Nick fit us right into his schedule. The guys came out on time and worked fast but efficiently…read more Almost made it look too easy. Very knowledgeable, kept me in the loop on everything. Very great eye for detail and it was a very clean take down and install. Highly recommend!

Worked with Nick, he came out on a Friday night when my door was jammed, and had it back and…read morerunning the same evening. He also came back later in the week to fix additional parts, that could likely cause long term issues. Fast, efficient and knowledgable!

We called Neighborhood Garage Door because our my-Q did not work. Technician arrived late and told…read moreus he didn't work on that system. We were charged $79.90 for a few sprays of lubricant and a 5 minute look at our doors. Out almost $80 and did not get the problem fixed. Regular price would have been $258 without introductory coupon. My advice: Go to a hardware store and buy a can of garage door lubricant for less than $20. That's what I do periodically. No wonder my doors were in good shape - per technician.

After attempting to adjust the down force on my garage door that would keep going up everytime it…read moretouched the floor; i then did something that just made the trolley move 6 inches & stop. I called United at about 8AM this morning, explained my situation to Brian, he said that he did not have any appointments available for today but would check to see if one of the technicians could cover over then. 10 minutes later Brian called with the news a tech could come right over. 5 minutes later the truck pulls up, the gentleman (who's name i sadly did not get) took a look at it, had it fixed in 10 minutes! Garage door works perfectly now! I am beyond delighted with their service! Worth every bit of the $89 charge!

Scott Seely who now "runs" Pioneer Overhead Garage Door Service took a deposit of over $1000 in…read moreApril 2025 and then I never heard from him again. He did not respond to numerous calls or texts. Also never showed up to a civil court case to resolve the stolen deposit money. Do not do business with this con man!

Pre-communication in terms of learning about the products and options was great…read more The installer, Chad, was on time, let me know ahead of time he was on the way and did a great job onsite. Will plan to use again.

The Garage Door Guy did a great job with the purchase and installation of our new garage door…read moreopener. They were responsive with the quote and the price was more than reasonable. The work was done quickly and professionally and we are very pleased. They even did some quick maintenance on our garage door to eliminate the noisy opening and closing. Highly recommended.

The owner came to fix a broken spring on my garage door. It was a weekend call with no extra…read morecharge, emergency call, or weekend rate. He was quick, clean, and professional. He even allowed my 80 plus year old dad to watching ask questions. I would recommend him anytime.

Apologies to Mike and his team for this delayed compliment…read more ****I cannot recommend them enough**** I diagnosed my mother-in-laws garage door opener failure(bad circuit board causing random openings). I could not order it online, but Mike could. He educated me about openers. His team went out and assessed her problem. I was right but there was a major spring problem about to cause havoc. This cautious, skeptical M-I-L was immediately at ease. She praised how nice and friendly the gentleman was. Mike called me at work to discuss everything first. The cost was greater than her budget. He stood by his father work ethic of helping the elderly. He offered post-date check payments if needed. I appreciated his kind, thoughtful offer, but paid the difference. A follow-up call was needed, and they were right out. Just a keypad program glitch. Again she was pleased, and asked for cards herself to pass out to neighbor senior friends. When my own mother came up with a problem a couple months later. I self diagnosed it, ordered the $1.50 part off Amazon, and failed. Call a professional. Call Mike. Now,that new part(plastic) caused more damage. Mike arranged a time with my mothers hectic volunteer schedule. They came right out and evaluated the situation. She had a weak, cheap unit in her condo that struggled with a 2 car door. A new, more quality model was chosen, and installed. Once again, this time my mother raved about the friendly, helpful crew. ***Hint*** Look at your opener frame rail. Is it one piece, or multiple pieces connected together? That's your first red flag on quality. Did you know lesser grade plastic parts, gears, and materials are sold in the same model number in box hardware stores? Behind the scenes.. Since Mike was doing every kind hearted thing he could on both our mothers service calls, we added on by asking to pay for a PM inspection. In both cases we were not charged, because neither needed it. Honesty goes a long way. When it comes to "Who do you trust for your mother", call Mike.

Excellent job! Tony was professional and fixed the garage door promptly. Very reasonable price to…read morereplace the spring mechanism. Thank you!

Left a message and received a follow up call the next day from the son, Brian. He couldn't make it…read morethat evening, so scheduled for Friday morning. I had another company out on Monday- they quoted me HUNDREDS of dollars worth of work. Brian came out Friday, I explained and showed him the issue to him. 30mns later he said he got it fixed- sensors needed to be cleaned and set again. Spider web was in the way and he didnt notice until he took the sensor off, also stapled the wires out of the way. I appreciate the honesty of Brian and what he did. I will definitely call S&S again and also recommend them.

They are a great group of men. They always come through for me, no matter the situation. I can't…read morerecommend them higher. Service, and products are superior, I only wish other companies treated their customers with the same respect and understanding. A+++

I've used Will 4 times now for new openers, repairs, and various garage door projects over the…read moreyears. I don't call anyone else. He's fast, friendly, fairly-priced, and extremely knowledgeable. And his workmanship & attention to detail is top shelf. I'm only giving 5 stars because I can't give 6.

We bought an older home with an older garage door system. Will and his son have come out a few…read moretimes to rescue us. First our spring broke. Will returned my phone call within an half hour, came out within a couple of hours, assessed the problem, figured what needed to be done and fixed it, all while saving us money. Oh, he changed all our garage light bulbs while here without us asking! Another time the motor system died. Again, timely return call and service. Reasonable price and did not leave until the system was connected to my phone and I understood how to use it. Really wonderful service, the way a company should take care of its customers!

We bought what we'll politely call a handyman'$ special. The biggest thing making this house look…read morelike the haunted one neighbor children would dare others to walk by was the garage door. We couldn't tell if it was disintegrating or gnawed by a large animal in the corner but neither option was visually appealing. I saw this was the only place to give you a quote online which was very helpful. Pricing seemed competitive and Tyler was onsite same day to take a look. Within a week he was installing the new door and even rearranged the schedule so that we could get to an appointment we couldn't cancel in the afternoon. Excellent product both in looks, immense noise reduction (a house sounding like it's shaking off the foundation with every old door raise didn't calm our nerves) and customer service that can't be matched. He even asked for website suggestions to improve on some aspects which is unheard of. I'm rarely impressed with any business these days and so glad Dr. Door could show that yes, this is still possible in 2026!

Called about my door squeaking . Got a return call faster than I thought. Service person talked me…read morethru how to fix with 3in1 grease. Sent his you/tube video with ,What I needed and how to do it. That's customer service. He could've easily sent someone and charged me.