Very comfortable environment. Dr. is skilled and kind. Easy to get in for an appointment…read more Reasonable rates.

DONNA DINETTE, and her assistant are by far the best I've been to in my 60 years of life. If I…read morecould, she would get way more than five stars. There is to much to write to explain how awesome she is. She's a keeper. I will continue to go there now that she's there. The women in the billing department is awesome to! She went out of their way to help me with my situation and is extremely professional and polite.

I was very happy about the care I received from Dr.Donna Dinette and the attention she put in to…read moreall my medical needs and making sure I get them taken care of. I was able to express my concerns freely with out feeling rushed even though I was little late to my appointment.

Excellent deep tissue massage. Friendly and professional. My back pain really improved after the…read moremassage.

Looking for a great way to spend the day? Go get a foot massage. Steve does an amazing job and I…read moregot a happy hug from CoCo. Thank you

I've been to Jon many times and he's helped a lot with a variety of the issues I've had. I've found…read morehe's very open minded and easy to talk with as well when it comes to advice about various supplements and issues I had been having .

with the promise to relive my pain and tension in my neck and back . after a bunch of leg lifting…read moreand arm lifting and tapping on my body.. And repeated reassurances that it would work with. Him also trying to sell me cleaners and vitamins etc... .. I ended up with an even stiffer more sore neck and back . paid $144.00 for nothing. Save your money and get a massage witch is what i should have done. . very disappointing.

I was on a payment plan with Seneca Hospital for a couple years. I lost track of the end date. I…read morejust kept making payment. Over two months ago it was paid off. Around July 1 2026, I called to see how much I still owed. I was told I had over paid by over $400. More than two months payments. They have my address, email and phone number, but they DID NOT let me know not to send more money. When I called, I was told they would process the refund and mail it to me. I called again today July 10, 2026 and was told it would take 4-6 weeks......................WTF...... If I was 4-6 week late on a payment they would send me to collections................. Dear XXXXXX I understand your frustration, and I sincerely apologize for the continued delay. At this time, the issue affecting the refund process is still being actively worked on by our finance team. I recognize that waiting for a refund that is already owed to you is frustrating, and I appreciate your patience as we work toward a resolution. Unfortunately, I do not have any new information to share at this moment. However, I am continuing to monitor the situation and have asked to be notified as soon as there is an update. Once I receive additional information, I will make sure to share it with you promptly. Thank you for your continued patience and understanding. We appreciate the opportunity to resolve this matter. I hope you have a great day, Chelssa Outland Marketing & PR Officer Seneca Healthcare District

Go to Enloe or even Banner, but bypass Seneca Hospital. Seneca gave 3 missed diagnoses, and I…read morealmost lost my father. If I hadn't gone to Enloe, my father would have perished in 3 days after the visits. And this was the HEAD of ALL the doctors to whom made 2 of the miss diagnosis and sent him home. Even though my father had passed out and was brought in by an ambulance on all three occasions, no one ever said he could a possible valve issue and only one doctor recommended he see a cardiologist whenever possible, no urgency. I know due to his age, they assumed he would pass away anyway. Well, the hell with them. After the surgery, the doctor gave him at least 7-10 years longer to survive. I broached the question about monitoring him over night and the response was "Why, he is awake now". Still hadn't received a referral to a cardiologist for my dad in 4 months. I called his primary care doctor 7 times. The nurses in the front are amazing but to follow up with the back of the office, is useless. I requested a hospital bed and waited for a referral, the nurse claimed she was waiting for the second surgery prior upon sending in a request for that and physical therapy. They wanted to see, basically, if he would survive the surgery and not waste their time. ALL items needed, came from referrals by Enloe in Chico. Five Stars for the doctors, nurses and staff. They care and perform all tests needed to come to a REAL diagnosis. Once my father was admitted to Enloe hospital, they gave us a cardiologist, a urologist and a cardiovascular doctor. A report is being drafted to ombudsman and the Medical Board of California, along with all of his medical records. They either need to revamp the hospital with trained staff or shut down. Again, if you can't get to Enloe in Chico, go to Banner in Susanville. To file a complaint, please go to the below websites. https://www.mbc.ca.gov https://www.aging.ca.gov/Programs_and_Services/Long-Term_Care_Ombudsman/ Go to Enloe or even Banner, but bypass Seneca Hospital. Seneca gave 3 missed diagnoses, and I almost lost my father. If I hadn't gone to Enloe, my father would have perished in 3 days after the visits. And this was the HEAD of ALL the doctors to whom made 2 of the miss diagnosis and sent him home. Even though my father had passed out and was brought in by an ambulance on all three occasions, no one ever said he could a possible valve issue and only one doctor recommended he see a cardiologist whenever possible, no urgency. I know due to his age, they assumed he would pass away anyway. Well, the hell with them. After the surgery, the doctor gave him at least 7-10 years longer to survive. I broached the question about monitoring him over night and the response was "Why, he is awake now". Still hadn't received a referral to a cardiologist for my dad in 4 months. I called his primary care doctor 7 times. The nurses in the front are amazing but to follow up with the back of the office, is useless. I requested a hospital bed and waited for a referral, the nurse claimed she was waiting for the second surgery prior upon sending in a request for that and physical therapy. They wanted to see, basically, if he would survive the surgery and not waste their time. ALL items needed, came from referrals by Enloe in Chico. Five Stars for the doctors, nurses and staff. They care and perform all tests needed to come to a REAL diagnosis. Once my father was admitted to Enloe hospital, they gave us a cardiologist, a urologist and a cardiovascular doctor. A report is being drafted to ombudsman and the Medical Board of California, along with all of his medical records. They either need to revamp the hospital with trained staff or shut down. Again, if you can't get to Enloe in Chico, go to Banner in Susanville. To file a complaint, please go to the below websites. https://www.mbc.ca.gov https://www.aging.ca.gov/Programs_and_Services/Long-Term_Care_Ombudsman/ What are the nurse staffing ratios at Seneca District Hospital? Seneca District Hospital has an RN-to-bed ratio of 0.34 and a total nursing staff-to-bed ratio of 0.44, earning a staffing grade of F. The national average RN-to-bed ratio for acute care hospitals is approximately 1.0. Higher ratios correlate with better patient outcomes, lower fall rates, and reduced nurse burnout. Staffing grades range from A (1.5+) to F (less than 0.4). https://allnurses.com/hospitals/california/chester/seneca-district-hospital-r639/

