Cat-friendly. 23lb female, built-for-warfare tabby cat. 14lb senior, male,…read morecould-care-less-except-when-the-vet-is-involved cat. Easy-to-schedule. Responsive to expert opinion questions (including clinical updates). Prescriptions and OTC available and/or easy to fill. Easy payment process. Great receptionist who called, as necessary for scheduling, follow-up, touch base. Customer for several years.

Compassionate, Knowledgeable, and One of a Kind Care : Thank You, Dr. McMillan and Pinnacle Animal…read moreHospital I truly cannot express my gratitude enough for Dr. McMillan and the entire team at Pinnacle Animal Hospital. When we moved to the area over 10 years ago, he immediately earned our trust by taking such tender, thoughtful care of our senior pets. When it came time to say goodbye to them, the compassion and empathy he and his staff showed us will stay with us forever. Last year, we experienced the heartbreaking loss of our 2 1/2 year old Doberman. Dr. McMillan once again went above and beyond, guiding us with care, taking time with us, and helping us through the grief. To this day, they still talk about him. That kind of connection and remembrance is something you cannot put a price on. Dr. McMillan is not just a vet. He is a caregiver who truly knows his patients and their humans. He remembers names, answers every question without rushing, calls personally with updates, and ensures we are always prepared, especially when traveling with our pets. For him, it is never about the money. It is about the life, comfort, and longevity of the animals he treats. There are plenty of veterinarians closer to where we live, but we gladly drive over 35 minutes each way to see Dr. McMillan. We simply would not trust our pets with anyone else. We are so thankful for him and his amazing team.

Amy is an amazing vet! She is the cat whisperer! She was so good with Rex and Jinx ! I love this…read moreplace ! The receptionist and Kenya are wonderful too! Thank you ladies

I wanted to give a big shoutout and thank you to this amazing vet! Today was my first time going to…read morethem and they made me feel so unbelievably welcomed. The front desk lady was so kind and patient. The nurses were so sweet and took their time with me and my puppy Bendy. Dr. Howland is a great doctor, he takes his time to allow your pet to get comfortable with his presence. He takes his time explaining everything he is doing and going to do next. Everyone there treated us very good! I recommend this vet for everyone The provide a very clean and professional environment! Thank you again

We have had nothing but great experiences with this veterinary practice. Our vet, Dr. Elgerd, even…read morecalls to check on Maggie Mae. I highly recommend this clinic. Martha Roberts

With each visit to Mills River Animal Clinic, we were met with friendly staff, compassionate care…read morefor our dog, and honest evaluations about her needs. Most recently, we had to put our beloved dog of 13 years down and once again were met with such kindness and compassion from Dr. Elgerd and her staff. Dr. Elgerd was gentle and informative and extended the space and time to let go of our dog. Today we received an amazingly kind handwritten note of sympathy from her. The care at MRAC is above and beyond and we highly recommend it. Pierron Family

I had a great experience with all the staff at Brevard Animal Hospital. I recently got a dog from…read moreBrother Wolf and he had a rough history- lived at the shelter for a LONG time, occasional behavioral issues, and frequent ear infections. I brought him in for his appointment and Dr. Thompson (and the other staff) made it a point to make it a positive first visit. He diagnosed my dog with allergies and already the meds he gave are working. I didn't realize the paw licking, boot scooting, and ear infections were all related. So far, my dog is definitely doing better. Sad to see the negative reviews- I've personally heard plenty of good things from friends who have also brought their dogs there.

We have been using Brevard Animal for years with my dogs. A couple years ago I had taken one of my…read moredogs in and they sent a transgender vet tech out to get my dog. I asked to have another vet tech to be sent out to get my dog, I was respectful and explained that I do not believe in that and they sent another vet tech out to take care of my dog. Yesterday my wife called because our dog has an ear infection, she was told to have our dog there before 10am, I arrived and waited a few minutes and they sent the same vet tech out again and I again was respectful and asked for another tech. A lady came out and told me they would no longer see my dogs, I asked to talk to a veterinarian, she refused to let me talk to a vet. I left the office and my wife called her and she told my wife the same thing and was very disrespectful to my wife and told her that they would not now or in the future accommodate us. I'm very disappointed that they will no longer be treating my dogs. My wife asked the office manager to have a veterinarian call us and the office manager said it would do no good to have a veterinarian call us, she said she's the manager and what she says goes, she finally said she would leave a note for a veterinarian to call but I've not received a call from anyone. It's a shame that they would rather my dog suffer than accomdate my beliefs.

My fur baby Kylo went in to see Dr. Tim & him & his staff went above and beyond for us & our dog. I…read morewill forever trust him with anything that needs to be taken care off. Best vet by far!

VET TEAM IS GREAT THIS MESSAGE IS ABOUT ONE OF THEIR RECEPTIONISTS AND MY EXPERIENCE TRYING TO GET…read moreMY ANIMALS HELP FOR THE FIRST TIME IN MY ADULT LIFE. only because of one of their receptionists is very rude, has an attitude and very short with replies when speaking to customers and callers who are looking for a vet ... honestly she kind of comes off arrogant and somewhat argumentative when you ask about things you'd ask about your pet....First experience was terrible on my end because I had this woman as my receptionist on the phone and I was very distraught over my cats getting tapeworms again after I thought I'd gotten rid of them I was scared for the health of my babies and this lady was just rude as can be when I was just wanting to know my rate and prices for how much I was going to have to pay to get my pets fixed and taken care of, she just made the whole situation, phone call whatever just terrible. I balled my eyes out after getting off the phone with her. Other than that the actual people who helped my babies were absolutely amazing and wonderful towards me and came with no rudeness whatsoever when I had questions to ask!.... so thank you to the vet team that works in the back for helping my pets get better! but no thank you to the receptionist Michelle, you made my day so much harder after getting off the phone with you and I see now you act the same way a month later because my roommate WHO NEVER SAYS ANYTHING!!! said you were so rude and that also you don't "sigh" to customers on the phone.