Kaylee was AMAZING! I went in because my fender was falling…read moreoff, expecting to have to pay a lot of money for a new part. She took care of me from the time I walked in & got my car put back together in not even 10 minutes. Would 1000% recommend.

We hit 2 deer on Christmas with our Caddy, and we immediately knew where to take it. A couple years…read moreago we were in the same predicament, and Tubbs did such a great job. Good, honest service. Timely repairs. Amazing work. Even though I pray I never need to talk to them again. When next time comes around, we'll be calling Tubbs. And now that they're offering towing, we won't have to drive it home next time.

They pulled the old switcheroo and left me with a dented up hood. A blurry roof. And pocketed all…read morethe warranty $ then acted like it was my fault. Everything they touched of mine was messed up. Replying to Lenny's cover up. No one told me it was paint only. Yall knew I wanted the 10 small hail dents fixed before hand. I thought you were gona fix my hood. Fair compromise I think. Since you dint have to do the roof. I told you before we started I would split cost on dents. $500 and you said that was not enough. So I'm right back where I started with a messed up roof and a messed up hood. How is that fair. Then yall wouldn't even talk to me. The old bait and switch. And another thing why would you disrespect the part of the vehicle by painting it with dents in it. Being the owner of a body shop. I don't get it.

I took my car to this shop to get an estimate and timeline for repairs. They told me my car would…read morebe done within 5-7 business days. The repairs were supposed to include fixing the passenger door frame and replacing the door. I chose them because they seemed nice, professional, and the timeline worked perfectly since I was leaving town for work. Instead, it took them 3 weeks to finish my car -- and when I finally got it back, the work was sloppy and incomplete. The passenger door now rattles like something inside is loose or broken, there's paint overspray on my windshield, and the door speaker no longer works. My husband and I tried several times to contact the owner, Lenny, who originally quoted us the 5-7 day timeframe, but he completely ignored our calls and texts. No response, no accountability. This shop clearly cuts corners and cares more about taking your money than doing quality work. They'll hand your car back unfinished and then avoid you when you call them out on it. Do not take your vehicle here. Unprofessional, unreliable, and not worth the headache.

I question how they recieved good reviews. I was greeted with annoyance. Ever get that feeling…read moreyou've just walked into an establishment where your "kind" isn't envited? Well I got from more than one employee. It's life, I'm used to it but I guess I'm glad their disposition showed so I can take my money elsewhere. Shame..

Someone keyed my "new to me" 2021 maroon Explorer on the passenger door and front fender within the…read morefirst 2 months I had it. A month later a suicidal cottontail jumped in front of me when I was going about 75 mph and broken my headlight. We contacted our insurance made our arrangements with Epperson. My car was ready in 4 days and looked like new again, inside and out. They detailed the inside too. It looked like a new car. This the second time we have used Epperson Paint and Body and highly recommend them.

Just got stationed here in Killeen and someone sideswiped my truck. Brought it by the shop to see…read moreif they could buff out the scratches and touch up the paint for me. Marvin stopped what he was doing immediately and proceeded to come outside and buff out the scrapes and touch up the paint for free. Amazing customer service. If I ever need my truck worked on, this place has my business. Thanks Marvin.

Tried to workout a deal with the owner. Not helpful at all…read moreand was kinda being a douche bag. What happened to good customer service?!

I love these guys. Tony and Juan are professional. Have more talent fixing and painting cars than…read moreanyone I've ever met. Prices are the best in town. Will help you above and beyond just doing business.

One of the best automotive repair facilities in Central Texas family owned and operated since early…read moreto mid 70s. They get diagnostics and PARTS correct the first time you can order OEM original equipment, manufacture, parts or aftermarket parts. Your choice very professional family based prices are comparable, their staff is highly skilled and trained technicians consistent, service training and schools to stay abreast and keep their skill set sharp Tried, tested and true, Jeff Harris Harker Heights, Texas

Good buisness. They tried their best to restore my vehicle, but claimed it as a total loss. . Very…read moreprofessional throughout. Clean facilities. Would recommend for future needs (God forbid)

Awesome work always. I don't take my vehicle anywhere else since I found this business in 2019.read more

Fantastic service!!! I have had a couple of vehicles repaired here. From start to finish -read more

Finest quality work. Better than any I have seen in the States. This quality is as good as I found…read morein Germany and that was/is surprising..

I needed an alignment for an upcoming trip and they were able to get me in the next day. The work…read morewas quick but professional. Communication was with Billy the entire time and he's an awesome guy. They also checked up after the work was done which is awesome. I called RNR beforehand for an alignment just to drive and find out they had no techs for an alignment and they were super rude when I came in. I don't know why but it is super hard to find solid businesses in this town with people who enjoy what they do/have a positive attitude in their workplace. The alignment here was like $5ish more than RNR but man that extra $5 is worth it for the experience/friendly employees.

I have taken my truck to them other times and have always thought they were pricey !!!!! This time…read moreI had a check engine light and busted strut . Want the check engine light corrected and strut replaced . 300 dollar for what they called level 2 inspection and diagnosis that does not go toward the repair!!!!!!! Sent me a list of numerus thins they said needed repair . I only authorized what I took it in for . 2000 dollars later I went out to get in truck and the battery was bone dead ! They wanted to keep it another day and do more tests , I was very uncomfortable with what was going on so I told them no I have a charger at home I went home charged my battery and it is holding a charge . And then you add that the check engine light is back on and took it somewhere else and had the code read , it was the same code as before . Of course they wanted me to bring it back in !!!!! At this point they didn't admit doing any wrong with my battery !!!! I will never let them work on one if my vehicles again!!!!!!!!!!!!!!!!!!!!!