This is the best hospital because of the people who are in it…read more If you ponder where the real doctors are if you ponder where the intelligent nurses are well you found the right place. If your sick and desire to be healed this is the right place. I have been in many hospitals but I as a elite yelp member can truly say to you this is a SAFE place. At first contact you will feel it. From security who checks your purse to the people who take your blood pressure. Everyone takes pride in what ever they do. Everyone acts is If your life matters. Everyone works in harmony to make sure your feeling better. I have been here many times it simply is my hospital of choice. Your loved ones and family will be safe here. Healing is here. Yelp, with the power YELP has invested with in me as a elite I now pronounce them a five star plus hospital.

I had what was, without question, the most frightening medical experience of my life at this…read morehospital. After my appendectomy, I was discharged despite having clear signs that I was not well enough to do so. My hgb dropped after surgery to a 7.7 AFTER a blood transfusion. My blood pressure which is normally high was at 111 (very low) for me. And the medical team believed those were safe signs for me to be discharged. 6 hours later my heart rate is at 120+ while at rest for many hours and my hgb dropped to 6.3 when I had to painfully return to the ER and wait 5-6 hours to be finally brought to the ICU. There I was given two more blood transfusions and doctors said they saw "a little blood in my abdomen that is totally normal after this type of surgery" I don't believe it was a small amount of blood for ALL of this to happen to me. Looking back, it is terrifying to think about what could have happened to me if I had waited longer to seek help. What was most upsetting was feeling dismissed when I was clearly experiencing symptoms that suggested something was wrong. As a patient, I trusted the medical team to recognize potential complications and keep me safe. The physical recovery has been difficult, but the emotional impact has been just as significant. I now have serious anxiety about seeking medical care because of this experience. I lost confidence in the hospital's judgment and in the way my health concerns were handled. I am sharing this review so that others can be aware of my experience and so the hospital can take a hard look at how postoperative patients are evaluated before discharge. No patient should leave feeling unheard or find themselves back in the hospital facing a potentially life-threatening complication shortly after being told they were well enough to go home. Unfortunately, because of what happened, I do not feel comfortable returning to this hospital in the future.

Easy to make an appointment, and was quickly seen. Staff were friendly and the place itself was…read morevery updated and clean.

Review: On 8/12/25, I called Mercy GoHealth Urgent Care…read more(South Hampton) because I needed help. At 12:35 p.m., the receptionist hung up on me. When I called back at 12:40 p.m., I was met with hostility from Amy, Tiara, and Passion--who said they were RNs. They refused to let me speak to management or the Nurse Practitioner. When I simply asked for the address to confirm I had the right location, I was threatened with the police. I left that call in tears, feeling humiliated, dismissed, and unsafe. I believe I was denied care because of my disability and a pending malpractice case against Mercy. The interaction triggered my depression, anxiety, and PTSD so badly that I had to seek emergency behavioral health treatment. No patient should ever be treated like this when reaching out for care.

I use this clinic on a regular basis! The doctors are always friendly and extremely thorough. I…read morehave always had the best care and am feeling better in no time. I can always depend on this clinic!!

We have had nothing but very positive experiences with this location for minor healthcare needs…read morethat couldn't wait until our doctor's office or pediatrician was open or available to see us. Examples of reasons we've gone here are strep throat, ear infections, swimmers ear, and sinus infection. We were properly diagnosed, we were seen at the time we expected (not a long wait if we walked in, seen within 5 minutes of appt time if we made an appt prior to coming in), ans it was very convenient to be able to pick up our prescriptions right there. Definitely recommend! I have gone to another chain pharmacy that offers medical visits and have never received this level of care. (The other location even sent me home after missing a pneumonia diagnosis & telling me I just needed to "let the cold run it's course." The other pharmacy has also mixed up prescriptions that would've killed or harmed our unborn child. Thankfully, we caught it ourselves at home.

Very clean, people very professional @ nice doctor very professional @ helping with my healing @…read morenurses so understanding @ nice

Mammograms This can…read morebe a very sensitive topic and a scary one quite frankly. I utilized this facilities imaging lab for my mammogram for this year! The check in process was a little odd meaning the patient registration clerks took a little longer than normal to check me in. Their explanation was "it's a new system" totally understandable. The waiting area was clean and kind of chilly! There was a TV for your entertainment. The wait was not long at all, then the technician called me back. This part right here, is the best part! That technician was amazing! Did you hear that? Totally amazing!! She was very professional, and addressed me by my last name. She was kind, compassionate, caring, and totally gentle. I felt so comfortable and I definitely felt like I was in good hands. The tech shared that she has been doing this for many years, it was very obvious from her mannerisms, and the way she conducted her self on the machine and professionally. She guided me through the process, kept me informed, gave great instructions, and I couldn't be more pleased! I received a survey concerning her and my visit later, I did not hesitate to provide the highest scoring possible. Some important takeaways: Although I was on Christian Northwest's campus my mammogram was booked through Washington University. In case you are interested in going there. There was not a co-pay or any cost due to it being a preventative service for my annual . The last thing if you're wondering, no, it did not hurt!! Now keep in mind, pain tolerance varies per person and our tomatoes are all different sizes but it did not hurt!

