I moved to Salisbury to take up a position as an Assistant Professor at Catawba College, and rented…read morea duplex managed by APM. The condition of the property at move-in was unacceptable: overflowing trash bins left from the previous tenant, built-up dirt and grime, cobwebs, and multiple defects including a hole in the ceiling, torn window screens, and chipping paint. Several smoke detectors were nonfunctional because they had no batteries--a clear violation of NC General Statute § 42-42 and basic fire safety codes. I documented all of this and sent the property manager, Matthew Sloop, an assessment with photos. It has now been over a week with no reply. When I asked about the missing refrigerator--a standard inclusion in every rental I've lived in--he simply stated they are "not required" to provide one, without addressing the fact that the listing failed to disclose its absence. I've already done the cleaning myself, but this property should never have been delivered in such a state. The lack of responsiveness and disregard for habitability speak volumes about the management's standards. One more note: if a careful prospective tenant looks at their Google reviews, they'll notice that the bulk of the positive ratings come from property owners--not from tenants who have actually lived in these units. That fact alone should give pause. If you are considering renting from this company, inspect the property in person before signing, document everything in writing, and be prepared for minimal responsiveness once you've moved in.

Currently a resident and it's so crazy how the emergency maintenance line has not picked up any of…read moremy 5 phone calls. This week has been over 85 degrees and my a/c is not working. It's currently 81 degrees INSIDE THE HOME! I have family visiting from out of state and it is so embarrassing having them sleep down stairs because it's slightly cooler. I bet if I was late on rent one time they'd be making phone calls and sending emails. Smh

The only reason I am giving Capstone a one star is because you're not able to give them a 0…read more.. This company should be wiped out and taken over with people who actually have souls. My fiance and I have both had crappy experiences with Capstone. DO NOT RENT FROM CAPSTONE! I beg you to save yourself the trouble now and/or in the future. They DO NOT care nor will they ever. It's rare that I give any sort of review on yelp unless it's a deserving review...this company deserves every bit of trash that comes their way. WORST RENTING COMPANY IN THE WORLD. **Let me add this, to respond to Capstones comment below... I have never been evicted, so your comment shows what kind of person you are, yet again...please end your business. You're part of whats wrong in this world.**

This place is the definition of corrupt! These people do not care about anything or anyone, as long…read moreas they get a pay check. They took over my property 3 days before rent was due and have not accepted any payments from me. has had me removed from the office when I went to the company to try and pay them. I have lived in the house that I'm in for 4 years now, cape stone took over for the past 2 months and now I'm on the streets with nothing but a 7 day notice and boxes. Thanks to this horrible horrible establishment. Please save your self and just go rent elsewhere. These people are bad people!

Blake my leasing agent was always on point, very professional and responsive.. Inspection…read moresuperintendent was prompt and very insightful.. Everything was good... Home was very clean and organized

My review to express my disappointment regarding the condition of the home I recently rented…read morethrough Invitation Homes at Olive Coast Street, Charlotte, North Carolina. During the onboarding and move-in inspection process, several items were identified that required repair or attention. Although my lease began in April and rent was paid for that month, I did not move into the property until May. Given that the property was vacant during that time, I reasonably expected that the identified issues would have been addressed before my move-in date. Unfortunately, when I moved into the home, many of the outstanding items had not been completed. As a result, I was required to take time away from work shortly after moving in to accommodate maintenance visits and repairs that could have been completed before occupancy. As a tenant, I believe it is reasonable to expect that a home is move-in ready at the start of the tenancy, particularly when concerns have already been documented and there was ample time to address them before occupancy. The inconvenience of coordinating repairs after moving in, combined with the need to miss work, has been frustrating and disruptive. I paid rent beginning in April, and I believe the property should have been inspected and prepared for occupancy before my move-in date. Instead, I was left dealing with issues that had already been identified, causing unnecessary inconvenience during what should have been a smooth transition into my new home. I respectfully request that Invitation Homes review this matter and consider an appropriate accommodation for the inconvenience and time I lost from work while facilitating repairs. I would appreciate a prompt response outlining how these concerns will be addressed. Thank you for your attention to this matter. I look forward to your response. Sincerely, Cheryl Ann Snyder-Samuel Charlotte, NC

