I came in to get a few items for my Ford Freestar. The front desk person Derrick (sp?) is very…read morehelpful and friendly. The prices were good too. I was pleasantly surprised.

Yesterday was the first time I ever went to buy a used auto part for my car. It was a very…read morepositive experience- I was very impressed with the friendly and efficient customer service. I phoned ahead and by the time I arrived a few minutes later the part I was looking for was ready for me. I was happy with the price and grateful for the loan of a screwdriver and advice on how to install.

We came here looking for an alternator. The staff went through the inventory but they did not have…read morewhat we were looking for. It might be better to call ahead to check. We were told to try here by other shops which did not have the specific alternator. So we came here to try out luck as it was in the area.

The place is spacious and clean. The products are laid out neatly and I like how the aisles are…read morereferred to by street signs of car makers or famous drives. Route 66, Cadillac, Impala, Mustang etc. We came here to pick up some items we ordered at the Lordco trade show. Go to the back of the store and tell the staff you're picking up items. Make sure they have called you to let you know the items are ready for pick up first before heading over. Pay at the cashier by the entrance. Returns are also done at the back of the store. If orders are made through an account, the refund is credited back to the account. Big parking lot out front. Convenient to replace simple things for the car like cabin air filter.

=== 1. VERDICT/VALUE Good experience; worth another visit!…read more === 2. PRODUCTS I was actually referred here by the Canadian Tire automotive service representative. Whether you're a mechanic shop or a DIY'er, you'll be hard pressed to come up with a product they can't provide. === 3. SERVICE What is strange is that you may need to speak to an advisor/salesperson in the back...only to have to return all the way to the front to pay...and hope the lady in the front knows what the price is. (I'm not sure why one couldn't simply pay at the back when the item was being entered into the system with a price...) Having said that, the best part of the experience was having an advisor accompany me as we tried sockets of various sizes on unique winter wheels I had installed. We went in and out of the store to my car, eventually finding one that fit the tight lug nut openings and it saved the process of buying and trying/returning! === 4. ENVIRONMENT Lordco now resides in what used to be a Future Shop (Best Buy) and with car parts being as small as they are, the store looks cavernous - the high ceilings and low shelving contributing to the airy feel. It's bright, clean, and wide open to fit wheelchairs and baby strollers. Parking is plentiful in the shopping complex lot outside.

Nice convenient location for car related stuff on Marine, between Main and Cambie…read more Parking is available in the lot in front of the store. The store has the typical warehouse look just like most of the other locations. Nice high ceilings, bright interior, and a pretty decent selection of parts. Products are grouped nice and logically. I was able to find what I needed in minutes.

Never believed in fuel additives . . . until I tried Redline SL-1 . Used to have an older vehicle…read morethat will hesitate occasionally when accelerating from a stop . Tried a bottle of the aforementioned complete fuel system cleaner but nothing happened . Poured in a second bottle and voila ! Throttle response sharpened and also gone was the stuttering issue . Disclaimer : your mileage might vary so try at your own risk ; )

I was looking for a place to install a spoiler for my car. To be honest, I don't know much about…read morecars and all the technical terms. I became interested in cars after I started playing a video game called Grand Theft Auto 5. While I was modding virtual cars in the game, I started wanting to do that for a real life car! Haha. As a student on a budget, I'm not able to afford fancy cars or do expensive modding. But I could do something within my student wallet means on an older car. I decided the first thing I wanted to do was add on a spoiler. I talked to one of my car-loving friends and he recommended Garage Five Performance Tuning to me. I emailed Garage Five some inquiries, and Rob was polite and professional in his replies. I think he's the owner or manager. I bought a spoiler for my car on eBay and had it shipped from US to Canada. I was a bit nervous about this because I've never done anything like this before. I was really careful and did my due diligence in making sure it was correct for my car model and the factory paint matching the vehicle -- and I had emailed all of that to Rob. Rob was very helpful. He was transparent about pricing and on the time needed to install it. The staff at Garage Five were very professional, friendly, and did a wonderful job installing the spoiler onto the car. They found a defective problem with the spoiler lights (which would be the fault of the eBay seller). I've uploaded a photo of the car spoiler. My car isn't yellow, I changed the color for privacy reasons. Thank you, Rob and Garage Five team!

I have been a long term customer and have bought my Acura and then my Honda to Garage Five. I am…read moreextremely happy with excellent customer service from Richard and Rob. Needless to say Garage Five has extensive products for my vehicles and at a competitive if not very reasonable costs. You guys are fantastic and my go to place to go for performance tuning.

This is a pretty big place and can be confusing. One side is all about the parts, the other side is…read morethe used cars? We called to check they have the part before heading here. We went to the office to ask about the part and was told to head to a big tent area and ask the person there for it. The tent was filled with so many motor parts and many more outside. The whole place looked like a junkyard except it was all about automobiles. The broken cars all stacked up and others just waiting to be smashed reminded me of the movie "Cars". The guy couldn't find the part in the tent and we followed him outside to another section filled with engines. He quickly removed the alternator from the engine. Unfortunately the amp was a different one from what we have. We told the staff inside the office. They tried to find some but there was none. They were helpful in telling us to try other auto shops which may have the parts. No hard selling or pressure tactics here.

I Wasted my time coming here only to find that the front desk workers have stick in there butt…read more They Unnecessary attitude and sarcastic behaviour. why ? I see No apparent reason other than being mad that he never finished junior high and hates his life. The prices were also a joke, so expensive that you might as well buy a brand new one , Seeing as it only cost $10 more.

We were told to try this place by another shop as they did not have the alternator we were looking…read morefor. So we came here as it was just down the road. There was nobody in the shop, no service bell. We waited for several minutes before somebody finally appeared. Maybe we interrupted their lunch. The staff was not the most friendly and was quite brusque. They did not have the alternator so we left empty handed.

shit place to do business with don't trust this place . I called them last week for a part…read morethat said $600 and now i called them again for the same stock number from past week they are trying to upsell it for $900 because apparently that one was damaged and this and that now it's expensive. and very rude when speaking

They were rude sarcastic assholes and I'll never do business with them again. I don't get where…read morethey get off trying to make someone feel bad because their prices are unreasonable and if you know the price BNIB is only 20 more. Ofcourse you take the newer part for 20 more. You don't need to get offended because I didn't want to buy your used part. Lower your prices orrrrr grow up a

I can't speak for all of the Ralph's locations but this location is one to not waste your time and…read moremoney on. They will not take parts back even though t hey picked the wrong parts for my car. Scammers! They act very nice when buying parts and even call you "friend" it's such a bunch of bullshit...theyn they backstab you..... go elsewhere for parts.

They were on time, in fact a bit early. They were very efficient and also checked my spare tire…read more This is my second time at this shop and I will return to give them more business.

Wow, so accommodating and friendly. I stopped by as soon as they opened the other day, as my car…read moregave me a warning to check my tire pressure. I didn't have an appointment, but I just took a chance. Luckily they were able to fit me in, and checked my tires within a few minutes. They didn't even charge me! I will definitely come back here when I need new tires.