I've tried going there twice this month in the middle of the day. Both times the open signs were on…read morelights were on inside and the door was locked. And the first time I got paint on my adidas tubulars from their front step. Wouldn't recommend trying unless you're really desperate

From the owner: Great location for the community and great prices and if you see items cheaper then us please just…read morelet us know and we will make sure we beat it. We SMOKE our competition!!

Nice place to shop at. They got juul devices and pods plus a little bit of everything so you really…read moredon't need to go anywhere else.

My mother and I just visited to buy a few things. We were not greeted by either of the two…read moreemployees and were glared at by a younger male with dirty blonde hair while we were first looking around. My mom grabbed a few candles and brought them up to the counter. She had a few questions about the Vuse Vibe E-Cig that was previously recalled and he rudely answered her that it was never recalled and there's nothing wrong with them. They were, in fact, recalled, because they sent her a letter to mail them in and refunded her for them. She has been wanting to find one just like it and noticed the Vibes, so she wanted one. He grabbed it and rang it up along with the candles without saying anything else or asking her if she had any other questions. I went over to look at the CBD oil as she was doing this and could very clearly hear their interaction. I then walked back to the counter to look at vapes and vape pens and had a few questions, as I was looking to get another Subvod vape and wanted to know if the pens would be anything like it. He replied that the pens used cartridges and wouldn't be what I was looking for, and gave me no recommendations for what else I could use. He went to the back, so I went to look at the actual vapes, and noticed that there was a brand similar to my Subvod, so I asked if the store sells this brand. He was bent over putting cigarettes packs on display and didn't even look up at me, just, very rudely, responded no, and offered me no help or assistance to find one that I might be interested in. I was going to ask about this brand, and had more questions about the CBD oils and juices, but at this point I felt very frustrated and like my mom and I were a burden for being in there and asking questions about these products, so we left without spending anything else. I would not recommend this store, the Smoke N Vape shop in Owatonna MN, to anyone and will never come here again. This is the worst I've ever been treated as a customer at any smoke shop or store.

Have been to the store several times and always had friendly service. Last visit, the cashier was…read morerude and dismissive and treated me as though I were diseased. It took several times asking for her to come and open the case to get the product I requested.

Staff is superior! Friendly, polite, helpful! I'd give a 5 star, except if I drive 15 minutes…read moremore I can save $1 on the item I use. Therefore, unless I'm going that direction I stick with Tobacco Field. Seriously all businesses would do better if their staff learned from the guys at Tobacco Field!

the guy thats always there i believe he the owner is always very nice he always greets everyone…read more always has a smile on his face and always makes sure u find wat u need. always excellent customer service

very friendly staff and service always treated right got lowest price on cigarettes as wellread more

It smells like urine through the bar. There was no bartender for the first 10 minutes and she could…read morenot make change for my beer.

Clean bar and bathrooms. (Very important ) Nice bartender and friendly customers. We will…read moredefinitely be back.

do not go here . I bought a vape one day and the next the flavors gone and they didn't care or…read moreoffer to stand behind there produc there selling .

Very friendly bunch. As a white young adult female, I felt a little intimidated at first, but the…read morecrew made me feel welcome and gave honest reviews on their product. Nice selection of grinders and pieces. Will definitely recommend.

Literally the best. Great service, selection and cleanliness/organization. If I get hooked on a…read moreflavor I NEED it, (terrible I know but ‍) They seem to keep product consistently stocked which is nice for me, not so good for bank account. Only downfall is the busy parking lot. Doesn't stop me from going there though.

Sickest Selection in Southern MN…read more Hands down! Nothing like some authentic hand made pieces and hand rolled cigars baby!!!

I've been going to this shop since before I even lived remotely near Rochester. It's been a great…read moreexperience to watch the shop grow and evolve from just box mods and house juice to what it is today. Personable experience, able to just relax and meet new people, and get what you're looking for. Other shops are to small or crammed with so much stuff that I didn't come in for. At Med City it's a nice open area and you can get information from knowledgeable people.

Good shop. Prices ar reasonable for most stuff. Jason the…read moreemployee that helped us was very knowledgeable. I would recommend this shop to others.