This review is for the ER. The facilities are not like other ER's I've visited over the years. The…read morestaff were all kind but the facilities themselves leave a lot to be desired. The ER doesn't have individual rooms, it has a triage room with curtains separating the beds. I heard the health history, diagnosis, test results and everything else for every other patient in there. This set up has to be a HIPAA violation. Not mention when the person came around getting patients insurance and verifying info, SS numbers, phone numbers, addresses, all kinds of stuff were said out loud for everyone to hear. And the room which housed 5 beds was maybe 20x20. No privacy whatsoever. I won't go back.

I think I ran out of characters so just putting the end. My last straw was when he called because…read morehe was hungry and I told him breakfast should be delivered soon. He said oh that's probably on my table but I have no clothes. I called the nurses station so he wouldn't fall. Was greeted with I was just going to help him and had to come back to answer the phone. I tried to express difficulties with his eating that my cousin had noticed such as eating non edible items, using a straw as a fork and pouring milk I'm on his fries and he didn't want to listen. I hung up and dad called back immediately. I told him that the man in the room was there to help him. He agreed and sat his phone down. To which I heard the nurse hoer for someone to bring towels and wet washcloths. I assume because he was soiled and no telling how long he had been laying there. But... then they began talking about his cognitive ability to eat and agreed that they had never seen him have a problem. They said well if the family was around for more than an hour they would actually know how he is doing. My cousin had just been there for 36 hours. Anyway. Got him out of there asap and he is in ER headed to skilled nursing after walking for 10 straight hours and no sleep for 48 bc we were given 100 seroquil for evenings although they used haldol and other things to make their nights easier. Formal complaint is in motion. He spent 2 days in ICU that were the safest I felt for him. The ICU attending was wonderful Respiratory and other attending that I watched in action with his rapid responses that I was there for were amazing. One nurse documenting time of meds given had not set her watch back she said so all of the times were charted wrong. Dangerous in a med situation. I never knew what to believe when he was so mad at people and called them names or said they called him names. He's called me names at home. But if they knew these things why was a neurological referral and exam not completed? I see other reviews that they have no neurologist available. Idk. But I would avoid. It looks great with a small place and staff that have been around forever but the comments I've seen I can almost tell you who the people are and if there have been complaints followed up with the whole "please contact us" thing and the people still work there 4 years later there is a huge problem. Leg pic is swelling from a fall. Couldn't tell which one. This ER says lower portion of the replacement is loose but not sure if from fall or possible degeneration.

I use this clinic on a regular basis! The doctors are always friendly and extremely thorough. I…read morehave always had the best care and am feeling better in no time. I can always depend on this clinic!!

We have had nothing but very positive experiences with this location for minor healthcare needs…read morethat couldn't wait until our doctor's office or pediatrician was open or available to see us. Examples of reasons we've gone here are strep throat, ear infections, swimmers ear, and sinus infection. We were properly diagnosed, we were seen at the time we expected (not a long wait if we walked in, seen within 5 minutes of appt time if we made an appt prior to coming in), ans it was very convenient to be able to pick up our prescriptions right there. Definitely recommend! I have gone to another chain pharmacy that offers medical visits and have never received this level of care. (The other location even sent me home after missing a pneumonia diagnosis & telling me I just needed to "let the cold run it's course." The other pharmacy has also mixed up prescriptions that would've killed or harmed our unborn child. Thankfully, we caught it ourselves at home.

I have been to these Total Access Urgent Care Testing Centers all over town. If you watch their…read morewebsite throughout the day sometimes they have cancellations and you are lucky enough to get in. This is what happened here! I got a covid test, was negative, and was on my way in about 20 minutes. Everyone who works at these places is so nice.

Clean, fast, efficient! I made an appointment and was in the room moments after my arrival. I'd…read morealready recommended this facility to an out of town friend, who became ill while visiting. He thanked me and it was the best experience he'd ever had with an urgent care.

Great and friendly staff! Carl, the X-Ray technician greeted me upfront & was very nice when taking…read moremy vitals & performing X-rays. Doctor Laura was just as awesome & compassionate. She prescribed medications for my bronchitis and was very thorough about them, which no other doctor has been before. They both ensured I was comfortable and getting the care I needed. Will definitely come to this location again.

