see if there's room for your dog for the day- that wasn't a thing at our old place. A bit annoying/inconvenience at first because sometimes last minute things happen and I need him there and then, but then I starting liking the fact that they don't overfill the play areas! Sometimes when I went to pick up my dog from our old daycare, I wouldn't see my dog outside and it would be because the yards are too full and he ends up spending time inside (in the kitchen, one time?) and he would come home with energy and boredom. So now I do value the daycare size limitation they HTCC has in place. They post pictures and videos of dogs at play on their Instagram, and that is always a pick me up in the middle of my day. Their hours are convenient for someone that works full time. They are also open on weekends for daycare! Which is a nice upgrade from our last daycare. My dog with slight separation anxiety literally will forget about me the moment we step out of my car and he knows he's at his happy place. That's how much he loves this place! The cherry on top that made my day was when they surprised me with this amazing, hilarious, photoshopped picture of my dog (see attached photo)!! The picture itself is amazing, but it also shows wonderful staff engagement with the dogs there. They truly do care for the dogs, enjoy working with dogs, and it shows in so many ways! General laundry list of pros: - quick pick up/drop off (haven't had to wait for available staff to bring my dog back/out) - clean facility- my dog doesn't come home smelling like kennels/pet waste or industrial strength cleaning chemicals - facility location has perfect distance away from busy roads, so I know dogs aren't stressed by traffic noise or at great risk of danger if they escape (hasn't happened with mine) - knowledgeable staff/manager has 10 years of experience in working with dogs, and is certified in dog training - well equipped facility with good spacing in play areas - proper dog size/energy group placement - super star staff!!!

They started off as a wonderful Pet sitting/overnight stay for my Shih Tzu - however, going into…read moreday. 3 I encountered a disaster - It always takes just one rotten APPLE in a barrel to ruin the name of an establishment and in this case it was a worker by the name of Desiree - I found her to be extremely rude, unprofessional and irresponsible. I specifically noted that my Dog was NOT to have joint playtime. When I went to go visit her on Christmas day I found her outside early in the morning w chilly temperatures without her sweater which I left (She only weighs 9 pounds) with not one but two other dogs, one male who was on top of her - As I approach the office door This employee by the name of Desiree, - who hopefully will not be an employee much longer to keep the good name of this establishment - came out with an angry look saying "we are closed - You can't be here!!" This after I was told by the owner Jeremiah upon check-in two days prior that the hours would be 8-11 and 3-5 on Christmas Day to stop in and check on my Dog. My dog is only two years old and it's the first time that she is away. The only reason I boarded her is that we were staying at the nearby Biltmore which does not allow Dogs and they did mention this establishment along with two others. I chose this location. Primarily Because of Amy/Katy/Jeremiah However, with it being the holiday season looks like the most non tenure employees were left to tend the shop The place as a whole is a good location. However, this particular employee gives the entire place a bad name - she hopefully will be removed from the premises to restore. It's good name

I bought a plan for this business to keep my puppy for a certain number of days. I was told it was…read moretime to pay again before my days were even up. Thinking I just made a mistake I paid up again, keeping tabs on exactly when I brought my pup in. I was asked for MORE money before my time was up AGAIN. After attempting to discuss this with the owner, she basically called me a liar. What do you call the business owner who is a "Karen"???! I calmly paid again but eventually took my girl out and went with another care facility, with this facility owing me time. Since then, I have had another pup mom come to me with the same complaint. I know COVID has been hard on small businesses but cheating the customer is NOT the way to run a business. If you go on a plan and pay in advance, be prepared to be cheated.

I love this place and most important our dog is happy, super happy to go there…read more Liz and the staff are just amazing, caring, compassionate, and generous with their love for the fur babies. Juliet is a rescue from CA. She had separation anxiety: but not any more! When I drop her off, the wagging tail goes up and she doesn't look back: The place is well organized, it has ample space for the dogs to play! And beautifully kept. We are so grateful for what it has done for Juliet and for us

Just like family! I can't say enough good things about my experience with Mills River Dog Camp…read more They took such good care of my dog during our 2 week vacation. My dog was so relaxed and happy when we picked him up after the 2 weeks. The staff is very dedicated to each and every dog during their visit. I would highly recommend Mills River Dog Camp!

My husband and I came across All American Pet Resorts on our recent trip to Asheville. We wanted to…read morefind a spot for our baby girl to get some running and play time in with other pups and we were very excited to find this place nearby. The staff was extremely friendly and instantly took time meeting our dog and took her in for their evaluation to see what area of play she would do best in. Due to her low energy demeanor the staff felt that she could do well with both the large dogs and small ones as well. The interior and exterior looked very nice and welcoming. We arrived on the weekend and the location was not overly busy. We will definitely come back again given the great service!

We boarded our dog Meg here for 17 days. I was so nervous to leave her for so long, but when we…read morearrived at All American Pet Resorts Asheville, my worries were gone. The facility was extremely clean, the amenities for the boarders were great, and the staff was incredible. David, the owner, was there to check us in and you could tell how much he cared about what he was doing and the pride he had for his business. We already booked Meg's stay over the Christmas holiday!