I called the store and ordered my parts for my car. I was told when to pick them up and then I did…read more Very fast, efficient, and honest parts store. I highly recommend you try these guys first. They carry all top brands but at more reasonable prices.

I emailed BAP for availability and price for a tail light for my Dodge truck. I was pleasantly…read moresurprised at the quick response I received from Gerry who was able to get it to me the same day at a very fair price. Highly recommend.

Grandcity Autobody in Richmond first opened it's doors 19 years ago, 1 year after it's parent shop…read morein Vancouver. Autobody shops come and go and I can see why Grandcity has been in business for nearly two decades. It will be my #1 body shop I would recommend in Richmond. Through a friend I brought my dad's car in for vandalism damage to the whole driver's side of the vehicle which resulted in an excess of $4,000 in repairs. Manager Darren Leung and his support staff were all very professional in handling my claim, provided a brand new courtesy car and had the repairs done in less than 2 days! Shop is located in a strip of commercial buildings southside of Bridgeport Road and depending on which direction you are travelling on it will be tricky to get to as it's a quick right turn after you pass Shell Road travelling east and there is a no left turn travelling west, so best to be on the lookout for their large green signage.

I've taken two of my ICBC cases to Grandcity Autobody and I am always pleased with the outcome. The…read morestaff are very polite, professional and I appreciate their thoroughness in explaining the procedure. I highly recommend this place to anyone who needs their vehicle repair!

I came in to get a few items for my Ford Freestar. The front desk person Derrick (sp?) is very…read morehelpful and friendly. The prices were good too. I was pleasantly surprised.

Yesterday was the first time I ever went to buy a used auto part for my car. It was a very…read morepositive experience- I was very impressed with the friendly and efficient customer service. I phoned ahead and by the time I arrived a few minutes later the part I was looking for was ready for me. I was happy with the price and grateful for the loan of a screwdriver and advice on how to install.

I had a problem with my alarm system . Went to Ralph's and problem was solved right away. Awesome…read morejob. Well done. Five stars well deserved.

Rude a-hole on the phone interrupted me, let me finish he snapped, so I gave him the floor and the…read moreradio silence after. He said that he even interrupted the tech I was actually looking for, tying to make me feel it was my fault. Then he went on to not being able to answer even simple questions like do you have room to fit my boat, I don't know... I'm like okay I guess it's in, and he hung up. Really great way to attract customers. Maybe don't let children who know nothing of your business to answer your phones or allow them to speak to any customers. I'll take our fleet somewhere else where rude children are not allowed to speak to anyone.

I was looking for a place to install a spoiler for my car. To be honest, I don't know much about…read morecars and all the technical terms. I became interested in cars after I started playing a video game called Grand Theft Auto 5. While I was modding virtual cars in the game, I started wanting to do that for a real life car! Haha. As a student on a budget, I'm not able to afford fancy cars or do expensive modding. But I could do something within my student wallet means on an older car. I decided the first thing I wanted to do was add on a spoiler. I talked to one of my car-loving friends and he recommended Garage Five Performance Tuning to me. I emailed Garage Five some inquiries, and Rob was polite and professional in his replies. I think he's the owner or manager. I bought a spoiler for my car on eBay and had it shipped from US to Canada. I was a bit nervous about this because I've never done anything like this before. I was really careful and did my due diligence in making sure it was correct for my car model and the factory paint matching the vehicle -- and I had emailed all of that to Rob. Rob was very helpful. He was transparent about pricing and on the time needed to install it. The staff at Garage Five were very professional, friendly, and did a wonderful job installing the spoiler onto the car. They found a defective problem with the spoiler lights (which would be the fault of the eBay seller). I've uploaded a photo of the car spoiler. My car isn't yellow, I changed the color for privacy reasons. Thank you, Rob and Garage Five team!

I have been a long term customer and have bought my Acura and then my Honda to Garage Five. I am…read moreextremely happy with excellent customer service from Richard and Rob. Needless to say Garage Five has extensive products for my vehicles and at a competitive if not very reasonable costs. You guys are fantastic and my go to place to go for performance tuning.

Brought my EV in for maintenance, needed it last min and Ootmar was the only shop in the…read moreneighbourhood w availability, otherwise would have gone to my usual auto shop. Bro had a terrible attitude from the get go, annoyed that it was an EV, then LMK and I would have taken my business elsewhere. Not only did he not do anything to service my car/fix the issue, billed me for a bunch of nonsense, he took it out for a joyride and left 15KM from 200+ KM when I brought it in. Almost needed a tow driving out of the lot. Awesome ethics.

These guys are great. After another shop wouldn't give a straight answer about whether or not…read morethey'd fix something, and wouldn't give me any price estimate, I went to Ootmar Automotive to get another opinion. They were upfront with what they could do based on the info they had and fixed some rodent damage on the first visit that the first shop didn't even notice. The guys at Ootmar answered all my questions with a lot of patience and passion for their work - they communicated really well and eventually helped to solve a problem with a dying crankshaft sensor. They provided a courtesy car as well, which was very nice. I'll definitely recommend them and go back the next time I need any work on my car!

Excellent service, trusted advice, affordable repairs. I would recommend VAP to anyone.read more

Very kind. We're honest. And worked hard to help me in a trying time. All of the staff was…read moreinformative. And it didn't feel skeezy

I can't recommend this group more highly . They did a fantastic job on my car and I didn't have an…read moreappointment. I dropped in and although the shop had just closed, they opened it for me, and repaired my vehicle. Very kind, trustworthy and competent group. I had never used them before but I'll be going back !

Just had my regular oil change and service and met the new owners, Taj and Frank. I received the…read moresame reliable and honest service. Sorry to see that Peter has sold but the new guys have got great plans to modernize the shop! Very personable and friendly just like Peter. It seems the business will be in good hands.