There's no reclining seats which sucks but I understand the bathroom can be improved I would need…read moremore experiences but overall mediocre

I would leave 0 stars if I could.... I am LIVID. To start off, whoever the white guy with brown…read morehair is who works at the snack counter deserves a serious chat with his BOSS. He made my experience terrible. I visited to see a movie with friends and brought a blanket, considering that is allowed. With the worst attitude he could possibly have had, he demanded I "shake out" my blanket for him to see. He had absolutely no reason to do this, embarrassing me and invading my privacy. I won't ever be back and I will NEVER recommend this location.

The theater is always clean. I love getting to order tickets on line and pick our seats out.read more

Comparative to Cinemark (the other theater in town), this venue is clearly newer and has better…read moretechnology. Bigger stadium style seating, better projection, and higher quality sound, with Dolby Atmos offerings for certain films. That said, you're going to pay for it. Whereas a late showing at Cinemark runs $9.50- $9.75 (as of 26 May 25), Malco is charging $11.25-$11.75. On Tuesday specials, you have a similar gap, with Cinemark around $5, and Malco around $7. I generally find this reasonable given the differences. We swung by on Memorial Day during a busy opening, holiday extended weekend. Booking online (and having to pay extra for it) helps get past any lines, and skip to the kiosk. Like most modern theaters, there's no traditional movie stubs; rather cheap receipt paper tickets, about as thin as toilet paper. Being a stub collector I find this disappointing, but again I can't ding them for it, as it's par for the course with most theatres. The staff was courteous, and the theater clean. Until that point I was sitting on five (5) stars ... unfortunately I cannot ignore or forgive the state of disrepair my "luxury" seat was in (picture included; House 5, Row J). And the two (2) next to it, weren't far behind, so it clearly wasn't a one (1) off. This is not something that gets accidentally missed, nor something that happened suddenly. Because of that, I can't get past a two (2). However, being a film lover, I will try again in about a month, booking the same House, to see if there are any changes. If so, I'll update my rating accordingly.

There's two (2) players in Tupelo when it comes to movies. There's Cinemark 8 in the mall, and…read moreMalco, which is a newer stand alone Theatre, just down the street. While each has their pros and cons, just for the overall more laid back vibe, I prefer Cinemark. As stated, it's in the mall, and when you first walk in, feels very much like an old-school mall theatre. You can book online (or purchase in person the old fashioned way), and choose your seating. Then, pick up your physical tickets when you arrive, via the box office (if it's being staffed), the kiosk inside, or the concession stand. As far as the theatres themselves, it's run of the mill digital surround sound. And the bigger theater you're in the better the sound, because of more speakers. That said, don't go in expecting Dolby Atmos or 4D, or an XD (IMAX competitor) screen. Expect an older style gentle sloping theatre (versus pure stadium seating) with comfortable "luxury recliners". The staff is friendly, the seats are comfortable, and the bathrooms are clean. Also, if you go to the movies somewhat often or regularly, their movie club membership is more than worth it. My only real issue would be inconsistent A/C temps, depending on which theatre house you're in. In my opinion theatres should consistently be on the colder side.

Seats don't work ices machine didn't work workers on their phone with attitude cinema wasn't cleanedread more

Cool theater. Great spot for indie movies and a good selection of food for a movie theater. Love…read moregoing to this place!

Great films and grown ups as the audience. I wish there were more food options but otherwise, it's…read moregreat.

