I've been going to Oxford Cleaners for the past 10 years. Sure, there's been the occasional hiccup--like my clothes being ready an hour later than expected--but that's life, and it's never been a big deal. What matters most is that they consistently get my clothes done exactly the way I want them. I'm a creature of habit, and I respect businesses that respect me. The team at Oxford knows me, treats me with kindness, and values our relationship. One time, my daughter dropped off clothes for me, and I forgot I had items to pick up. I hadn't given her any money (parents know how that goes--your money is their money!). But they handed her my clothes anyway and said, "He can pay next time." That kind of trust and familiarity is rare, and it means a lot. I always read reviews before trying a new place, and I understand that sometimes a bad day or a single employee can skew things. But I can say with confidence: the owner here is 100% worth giving a chance. That's why I'll keep coming back. read more

1 hour ago The cleaners at this location were given a few garments, including 2 men's suits - the first of 2 mistakes... The second was not checking the items immediately. When I needed to wear one of the suits, I discovered that the buttons on the sleeve were damaged. Of the 4 buttons, 1 was broken in half and one was cracked. Both suits had imprints around the buttons, proof that the heat used was too high. The darker suit was scorched across the chest and the pockets and other seams were visible on the outside of the garment. It is important to note, both of these were new suits prior to this "service". To recap: a "professional" dry cleaning establishment used heat that was too high and from what I can tell, ironed/ steamed my garments laying flat instead of hanging, thus ruining the items I left in their care. PLEASE don't leave your garments here, go anywhere else!! read more

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I was a first time customer. Brought in a men's white dress shirt that had been worn one time for 3 hours. Picked it up and there were chemical stains all over it, front and back with a brown stain (size of a quarter) on the back. He immediately got angry. Super rude! He tried to blow off the brown stain with a blower. Didn't work. The owner told me the stains, which looked like chemical stains, were body oil stains and I told him there was nothing on the shirt when I brought it in. I just wanted it freshened up, cleaned and pressed. He told me he does hundreds of shirts a day and no one ever complains. Yeh right. He got super pissed and to his credit with my insistence, didn't charge me for the shirt. I'll never ever go back. I took the shirt down the street to a different cleaner. read more

This is a horrible dry cleaner! They ruined my husband's $50 dress shirt and then denied they did it. They were rude when I went in and explained there were holes all over the the bottom of the shirt and his other items we brought in were still dirty. Unprofessional, rude, poor service and they will ruin your clothes and not take responsibility. The owner looked me in the eyes and lied to me; he said "I look at every item we clean here, we did not do this." I then pointed to the thousands of items behind him and asked how he looked at everything at this cleaners? Oh, I forgot to mention the blaring music his worker played when I went to pick up the clothes the first time; very rude! Go elsewhere, they don't deserve the business and there are other cleaners in Simpsonville. read more

I went here repeatedly, before i started working there. I can assure you, my boss litterally looks at each and every item before starting the cleaning process. We have the best cleaning service in Simpsonville, but our PRICES aren't the cheapest. We had a customer whose jacket was ruined in the press. so we found an exact match to the jacket, and paid the man equal to the jackets worth and told him exactly where he could find a new one if he wanted it. He still does business with us. I think the "blaring" music is funny, because even when there is music, you can barely hear it over the cleaning machines. Also, I know exactly which shirt the above commenter was talking about, the holes it had were burn holes. We dont use any equipment hot enough to make dozens of burn holes in the bottom of the shirt only. Even if it was our pressers, the holes would be everywhere, not just the bottom. read more

I've been using this dry cleaner for over 10 years. The manager is personable, responsible, and trustworthy. I have never had a problem with my clothes or my wife's clothes. I have olso taken them coverlets, bedspreads, snd quilts. Occasionally the items had stains on them when I took them in. They worked hard to remove them, yet I was never charged extra for this. This is one of the best cleaners I have ever used. read more