LeKisha and her team managed my out of state property from 2018 and helped me with its sale in…read more2022. I've had a good experience - the team keeps me informed of everything that is going on, including new tenant screening, repairs and walkthroughs, and why rent is delayed. The team is very responsive to tenant needs and helps take care of repairs at a reasonable cost. They upload everything to the Appfolio portal so I have access to all of my documents. I would definitely recommend Metric Realty if you're an out of state investor looking for someone to do all up property management.

I have had the pleasure of working with Le'Kisha and her team for almost a year on the property…read moremanagement side of things. I started with one investment property and Le'Kisha helped me purchase a second one. Everyone on the Metric Realty team is very professional, responsive, and highly skilled. I have not had any issues. They find high quality tenants and keep the properties very well maintained. She helped me complete an extensive renovation of one property, while I was several states away, and it came in under budget AND ahead of schedule. As an out of state investor, having a team like this is essential. Cant recommend highly enough!

They are positive outlook but couldn't do more than notify me of their position & areas where they…read morecan help

Cortez has gone beyond expectations in working with my family to find a home. His patience with…read moreour multiple trips, and professionalism was great, and his understanding of what we were looking for. Cudos to Cortez. Thanks

I'm a home owner new to leasing my property. Dynasty has an amazing staff! Michael was extremely…read morehelpful and sweet. He answered any questions I may have had with patience and knowledge. Thanks dynasty team!

I have had the pleasure of working with Michael and his team at Dynasty Property Management for a…read morefew years now. What sets them a part from the competition is their high level of professionalism, communication, knowledge, and relationships with top experts/vendors across all fields. If you are looking for an elite property management team that is also responsive, Dynasty Property Management is definitely the answer!

My husband and I rented a home in SC from CLT Prime Properties for almost a year and a half and had…read morea very good experience. CLT Prime Properties negotiated a few items in the lease for me with the owner. I was having difficulty finding an owner or property management co that was willing to accommodate me - this is the benefit of working with a local company rather than some of those large corporations that own rental homes and are inflexible. Shannon and Wendy are reachable and responsive. We had some issues with an appliance and with the heating system in our rental - Shannon was on top of getting repair/service companies sent out and getting the issues fixed promptly, even at the beginning of covid. The property we rented was nice but wasn't the cleanest on move in. We got it in much better shape before we moved out and Shannon refunded our entire deposit . I did not expect that would happen based on prior rental experiences with property management companies. I was pleasantly surprised with our entire rental experience. After we moved out, Shannon picked up Amazon packages that I mistakenly had shipped to the rental, and he shipped them to me out of state. He also contacted us a few times when the owners' packages/mail were delivered to the rental to help the owners. Wendy sent me a very empathetic note about a personal situation I was experiencing because she had been through it herself. These folks are kind and honest, and the people they have working for them seem to be of the same character. As a renter, I highly recommend CLT Prime Properties.

Leigh's professionalism and knowledge is top-notch. The entire process was seamless and…read morestress-free. Leigh kept us informed every step of the way and always asked us if we had questions and gave her honest opinion. My husband said choosing Leigh was one of the best decisions I've ever made!

It is almost impossible to detail how far above and beyond Vito DiGeorgio went in helping us with…read moreour purchase! Totally patient and helpful with our search. And since we were buying from our of state, cheerfully and tirelessly did any number of video walk-throughs. Further, he faithfully represented OUR best interests rather than his own or those of any other party. But the supreme measure of his worth was displayed during the exhausting grinder the lender put us through. Even though we already have a mortgage through them, they tortured us with unending demands for more documents. I count around 50, and they had us send several MANY TIMES over! Vito never lost his smile and his cheerfulness while patiently working through each new stumbling block. And after finally closing, he actually gave US a gift! This is a good man. I would advise anyone in the market for a home not to settle for any other person to help you find exactly what you need.