They've definitely upped not only their seat game but their food game here. Now you really can get…read moredinner and a movie! Ok so not really because the food is very small and expensive but it's fun to get a random snack instead of just candy. The seats are comfy, the food is good, and I always enjoy myself when I come here. Also, their funnel fries are amazing. You can get them at mensis as well but they're just a tiny bit better here. To Try: Hot House Chicken Bites Fried Wontons Chicken Panini with Pico de Gallo Crispy Chicken Popcorn Flavoring: Cheesy Jalapeno Love: - Cinnamon Pretzel - Cookies (hubby fav) - Fireball Shrimp - Funnel Fries - Popcorn Flavoring: Nacho Cheddar - White Castle Liked: - Toasted Ravioli Ok: - Popcorn Flavoring: White Cheddar

Imagine this. You've been battling health issues for five years. Two surgeries in the last eight…read moremonths, and a round trip to Vanderbilt Health for treatment just two days ago. You're exhausted, still recovering, but you push through to show up for your kid and create a normal moment. At first, I overlooked her short, rude demeanor, assuming she may have been overwhelmed. But when we handed our movie passes, cast member Tiffany held each one up in the air as if inspecting a $20 bill, then called for a manager on her walkie without saying anything. We stood there confused, and when I asked if there was a problem, she said, "We're about to see." We stepped aside so we wouldn't hold up the line and watched other guests be warmly greeted and helped. The manager came, asked a question or two, and told her to check us out, but Tiffany didn't. She continued helping others while we stood there waiting respectfully, not trying to cause a scene, feeling embarrassed as people looked at us, wondering what was going on. It wasn't until my husband spoke up that she finally helped us. The delay wasn't the issue. It was the lack of communication and the way we were made to feel. We were treated with suspicion rather than respect, as though we had done something wrong. Customer service isn't just about selling tickets. It's about treating people with dignity, explaining what's happening, and showing basic kindness. You never know what someone may be going through.

Visited on 3/11/23 to watch Scream 6 & I do not recommend. Horrible cell phone policy... the owner…read moremade me leave for accessing my phone for a split second. It was completely unacceptable for me to spend my money only to watch not even half of the movie. Not to mention the restroom was filthy.

The cashier at the front counter was da best. Very nice n cordial. Helped me to scan my tix as well…read moreas I had two tix to Wicked I was giving away n she helped notify me while I was standing there of a father n his daughter wanting to see the next showing n that's who I gifted the tix too. She was truly nice.

Christmas with The Chosen: The Messengers was 124 Minutes. Powerful movie presented in the way it…read morewas meant to. This musical is also a series that shouldn't be missed. Great for the holidays or anytime to gain the knowledge through the eyes of Dallas, the man who came up with this idea! The Chosen has a new episode! You'll see the birth of Christ through the eyes of Mary and Joseph. Plus, hear from an extraordinary lineup of musicians including Phil Wickham, For King & Country, Brandon Lake, Maverick City Music, and more. Maverick City Music don't sleep on them. Their music is totally awesome and the new Christmas music. So powerful..!! December 2021 This theater was the perfect place to view this movie. Seating comfy. Online ordering and seating chart used. Clean floors and seats. Fresh air flowing. PPE and social distancing in place.

I have been coming to the Southaven Movie Theater for many years. They actually remodeled it a few…read moreyears back and put in recliner seats. You can also order food from your seat at this theater. They have drinks and grill type food. Although. I like the olive branch theater much better, this one's not bad. If you go during the week. The weekends, it tends to be a hangout for a lot of young kids. The inside is fairly clean. And the service is good. I just wish they would open up more registers. The popcorn tends to taste a little old at times, but for the most part it's ok. I recommend this theater if you want the recliner seats. If that's not a big deal to you. The olive branch theater is much nicer and they have the bar grille as well.

It has been a long time since I've been to the actual movie theater, and I'm glad I went. We saw…read morethe Accountant 2, which is a good movie. We were able to immediately buy our tickets from the kiosk. No wait! The line for the concession stand was long but moved quickly. That was surprising and enjoyed. Of course, the concession stand is not cheap but the popcorn and the nachos were good. Worth the money! The actual theater itself is clean and the reclining seats make it very comfortable. I did not try the service, but the sign said you could even have hot food delivered to your seat right in the theater. I don't often go to the movie theater, but when I do, I'll make sure to return to the Malco DeSoto cinema.