What a stunning showroom! The stone collections at the Stone Collection are exquisite. So many…read morebeautiful options to choose from! I loved the different vignettes set up showcasing the moods and personalities of natural stone. Beautifully laid out. Kathy was very friendly and accommodating! I will certainly be back with clients soon.

This was the third wholesaler that we visited so by now we were semi-experts and knew what to ask…read more No appointment is necessary, although they do collect some contact information before proceeding to the showroom. The entry is gorgeous and there is a playroom for toddlers! How utterly sensible. The bathrooms are also gorgeous. Of the three wholesalers we visited, this one had the largest selection in my opinion. Their warehouse is huge and the selection is very impressive. Inevitably, you go in looking for something specific but end up stumbling upon other options that you like too. Our associate, John, was very knowledgeable, friendly, and helpful. He answered all of our questions fully and honestly. Overall, a very good viewing experience and I would recommend this place if you are looking to install/replace anything stone.

I bought several plumbing fixtures from Kohler, and Moore supply is where we picked them up. This…read morecompany was so helpful and courteous when we had to exchange 3 sinks for smaller ones because the original size was not going to fit our vanities. I am very appreciative of their customer service and recommend them to anyone!

I really appreciate the professionalism the staff displayed while I was there on February 22nd to…read moreorder my polymer manifolds to fix my water issue at my home. Special SHOUT OUT to Ms. T. Womack for helping and assisting me and my neighbor to ordering our parts to get our home serviceable again. Thank you so much for all you do for homeowners and the professions that seeks your help.

How have I never heard of this place?…read more I came in search of a pedestal sink that I had been unable to locate at the big box stores. Walked right in to this unassuming warehouse off Harry Hines and found just what I was looking for. They also have lots of cabinets, doors, and vanities. Be sure to check them out if you're planning any major remodeling work.

Great choices. Price is competitive. Only slightly higher. Very tough return policyread more

Really bad costumer service on returns on top of the 20% re stalking fee they don't take damage…read moreboxes or tile out of the box. As a contractor I have left over materials all the time or costumers will change there mind on tile they want to used, so there is always material I have to return. I will never go back or send a costumer to this place

Wonderful selection in all price ranges and very knowledgeable helpful designers. I love their…read moreunderstanding and the time they took to try to understand what you wanted and were trying to do.

I visited three design centers in this area to look at bathroom tile and the service at Daltile was…read morefar superior. Alejandra was incredibly patient and helpful, and their prices are competitive. Found exactly what I was looking for.

We purchased $3300 of tile and supplies for a hall bathroom remodel. I love the tile, wall, floor…read moreand accent. They had a good selection. I was told I could return any unused tile. When I took the unused tile to the store, I was told I had to take it to the north Dallas distribution store, and only full boxes with the lot number on it was accepted. They over estimated $1000 worth of tile. That's about 30%. That alone is crazy, but then they didn't take back any partial boxes ? A couple of the employees had good customer service skills after the sale, but most did not. They were pretty good during the purchasing process, however, once you paid they were rude. I had to expedite shipping from New Jersey for extra trim pieces to finish our project by the end of the week. They said I would have them in 2 days. I got them 4 days later, which put our project off another several days because they arrived on the weekend. They told me "it's on your receipt" that they didn't take partial boxes. When I reminded them I didn't get a receipt until after I paid, I was told it's also on the email. Again, I didn't get an email until after I paid, plus they changed their policy regarding partial boxes recently. Too late for me, but maybe not for you. We have two more projects to go, but they will NOT be getting our business.

Whoa, this place is nice. I was expecting more of a warehouse kind of feel to The Tile Shop but…read moreit's more like a design center, color me surprised! We went towards closing time on a Saturday evening but received top notch service from Skylar and TJ. We were looking for backsplash ideas for our new kitchen and had a few ideas in our head but they showed us their selection and really brought the ideas to life. We weren't rushed or ordering anything that day which was appreciated on our side. I will definitely come here next time I have a home project and need some creative inspiration!

This is in regards to the Steppington Dr. location. I waited until the 5th ball drop to leave this…read morereview, but these salespeople are really bad. Your voicemails/emails get ignored. When you finally get them on the phone they will tell you that they were slammed with showroom customers, as if YOU'RE NOT ALSO A CUSTOMER. I shipped to a CA location and my grout order was busted. They resent a new bag, but it was in the wrong color. Decided to just call and order several new bags myself and was told it would be two days and three weeks later it never arrived. Lost my tiling crew to another job because of this. These people do not care. Lots of excuses. So, if you're not staring them in the face in person, don't expect ANY customer service. I worked with Raschene until she just stopped responding to me (she was extremely difficult to work with), then I attempted to get Terri's help to just get me a tracking number, and I might be waiting an eternity until everyone is not busy with "customers" to help me...a customer.

Yessica did a great job in helping us select the kitchen countertop and flooring. She kept us…read moreposted with the status during the delays with the material due to COVID. Excellent product and service from Porcelanosa.

Superb experienced staff to help you with most home remodel projects. Excellent selection of…read morehigh-end home fixtures. The staff is just amazingly helpful!

I've used them for several renovations on my house and rental properties. Their prices are…read morecompetitive and the staff is very helpful.

We needed to stop in to pick out our tile selection, the ladies were helpful and kind. They had no…read moreproblem pulling as many samples as we ( our 6 yr old daughter wanted) and making a selection was fast and easy. We were looking for instock selections only and we were informed that they can pull stock from any of their locations so technically most of it was always Instock. They provided us with our tile selection and gave us a few pieces so we could really see all the different colors . Our pm was able to call and order the tile that day and we had it installed after everyone came back from holiday break. Beautiful selection, it was our first time there as it's our first build and we were in and out in about 20 minutes.

Extremely friendly and acknowledgeable staff. I was greeted and approached from the moment I…read morewalked. They had a great selection of glass and porcelain tile. They offered me samples of all the tiles liked. Can't wait to show off my beautiful tile with friends and family!

Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

My experience was a good one. All companies have problems, the difference here is that my agent,…read moreErika solved all of my concerns with record speed, she was by far the best I have ever dealt with. I would buy from this company again and will recommend them to all of my friends. Thank You Erika.