Recently visited my Dr. Russo.....hes great for an all round chat....His staff are not good at…read morefollowing thru with tasks. But other than not getting my Prescriptions handled its a good place to go.

We were in need of an Urgent Care. We were referred by our insurance that this clinic was. We asked…read morewhen we walked in, and were told it was indeed Urgent Care. However, they are trying to bill us a rural health and showing that we were referred to/from their doctor. We never saw a doctor, just Nurse Practitioner. They will NOT rebill insurance as Urgent Care and are charging us with the whole bill. This is wrong. We will never go there again and will not recommend them. We are still fighting the billing on this. Horrible.

Although it states his office is closed, he is still there. He is now just through LIHS. That level…read moreof care he has always carried is still there, including his staff. Renée, Christy (I think I spelt that wrong), & the rest of the staff have never failed to see that I should be it of pain. Thank you to all of Dr. Buehler and staff.

Needed a crown, he was rough, pulled my mouth on both sides so hard, my mouth split . He also put a…read morehole in my cheek with one of his instruments. I went to another dentist out of town , they took an X-ray of the crown he put in my mouth and it wasn't even placed in my mouth correctly. It was not even pushed all the way down. I strongly and highly suggest looking elsewhere for a dentist.

Christina Carlton is an amazing pediatrician, she goes above and beyond. She has a great demeanor…read morewith the kids and can handle serious medical issues. I have been taking my daughter since she was a newborn and I have always been so impressed. Her whole staff is exceptional and the office is always clean.

We just moved here from a large city and I absolutely hate finding new doctors. There aren't a lot…read moreof options for a pediatrician in Susanville and Dr. Carlton is pretty much the only one. Unfortunately, there aren't a lot of written reviews either so that makes choosing a Doctor harder. I dont like the hassle of going to Reno for a good doctor and I am so relieved that Dr. Carlton is not only local but she is FANTASTIC! I brought in my 4 year old son and 1 year old daughter. The second we were called back to a room I knew I made a good choice in Pediatrician because the nurse Carrie was amazing. She was so fun! I could tell she loves her job and she is good at it sparkle shoes to stethoscope! Carrie seemed like she was born to work in Pediatrics. Doctor Carlton came in and she was great with both of my kids. She listened to all my concerns and answered all my questions. She also, talked to me about things without me asking which makes me feel like I am not just like everyone else that comes through the doors. My son wanted to keep telling her anything that popped into his busy mind. I appreciated her talking to my kids and not only to me. I had gone to a few other pediatricians before we moved here and I actually prefer Dr. Carlton and her staff in little ole Susanville to the big city! Dont let the lack of options deter you. Dr. Carlton's office really is a good choice if you ask me.