Had an open MRI that lasted 45 minutes. They started my imaging right on time and they were…read morefriendly, nice and made me feel secure when I had a mini panic attack because of a tight contraption that had to go over my face. They taught me how to remove it and let me practice getting it off. Once I knew I could take it off myself, the panicky feeling subsided. They also sent me a very easy to read report of my results. Will definitely choose them again.

Their scheduling was horrific. Excellent tone and tenor.....but incompetent…read more First off, the earliest date they could get me in was in 2 weeks. With the ortho follow up a full week later, it would be 3 weeks until I could learn if I needed surgery. All the while burning sick leave and vacation at work. So I called scheduling and tried to find an earlier date. The scheduler said they had a spot in Ft Worth today at 2:15. It was now 9:30 am, that office is at least a 2 hour drive, I said heck yeah sign me up! The scheduler said they would send me a text with the address and confirmation. I left just before noon....not wanting to be late and waste their time. BUT, i had not received the text. So I called the number while I was on my way 817-289-2002. Spoke to another very nice person. I let her know I had not received the confirmation text like they said I would, so I wanted to call and confirm the appointment and location....after all it was a 2 hour drive...... The scheduler was perplexed why I did not get the text but... joyously confirmed my appointment was good to go! She also let me know my part to pay was also $222. I said ok and kept driving. I arrived at 2:00 for the 2:15 appointment. Again, not wanting to waste anyone's time. I go into the office and let the clerk know Im there for my 2:15 appointment. I could tell she wasn't finding anything, so I added, its really at 2:30 but I came in early for the paperwork. The clerk said 'sir your appointment isn't for today because we have nobody here who can do it .' You had an appointment for the 27th and then the 21st, but it is not today. They know we don't have anyone here on Fridays to do the GAD.... She then says 'Are you sure you called the right place?' I showed her the number I called, and she looked perplexed....and said well thats our scheduling number.. I call the scheduler while Im standing there at the window. She once again confirms my appointment is for today..... but needs to check on things and puts me on hold. The phone rings right inside the window to the girls I was talking to...... Lots of Umhmmm, Umhmm....Uhmmm. Then girl number 2 says Did you call our scheduler.....I said yes Im on hold with here now......She then says OH she just called and asked us to reschedule you....... Can you come back monday????? What in the shit show is going on at this place? Talk about amateur hour. Nevermind I will have been driving 4-5 hours (Friday afternoon traffic leaving ft worth yay) I'm going elsewhere.......You guys can have it.

My General Surgeon suggested occupational therapy for my spontaneous rupture of my extensor tendon…read more So, here I am. FWPT is conveniently located off I-20 and Bryant Irvin Rd. Front Desk Staff keeps to themselves. There is a self check in that's very convenient to use. Rudy, the Occupational Therapy Tech was punctal about taking me back to the therapy room. Also, the Restrooms are clean. I believe, I saw Christian Decor and they have a toilet paper dispenser that dispenses just enough toilet paper to wipe. Sydney my Occupational Therapist was professional, enthusiastic and personable. She seemed to really like her job and care about me. She was patient with all my questions. The other staff members are nice and supportive too. I was able to participate in neat little activities that help support my grip with my hand. The other patients were friendly too. I gained my strength back in my hand. Iam able to make a fist now. Overall, I made progress and the Therapy was a success. My grip strength is stronger than my left hand!

Two weeks after finger and thumb surgery, the Fort Worth Hand Center sent me to Fort Worth Physical…read moreTherapy (FWPT) and Hand Therapy Center to obtain a cast for the next four weeks. I was assigned to Mr. Patrick Kimball, Certified Hand Therapist, who proceeded to make a custom cast that I can remove when I shower. I cannot provide enough superlatives to describe Mr. Kimball's process and end product. He was understanding, efficient, and extremely professional. It took Mr. Kimball less than an hour to create my cast and answer all of my questions. I would highly recommend FWPT and Mr. Kimball for all of your hand needs.

Dr R, her NPs, and nurses are fantastic. Her office runs like a well-oiled machine: on time,…read moreorganized, and always great at explaining what's going on with my health in plain English. The Dr and her NP's prescriptions have been spot-on every time -- effective, helpful, and with little to no side effects. Also worth mentioning: they've helped me in a couple of mini-emergencies, including after hours and even on a weekend. Also, and I can't believe I'm typing this... had to get my prostate checked on my last visit and it was honestly the smoothest and most surprisingly pleasant prostate exam I've ever had. Professional, respectful, and somehow even a bit fun. Didn't know that was possible. Lol.

Today I finally got smart and changed my primary physician from Dr. Lisa Buell. Despite going to…read morethis office for years, I have only seen this doctor once. The one encounter she was rude and rushed the visit. I always see Andrea, the NP, which was fine until they recently began messing up my prescriptions. She refused to refill medications that she prescribed and failed to pull records within the network. Every time I needed anything, there was always an issue. The office needs a whole makeover. Hoping my new doctor will be amazing. Don't go here unless you want to have long waits, lost prescriptions, and refusals for refills. I really don't know why I didn't change sooner.