Had had a scan here, and it was fine. The staff (Jacky) was nice and it didn't take too long. The…read morebuilding had some water damage, but nothing too bad. I'd come back if necessary, but who genuinely enjoys this stuff?

Trying to get to their billing department is a nightmare. Then when you eventually get through the…read more7/8 depth line, the response is surly.

I made an appointment for 8:15 a.m. I received at least three reminders via email and text…read moremessage, stating I needed to be there at 7:45 am. Why? Why do I need to get there 30 minutes before my appointment. I do not enjoy sitting in a waiting room that long. People have lives and things to do. A 15 minute buffer should be enough. AND, to top it off, I wasn't called to the back for my procedure until 8:35 a.m. (20 minutes after my scheduled appointment time). AGAIN, why? Why should I get there 30 minutes before my appointment time, when your staff is NEVER on time. Get it together and stop disrespecting your clients. If I was 20 minutes late for my appointment, I'm sure it would be an inconvenience for your employees. Metro Imaging opens at 8 am. They could not have been backed up already for an 8:15 am appointment.

Great experience. Staff was friendly and quick. I went for both an X-ray and MRI. Highly recommend.read more

I had a scan done here because my hospital was booking out scans for some time in the future. It's…read morein a small medical building in a commercial area of Frontenac. Plenty of parking. This office is decorated in keeping with the aesthetics of the zip code. Staff were kind and I was in and out in no time. Later I had to pay like $6 or something for the CD of the images. I don't have to do that when I use my preferred hospital. So that's a downside of Rayus.

First off, this is a "stand-alone" radiology center. Although operated by Saint Lukes Hospital, it…read moreis NOT a hospital radiology center. When they bill the insurance companies, they bill this as a HOSPITAL RADIOLOGY CENTER - NOT a stand-alone center. This made a huge difference in how much my insurance pays as well as my individual co-pay. This in my opinion is fraud. I am appealing my claim and well as notifing Medicare etc.

I came across Professional Imagery and what a find! Pleasant, professional and caring staff! They…read morewent above and beyond and made the experience seamless and pleasant! I will never subject myself or anyone I love to the hospital MRI/ CAT scan nightmare ever again! Thank you PI for your great customer service and care!

Had a very good experience here at Pro Imaging. Although I was nervous, Brittany and the young lady…read morethat performed my CT scan were very patient and kind. Thank you Brittany!

Went to St Louis Imaging for routine scan. In and out on time. Pleasant personnel made it…read morepainless.

I was very pleased with the very quick service. I had to get an MRI, which I was very nervous…read moreabout. The staff were all very friendly and patient. I felt like they made a stressful situation very comfortable. I highly recommend their services.

I have been going to Metro since 2005 when diagnosed with breast cancer. They are considerate and…read morecaring.

This location is centrally located, with plenty of parking, even though the parking lot is small,…read moreit's attached to various businesses in a strip small also surrounded by corporate buildings. The staff is friendly and helpful, easy to schedule appointments and obtain times and dates tat work best for you. They definitely work with you if you have balance due after insurance pays or even you do not have insurance. They are always willing to offer a payment plan that works best for you. The office is quiet, neat and clean. One of the best parts is that you leave knowing your results without having to worry. Check-in in easy and hassle free, you ae able to pre-check-in on your phone or in-office using one of their tablets. I have not experienced long wait times, I'm seen within 10 minutes or less after checking in, in and out with ease.

great experience. nice people. would highly recommend. They were easy to reschedule with and made…read morethe process easy. Very nice to machine

Tried to get an MRI done there but they want to charge you up front what the insurance should pay…read moresaying they have a stack of bills not paid by people. My insurance company even called them with what my portion would be and I believe the owner told them I ha e to pay the insurance portion upfront. When I called back to say I was going to cancel the appointment because that is just crazy, the person that answered said the owner told her to cancel my appointment. I will never recommend this place. The lady on phone mentioned not profile me about my bills but the minute you say that, that's exactly what you're doing.

What a great experience. Being claustrophobic the idea of becoming a wine cork was not appealing…read more The wide bore MRI WAS GREAT!!!! Being 6'2 and 350 pounds MRI's have been very traumatic for me. But these machines took that away

Professional and friendly staff. They have an open MRI machine that is better than a regular MRI…read moremachine for those who are claustrophobic. The procedures went well. They tell you by microphone how many minutes each procedure will take. I highly recommend.

Was referred here by my PCP for a test. It is no longer named Metro Imaging, and is now taken over…read moreby Mercy. Staff were friendly and got me checked in right away. The woman that did my test was so friendly and compassionate. She talked me through the testing process and made sure I was comfortable. There is a small parking lot out front but plenty of parking nearby if the lot is full.

I was referred by my primary to Metro Imaging for an ultrasound. Scheduling an appointment was…read moreincredibly easy and when the whole checking-in and ultrasound process lasted 30 minutes. Everyone was incredibly kind and professional.

Would HIGHLY recommend you make an appointment online. I just walked in and it took almost 2 hours!…read moreThey are understaffed and there were lots of sickly people in the waiting room. Plus, they don't even have front desk staff, only AI-ran tablets. So, please make an appointment to skip the hassle. I think my tech's name was Clanise or something along those lines, and she was phenomenal. So patient and a great stick. It's not her fault they're so understaffed.

Awful experience! I…read morehad an appt at 9 and was 14 min late so I waited and then scheduled an appt at 10:50. Had a confirmation and everything but the computer system glitched and let me check in kind of but at 11:20 saw it still showed me standby. I explained and showed everything. Finally got in at noon after talking to multiple people and it took 3 sticks to get my blood because of how dehydrated I was. The system is a disaster! Don't ever do walk in but make sure if you do appt it shows up on the screen and don't trust your phone. No one to talk to until someone comes through the door. It's a terrible system. Do not recommend at all.