I've been taking my dogs to Meredith for years. She does a FANTASTIC job! She goes above and beyond…read moreto ensure you're satisfied and is happy to accommodate any requests you may make. She's great about answering the phone or calling you back when you leave a message to schedule. Excellent response time. She's gentle with my (fur) babies and I couldn't be more pleased. They come home looking and smelling great!!! Love her! Would recommend her to anyone and everyone.

I have been taking my dog here for years.Chelsea does a fantastic job grooming my dog and is…read moreextremely friendly.She also is very reasonable with her prices.I highly recommend taking your dogs here to be groomed.

So I took my Huskey there because he was squinting his eye and licking like he was in pain came out…read moreof nowhere, dr hank Oliver took him back and released him saying contusion. Dr Oliver who owns this facility failed to do a pressure test, a few days later my dog looked worse we called they gave is pain medicine saying yeah he may have pain. A few days later he was not getting better, they told us to bring him in on Monday. They did a pressure test and he had glacoma, this is common in husky. We are now being sent to spokane to try and save his eye if possible but it's obvious he has lost all vision. With glacoma you must catch within first 48 hours or the pressure makes them blind. His negligence made my dog blind because he didn't take the time to check everything. This place is good for big animals but not for small. They won't admit fault and will be reporting them to the vets board of directors. This is bullshit and I would love to strip him of his license. Looking at reviews this is not the first or last time, if you see this and your pet has gone through something similar please p Report we need at much as possible to shut this place down. So Noone else has to go through what we all have had to go through because of there negligence.​​​

our senior cat Tika has been taking thyroid pills AHOP prescribed for several months. Rx ran out,…read morebut AHOP said she'd need to be checked before a refill. Got her checked yesterday. Blood test OK, continue same pills. BUT, a lot of unnecessary and unrequested tests were performed - $334.55!

I'm so glad we found Rick and his facility! After being turned away by other kennels due to breed -…read moreI was so relieved to talk to Rick and his long and wonderful experience with all kinds of dogs! He gladly accepted our pit bull and him and his wife took amazing care of her! Prices are very reasonable! 10/10 we will be using him for all of our boarding needs!! And they offer doggy daycare!!

Forgot to finish this review a year or so ago. My dog came back extremely stinky and when we got…read morehome he ate so much food. I hope they've improved.

Best place overall. You don't feel like you're dealing with tekermaketers/ salesmen, like most…read moreveterinary clinics in the area. The well being if pet and owner are a priority here. So very restful!

I brought my cat in because he wasn't eating. They won't make an appointment so you can only drop…read moreoff your pet. I meet with Vet Tech Adam and say he vomited up clear liquid. They call back and tell me my cat needs to be hospitalized because his liver enzymes are high. They're putting him on a IV and will take an X-RAY to see if any obstructions or issues. The next morning I call at 1030 to see how my cat is doing. They say he won't eat so I ask if I can see him. They say yes just come before 2:00. Savanna is the receptionist who takes me to a room and says they'll bring me my cat. I sit there for 20 minutes listening to the vet techs laughing and enjoying each other. I open the door to see if someone will help me. A different Tech asks can I help you? yes I'm here to see my cat and brought some wet food from home. They bring me my cat and leave. I hold my cat who is purring like crazy and try to feed him. The Vet comes in and introduces himself. We discuss the X-RAY and that he'll need an ultrasound which they don't have. They leave an estimate for $1500 on the counter. I look at the charges which include $15.00 for wet cat food. It's the 2nd day and he isn't eating so why are you charging us? The Vet tells me he wants the cat to stay another day because liver enzymes are high. It's a catch 22 because when a cat stops eating their liver enzymes climb so if he's stressed at the vet clinic he's not going to eat. The Vet tells me you can pick him up at 4:00 on Friday. He calls me at 1:30 and I miss the call. I call back immediately and the voicemail says the office is closed for lunch from 1 to 2. Now the Vet just called less than a minute before from that number! At 2 Chloe calls and tells me my cat is still sick and needs to stay. I tell her I'm coming to get him since the hospital stay cant find the cause. She tells me that I'm speaking to her in a raised voice and that she doesn't need to listen to it. I tell her how frustrating it is to be a client with a sick animal being charged $500a day for care that isn't helping, I go to pick up my cat and ask for my bill. The receptionist says " I'll print out a copy for you." I sit down and wait 5 minutes go back for the bill. She says" l'm in the middle of something and I don't have it" so why didn't she say that first instead of I'll print one out for you. The whole time you're waiting it's uncomfortable. The staff act like you're bothering them. No Customer Service at all unless you're a VIP customer and spend lots of money there. The biggest problem is the total lack of communication between the client and staff. There is no continuity of care so no specific vet tech is assigned to your pet. My cat was in their hospital for 3 days and I got one phone call from the Vet. When you call there for status no one can give you a straight answer. They're constantly saying "We had an emergency so we were really busy" it's an excuse for unprofessional behavior. I met with the Veterinarian and told him how I felt about his lack of communication. He apologized and later wrote in my pets history that "The O was angry about miscommunication and that he tried to call twice a day". Calling BS on that needless to say I'll never go there again!

Horrible customer service on resolving issue…read more Horrible mess that doesn't get cleaned by owners. There's a google review about a previous customer having skin irritation problems. These could definitely lead up to this. I decided to still do business to get mydpg washed up. So I ended up paying to clean someone elses mess so the owner though $1 would help

What a cool experience. I am from out of state and was looking for a dog wash that wasn't my…read moreregular one. Owner was so accommodating, place was very tidy. Easy to use the vacuums, really recommend coming here!

Reasonable rates. Dogs were happy when we got the back and well treated. We have used them several…read moretimes now and they are great with our animals

First referred by Prosser Animal Hospital, I have used Sunshine for the past 3 years. This is the…read moreonly place I will leave my dog. Friendly, affordable, reliable. They really do care for your pet. Highly recommend!

My chihuahua had very red infected ears and itchy skin Dr Stidham flushed her ears with medicine…read moreand gave her a cytopoint injection for her skin I am happy to say her ears are great and her skin is no longer itchy Dr Stidham is the best, Thank you!!!

The front desk, technicians, and veterinarians greet you with genuine warmth and listen closely to…read moreyour concerns. I felt that Dr Meyer cared about my pets. She was professional and explained things well. I'm confident that my pets are getting the care they need.

1st time using self service. We didn't come prepared and happily surprised they provide everything…read moreto give our girl a long overdue bath. Staff was super friendly and helpful. Abby was a little nervous but the gal that helped us was great with Abby. Walked in with a stinky dog and Abby came out smelling fresh as a daisy. We'll kinda - she still had the wet dog smell BUT 95% better. Abby walked out pretty proud of bandana they gave her! ‍ Price was great! Definitely will be back!

We needed someplace better than the hotel to wash our dogs, while in the Tri-Cities. We found…read moreAnimal House and they fit the bill perfect. There is a super helpful and friendly staff. There were plenty of tubs and drying stations. There was also all the shampoo, conditioner, tearless face shampoo, whitening shampoo, towels, and water pressure we needed. We went in, set up, I'm making my own coat conditioner, and they didn't blink an eye as I whipped up beer and raw eggs for my conditioner. The force blowers helped to get our dogs dry, and their hair straight. And off we went, in under an hour, with two white dogs. Highly recommended!