This convenient care is so convenient for us. Except when its not. Seems the hours are changing…read moreconstantly depending on season, location, current patients etc. the doctor we have had is amazing!

Love this walk in clinic! It's cheaper than an Urgent Care but you are seeing seasoned NP's like…read moreyou would at your doctor's office. They are so nice and caring and wonderful with my kiddos everytime we go. The hours are great and they open earlier than most places which is nice.

Great place. The friendliest staff! I have come here many times for non emergency reasons. This…read moretime for a tetanus shot. They are fast and caring. Highly recommend.

Visited this urgent care location for a potential fractured nose and sinus issues/congestion…read more Asked for an evaluation and possible xray. Was told they could not accommodate us and said a CT was necessary at the ER. This was after being sent here from the Crestwood location and we were told Kirkwood could see my daughter. The doctor gave conflicting information after speaking briefly to my daughter and we left completely clueless as to what we should do. An ER visit seemed silly but my daughter needed to be seen to rule out anything serious. Fortunately another urgent care got us in and daughter was diagnosed BY XRAY with a fractured nose and tested positive for the flu. It seemed SSM just wasn't that interested in treating my daughter although there were no other patients in the office. What a complete waste of time.

Thur, March 12 afternoon MD Experience. Went in for a visit…read moreafter having an accident. Dr started out the visit by saying " it's your fault for the accident, you're fine, before even checking me." Stated who's fault is it that you fell in cement" Wow, talk about Medical Gaslighting " seems like he had a chip on his should said he worked in farming equipment and had surgery so I should be strong and fine like him."Refused to do a through Exam, or X-rays, did not care about my well-being , did not take it seriously,... If you are a woman I suggest not going here if you want to receive equal care.

I just left Creve Coeur's urgent care on Olive and the whole staff was very very kind and made me…read morefeel so comfortable! Thanks everyone

This is the best hospital because of the people who are in it…read more If you ponder where the real doctors are if you ponder where the intelligent nurses are well you found the right place. If your sick and desire to be healed this is the right place. I have been in many hospitals but I as a elite yelp member can truly say to you this is a SAFE place. At first contact you will feel it. From security who checks your purse to the people who take your blood pressure. Everyone takes pride in what ever they do. Everyone acts is If your life matters. Everyone works in harmony to make sure your feeling better. I have been here many times it simply is my hospital of choice. Your loved ones and family will be safe here. Healing is here. Yelp, with the power YELP has invested with in me as a elite I now pronounce them a five star plus hospital.

I had what was, without question, the most frightening medical experience of my life at this…read morehospital. After my appendectomy, I was discharged despite having clear signs that I was not well enough to do so. My hgb dropped after surgery to a 7.7 AFTER a blood transfusion. My blood pressure which is normally high was at 111 (very low) for me. And the medical team believed those were safe signs for me to be discharged. 6 hours later my heart rate is at 120+ while at rest for many hours and my hgb dropped to 6.3 when I had to painfully return to the ER and wait 5-6 hours to be finally brought to the ICU. There I was given two more blood transfusions and doctors said they saw "a little blood in my abdomen that is totally normal after this type of surgery" I don't believe it was a small amount of blood for ALL of this to happen to me. Looking back, it is terrifying to think about what could have happened to me if I had waited longer to seek help. What was most upsetting was feeling dismissed when I was clearly experiencing symptoms that suggested something was wrong. As a patient, I trusted the medical team to recognize potential complications and keep me safe. The physical recovery has been difficult, but the emotional impact has been just as significant. I now have serious anxiety about seeking medical care because of this experience. I lost confidence in the hospital's judgment and in the way my health concerns were handled. I am sharing this review so that others can be aware of my experience and so the hospital can take a hard look at how postoperative patients are evaluated before discharge. No patient should leave feeling unheard or find themselves back in the hospital facing a potentially life-threatening complication shortly after being told they were well enough to go home. Unfortunately, because of what happened, I do not feel comfortable returning to this hospital in the future.