Ken was very professional in the way he spoke to me asked me several questions about my septic…read moretank he did a great job.after pumping was done check the float and checked the motor he thought the motor might be bad called the pump man he was out the next morning and fixed it Ken cares and will talk to you on the phone Thank you

Ken was quick to respond. Cleaned Septic and inspected. I will call again when needed. His rates…read morewere reasonable.

Septic was pumped and I paid them in cash. Lo and behold about 5 weeks later I received an e-mail…read moresaying I still owed them money. I explained to the lady that I had paid in cash and I also had it recorded via my Ring camera. By her tone of voice, my explanation wasn't well received and seemed to be a lie to her, when, in fact it was 100% truthful. She said she would talk to her employee and after not hearing from her after a week, I called back and she said it had been figured out. I told her a phone call would have been nice, but she said that the employee had just returned from vacation, I'm not completely sold with that explanation. I don't believe that she was going to call me back as, maybe, she was a little embarrassed about the situation. I also asked for her to send me a receipt showing that it had been paid, but still waiting on that. I, personally, would never ever use their service again as, it appears, that they can't be trusted to be paid in cash.

I bought a new home and they did the inspection for $550. They said the septic was good, two months…read morelater it's backing up into my house. They came out and emptied it. Charging me $550 again. Then telling me I had a bad baffle. I asked them if they missed this in the Inspection "no it was good, we looked at it". It was then dug up and inspected, it was not "good" the baffle was so packed full of 36 yrs of unpumped backup from the previous owner that the baffle was completely packed like concrete and nothing was flowing through that! No wonder it backed up into my house, so to say it "was good" two months earlier was complete BS. Would not say they did anything wrong, would not compensate us for the terrible inspection or having to repump it two months later which was their fault!!!!! Did not have them do the repairs because I do not trust this company as far and I can throw them and neither should you!

Over many years I have used a variety of septic pumping companies with some good and some bad. I…read moreneed to say I am highly impressed with the service Jake's Superior Septic service has given us. I unfortunately had some septic issues at our new home and we started to have a back up. They answered the phone which is always a plus and were willing to fit my job right in! We thought it just needed a pump out but after a couple months we had another back up......on Christmas Eve with guests coming over! Believing they were likely closed, I called to schedule a pump out by leaving a message but was shocked by the girl in the office answering!!! She had their truck at my house within a couple hours!!! On Christmas Eve! They later gave me some recommendations I could work on over the next few weeks so we could solve the issue and sure enough they were correct! Plugged distribution box. They cleaned everything out and things are flowing great!! Very reasonable rates, top notch service and they make you feel like you are their VIP customer. I have a saying..you make Pete happy, you always get Re-Pete. A+.

From the owner: Locally Owned & Operated providing quality Septic System Services for Josephine & Jackson Counties…read more "We are dedicated to the safety of our community and to our employees. We are monitoring the current COVID-19 situation and are taking necessary precautions reccomended by the CDC. We are open and operating to meet our customer's needs. Our thoughts are with all those affected. " Locally owned and operated Jake's Superior Septic Service provides quality, professional, promptseptic service for Jackson & Josephine Counties. Some of their many services include:* Septic Pumping* Grease Traps* Septic Repair* Septic Installation* Drain Field Work* Real Estate Inspection

I had a plumbing line on the exterior of my building to the street that is compromised and failing…read more Anthony came out gave me a thorough exam, showed me through the camera where the damage was, snaked the line and put in high pressure water. Professional, efficient and experienced. Grateful to have their support. They then followed up with a bid for the more extensive replacement.

Quick and easy. Nice people. I would definitively recommend them and will use them again I. The…read morefuture.

Super friendly and helpful people. Actually talked me out of a service I thought I needed but…read moredidn't actually. The tech was great and taught me everything I needed to know about my septic system. Highly recommend.

Great service, very responsive and he even came early which was great for my schedule. Wayne was…read morefriendly, knowledgeable and very thorough. I am looking forward to the recommending this company to friends and neighbors, as well as knowing I have a reliable service for maintenance and any septic issues that may come up. Five stars and two thumbs up!

Austin was very personable. He was knowledgeable about the inner workings of the system. He made…read moresure we knew how the system worked, what was good or bad for it and what would end up saving us money. He made sure to talk to me like he was in charge of making the decision for his house, so I knew this was something he recommended for his family.

No way Jose! Chris was very unclear with his pricing and had us pay full price for our second tank…read morewhich did not need cleaning in the first place. They showed up mid day after saying they would arrive early and after I called mid morning to ask if they were coming was told they were 45 minutes away, they came about an hour and a half later. No way!

Great guy, fast service. Our problem seemed an easy fix so he choose not to charge us even though…read morehe came out twice to check it. Highly recommend.

Mark installed a toilet for us. He was responsive, got us into his schedule, worked quickly,…read moreovercame a minor fittings hurdle, and got everything working again. I recommend Country Plumbing!