Cat-friendly. 23lb female, built-for-warfare tabby cat. 14lb senior, male,…read morecould-care-less-except-when-the-vet-is-involved cat. Easy-to-schedule. Responsive to expert opinion questions (including clinical updates). Prescriptions and OTC available and/or easy to fill. Easy payment process. Great receptionist who called, as necessary for scheduling, follow-up, touch base. Customer for several years.

Compassionate, Knowledgeable, and One of a Kind Care : Thank You, Dr. McMillan and Pinnacle Animal…read moreHospital I truly cannot express my gratitude enough for Dr. McMillan and the entire team at Pinnacle Animal Hospital. When we moved to the area over 10 years ago, he immediately earned our trust by taking such tender, thoughtful care of our senior pets. When it came time to say goodbye to them, the compassion and empathy he and his staff showed us will stay with us forever. Last year, we experienced the heartbreaking loss of our 2 1/2 year old Doberman. Dr. McMillan once again went above and beyond, guiding us with care, taking time with us, and helping us through the grief. To this day, they still talk about him. That kind of connection and remembrance is something you cannot put a price on. Dr. McMillan is not just a vet. He is a caregiver who truly knows his patients and their humans. He remembers names, answers every question without rushing, calls personally with updates, and ensures we are always prepared, especially when traveling with our pets. For him, it is never about the money. It is about the life, comfort, and longevity of the animals he treats. There are plenty of veterinarians closer to where we live, but we gladly drive over 35 minutes each way to see Dr. McMillan. We simply would not trust our pets with anyone else. We are so thankful for him and his amazing team.

This place was AMAZING. My dogs are my world. And I moved…read morehere recently so finding a new doctor was a big to do. The doctor was more thorough than any doctors (and I've been in excellent care and terminal before) I've ever seen or worked with. They went above and beyond for my dogs. From the front desk worker to the vet Techs to the vet. Top of the line. Ten stars. Two thumbs up. One dog is indifferent and one has fear going to appts of any kind. They made magic happen and he did great. They did share a lot of medical stuff. But thankfully they send you home with brochures to educate and read up without needing to make a decision. I'm in love with this office and so grateful for finding them. Oh and they are a fear free certified office!

The dr was great. Front staff. Extremely rude, "receptionist" will accuse you of getting rude, just…read morefor asking a question. Quit, if you get hurt by questions. Extremely rude staff, withholding medication that was already filled, extremely poor business. Do NOT, go here! You have been warned!

I can't say enough good things about Vista Falls Veterinary…read more I called the office and spoke with Jill, who was incredibly accommodating and was able to fit us in that same afternoon to see Dr. Dabiero. From the moment we walked through the door, we were greeted warmly by the front desk team. Everyone was friendly, welcoming, and made us feel comfortable right away. Our appointment began with Zuri, the veterinary assistant, who was kind, compassionate, and very knowledgeable. She took the time to listen to my concerns, answered my questions, and made both me and my dog feel at ease. Dr. Dabiero was exceptional. He was professional, thorough, and extremely knowledgeable. He took the time to explain everything clearly, never made me feel rushed, and developed a thoughtful treatment plan. It was evident that he genuinely cares about his patients and their families. The level of customer service and veterinary care at Vista Falls Veterinary is outstanding. Every member of the team went above and beyond to provide a positive experience. I left feeling confident that my dog was receiving excellent care, and I highly recommend Dr. Dabiero and the entire Vista Falls Veterinary team to anyone looking for compassionate, high-quality veterinary care.

We have had nothing but great experiences with this veterinary practice. Our vet, Dr. Elgerd, even…read morecalls to check on Maggie Mae. I highly recommend this clinic. Martha Roberts

will forever bring my fur babies here. dr.batson and dr.garland are the best, ALWAYS!read more

If I could give zero stars I would. I called to get an estimated cost of the appointment, so I…read morecould be prepared. Missy answered my call and was annoyed that I was asking this. She then talked over me while I was trying to explain the names of the vaccines needed to have them boarded. Incredibly rude and if they are so inconvenienced to answer my questions on the phone then I would hate to see how they are with my animals during the actual appointment. Never taking my animals here. I think people forget that a business relationship is established at the first point of contact...usually the phone. Not a great first impression and if phone skills are not that good, I don't believe the care would be either.

My fur baby Kylo went in to see Dr. Tim & him & his staff went above and beyond for us & our dog. I…read morewill forever trust him with anything that needs to be taken care off. Best vet by far!

VET TEAM IS GREAT THIS MESSAGE IS ABOUT ONE OF THEIR RECEPTIONISTS AND MY EXPERIENCE TRYING TO GET…read moreMY ANIMALS HELP FOR THE FIRST TIME IN MY ADULT LIFE. only because of one of their receptionists is very rude, has an attitude and very short with replies when speaking to customers and callers who are looking for a vet ... honestly she kind of comes off arrogant and somewhat argumentative when you ask about things you'd ask about your pet....First experience was terrible on my end because I had this woman as my receptionist on the phone and I was very distraught over my cats getting tapeworms again after I thought I'd gotten rid of them I was scared for the health of my babies and this lady was just rude as can be when I was just wanting to know my rate and prices for how much I was going to have to pay to get my pets fixed and taken care of, she just made the whole situation, phone call whatever just terrible. I balled my eyes out after getting off the phone with her. Other than that the actual people who helped my babies were absolutely amazing and wonderful towards me and came with no rudeness whatsoever when I had questions to ask!.... so thank you to the vet team that works in the back for helping my pets get better! but no thank you to the receptionist Michelle, you made my day so much harder after getting off the phone with you and I see now you act the same way a month later because my roommate WHO NEVER SAYS ANYTHING!!! said you were so rude and that also you don't "sigh" to customers on the phone.