Great place. The friendliest staff! I have come here many times for non emergency reasons. This…read moretime for a tetanus shot. They are fast and caring. Highly recommend.

Visited this urgent care location for a potential fractured nose and sinus issues/congestion…read more Asked for an evaluation and possible xray. Was told they could not accommodate us and said a CT was necessary at the ER. This was after being sent here from the Crestwood location and we were told Kirkwood could see my daughter. The doctor gave conflicting information after speaking briefly to my daughter and we left completely clueless as to what we should do. An ER visit seemed silly but my daughter needed to be seen to rule out anything serious. Fortunately another urgent care got us in and daughter was diagnosed BY XRAY with a fractured nose and tested positive for the flu. It seemed SSM just wasn't that interested in treating my daughter although there were no other patients in the office. What a complete waste of time.

My first time at this location for some typical imaging and the process was quickly and easy,…read moreeverybody was friendly and helpful and the facility was immaculate.

No hygiene practice whatsoever. No changing gloves in between patients. The phlebotomist typed with…read moreold gloves, rubbed the face with gloves, even worse, touched the open needle wound (bleeding) with the old glove. I was shocked. And she even coughed at my face, no mask. They need serious training for practicing standard hygiene.

I always schedule an appointment online. Easy process. Today my wait and service time were a bit…read morelong, about 30 minutes. Labcorp was quite busy and the labs my doctor ordered took several minutes to print out, label and required my signature. The lady who collect my blood was nice, explained the delays and accessed my vein with one stick. My experience was good. No complaints.

Timely appointment and effective techs at this location. I will use them again. They have been the…read moredame for me in the past as well.

Walk in for a prescription refill. Receptionist seemed to have a problem with African American…read more There were only two people both seem while we wanted to be registered in. No eye contact when communicating and the lack of urgency for our situation. All the while Dr. was pacing back and forth as if he was busy. The lack of compassion and bed side manners. Go only if you like the ignorance of our non professional know it all youth of today.

This review is specifically for the urgent care service I received on the 30th of March. Having…read morenever been to an urgent care, I can't really compare my experience to anything but I've also heard of co-worker's and friend's experiences in an urgent care situation that sounded way better than my experience here. Being fairly sick and not wanting to drive to Clayton/Richmond Heights area to see my primary care physician, I decided to drive myself to this facility which is only 1.6 miles from home. I came in and was immediately greeted by the woman at the front desk who then asked me what I needed. I told her I've had this cough for a while and I started having a fever 2 nights in a row and wanted to see someone about it. She asked me for my insurance card and an ID then called someone from the back to take my information. From the sound of it, the other woman who was in the back when I came in was training and needed some practice. When you come in, they have a sign that asks you wear a mask if you have a cough. They have a box full of it sitting on the check-in desk so I took one and put it on while I waited for them to check me in. Granted, the woman was still training, it still took a good half an hour to put in all my information and honestly, I didn't like how she asked me some confidential information openly instead of just handing me the paperwork or their ipad to answer these questions. She did hand me the ipad to do 1 medical history page but she openly asked other confidential information. There was no one else in the waiting room for most of my check-in time, however, I still don't think they should ask you some medical history questions openly like they did with me. In fact, one guy came in while I was telling her about my "surgery" which was kind of uncomfortable since I had to tell her what it was instead of just writing it down or typing it into the ipad while another person (who isn't an office personnel or related to me) was within a good hearing distance. Finally, I was made to wait in the exam room. Not a minute later, someone came in to take my vitals. She asked about the medications listed to confirm they were correct and the left the room. About 10 minutes later, she opened the door and asked me loudly if I was currently on a certain medication and left once more. I waited about 45 minutes from the time they took my vitals to when the doctor walked in to the exam room. He asked some questions, did his checks and left... Came back not 3 minutes later to give me some printouts of the services rendered along with the list of prescription. They had called it in to the pharmacy already which was nice. Overall, if I had to go to urgent care again I am more inclined to driving to Kirkwood instead and trying my luck over there. It's been over a week since my visit and my cough did improve and no more fever but I was just not that impressed with this medical facility. The place was clean enough but they could use some training on handling confidential information and patient's medical history.