Our experience with ProSource was quite different than the previous review. We ordered tile for…read moreour master bathroom remodel through this company and had amazing service, a great price and just great customer service. Kim was our customer service person and she was amazing. We also worked with Melanie on cabinets and pulls, and were extremely satisfied with her support as well. I cannot comment on quality of cabinets or installation since we decided to go the custom route, but the materials we did get from Pro Source and the service level we experienced on flooring was top notch!

After 4 months of finalizing agreement and exact spec for our wet bar counter and cabinet design…read morewith ProSource and thousands of money paid, our cabinets are missing push mechanism and the installation team installed an incorrectly measured and cut quartz countertop to my wet bar. The countertop is popping out of the corner like an eyesore as pictured. I've spent countless hours on this renovation to remove the previous wet bar that stuck out of the corner in order to create a modern look flushed to the wall. Well, ProSource slapped it right back regardless of the months we've spent on the spec. When we reported the issue and missing piece, no solution is confirmed. It's been 7 days and I'm still waiting to hear back from ProSource as to when the team is going to make the fix according to the agreed-upon spec. I will update here when I receive an update for a solution to replace the countertop to the spec and supply the missing mechanism. So far, I've only experienced incompetency and do not recommend ProSource.

Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

My experience was a good one. All companies have problems, the difference here is that my agent,…read moreErika solved all of my concerns with record speed, she was by far the best I have ever dealt with. I would buy from this company again and will recommend them to all of my friends. Thank You Erika.

I really appreciate the professionalism the staff displayed while I was there on February 22nd to…read moreorder my polymer manifolds to fix my water issue at my home. Special SHOUT OUT to Ms. T. Womack for helping and assisting me and my neighbor to ordering our parts to get our home serviceable again. Thank you so much for all you do for homeowners and the professions that seeks your help.

I bought several plumbing fixtures from Kohler, and Moore supply is where we picked them up. This…read morecompany was so helpful and courteous when we had to exchange 3 sinks for smaller ones because the original size was not going to fit our vanities. I am very appreciative of their customer service and recommend them to anyone!

They were kind enough to accommodate even the smallest of orders without a hint of disgust.　Thank…read moreyou very much.

The service is excellent, even small orders are handled promptly with a smile and they talk to you…read moreas if you were a friend.　And the lumber is inexpensive.

Pablo was a great hope, even though the store didn't have what I needed Pablo gave me some ideas to…read morehelp me achieve my goals. So a big thank you to him.

I'll never shop there again. Over a decision as simple as making a key. They are now prioritizing…read moremaking 4-5$ over taking care of local people. I have shopped there for 12 years, perhaps 2-300$ a year. I brought in a blank key I had purchased many years ago and asked them to make a copy of my house key. They told me I had to buy a new blank or they couldn't do it. People shop at places like Jabos to get the service you can't get at the box stores. The young man couldn't figure out how to operate the machine and wouldn't admit it. Then he got a lady who gave me the "you have to buy from us" routine. Neither were friendly. Then the manager finally came and gave me the same routine. Finally I asked him if he was going to be able to help me. I asked the question in a way that got to the point and made him decide. He stammered around and never did answer. At that point I did say "shit" to which he got immensely offended and started pointing his finger at me. "The new machine won't let us". Surely there is an override and in the rare event that there isn't, I hope the owner takes note. Needless to say, but I won't be returning to the local small business because of two things. Poor attitude and poor service. As the manager of a small store, you have to make big decisions. they made me feel as though I was at one of the big box stores. The sad thing is that I shop there because I had come to enjoy and expect the service, in a world that service is hard to find. Before you judge me, let me ask you. If it was your store which decision would you make. Make a key or 4-5$?

Fast, friendly customer service. Highly recommend! I brought my miter saw in (a tool they don't…read moreeven normally service) with frozen bolts and Troy had it back to moving smoothly in a matter of minutes.

I used Valentine for my sunroof flashing a couple of years back. I recently had a leak around the…read moresunroof and called their office. Chad called me back promptly and came over to inspect the flashing and fixed some damage. The leak still continued and I messaged him again. Since the work was out of warranty Chad did let me know that there will be a cost for the fix, which was expected. There was no forecast for rain over the next few day and within 4 days one of their pros checked the flashing again and found a few areas that needed to be patched. He took care of it within a few minutes and did not charge me for his services. Such levels of commitment and service are hard to find. I will defintely use Valentine in the future and will highly recommend this local business.

Joel and his crews just finished painting and doing minor repair work on my townhouse.....all I can…read moresay is "outstanding"! I have never worked with people as professional as this company. From the top (Joel and John) down to Milton and the other workers, they were respectful of my property and listened to my questions. I would recommend this company to anyone who needs this type of contractor. Kathy Metcalf