Dr. Sullivan is an amazing doctor. He helped us through a very hard time and gave our dog the very…read morebest care in town. He is compassionate and really cares about his patients. Highly recommend.

They do not offer any exceptions for picking up after 5:30. They also made me load up my dog and…read moredrive across town for the groomer to tell me what time I would be able to pickup with me telling them that I could not pickup from 4-5:30. I will be finding somewhere else to take my dog for grooming. I can not recommend them based on their customer service skills.

Dr Wilson has always taken care of our sweet babies and has been amazing. This last visit we got…read moreto her partner Dr Heaton. She was so sweet to our very scared Golden retriever. She loved on her just like Dr Wilson. They are both blessing when it comes to take care of your animals.

Best Vet Care for your pets Petiod Sadie, our Standard…read morePoodle, enjoys walking around the Hospital looking in the offices. The staff are so friendly to her and they TALK to her...she likes to hang out there.

I don't even know where to start! Every single employee is amazing.... I have never felt my St…read moreBernard was in better hands, thank you Dr McQueen and the entire staff! ROCKSTARS! Timber loves all of you......

Terrible experience. I wish I could give 0 stars…read more !!!!!!PLEASE READ!!!!!!! * Dr. Matt Ryan failed to answer more than 10 emergency calls I made while trying to save my puppy's life. * The one time he did answer, after I explained my puppy had gone limp and stopped breathing, his response was simply, "Is there a question?" * He refused to meet me at the clinic during an active emergency situation. And all he had to say about the missed phone calls was "my ringer must have been off" * Tori Mann minimized my puppy's condition and was not transparent about how critically ill he truly was. * No one at the clinic ever referred me to a specialist or emergency hospital -- they only continued prescribing medication despite his worsening condition. * Tyler Epes discharged my puppy after having him for hours and reviewing his X-rays, but did not disclose that he had a collapsed lung. * When I later raised concerns, the clinic's explanation for the lack of care was that they were "just a small clinic." Because of the lack of urgency and the 13 unanswered emergency calls, I ultimately drove my puppy 50 minutes to the nearest emergency hospital. Tragically, he passed away the same night he had been discharged from this clinic. Also not even 24 hours after his death after informing them that because of them my puppy lost his life, they deactivated his profile from the app.

Dr.Epes was absolutely amazing with my cat. She truly did everything possible to help him and she…read more texted me back day and night to update me on his condition. The whole staff was so helpful and kind, they were all aware of my pets name and condition. It was clear my pet was loved and cared for here, would absolutely recommend this place.

Everyone here was friendly and wonderful. They took great care of my dogs and there were smiles…read moreeverywhere. My dogs left happy, even after getting shots! Honestly I would ignore the negative ratings on here. Two of them are describing the same instance, giving two 1-star reviews for one mistake that was corrected, but both of them are trying to make a race issue out of it, the other one star review isn't even from here and has false information (the exam doesn't include anything? uh... you get an exam?!) They have very extended hours for emergencies which is really nice.

My pets are like my children and I would go to the ends of the earth for them, but I will never use…read moreBottleTree again. Initially, I was grateful to locate an urgent care clinic that seemed so receptive to the needs of my baby's gastrointestinal issues. And because that service went well, I opted to make BottleTree my go to Vet clinic. Big mistake! The service thereafter was horrible! I've never been so insulted in my life. And instead of an apology from the unprofessional staff member, I was provided a smug look and forcefully given the item I was accused of lying about...but only after providing them with documentation that they should have verified in their system. The verification only occurred after I produced text messages sent by BottleTree to me, acknowledging the error prior to my arrival today. In the end, another staffer tried to backtrack the statement, verses apologizing for the insult and insinuating statements that was actually said. The actual statement: "Oh, I can't give you the items because I can't prove you didn't actually get them when you were here before." First and foremost, I spent over $1100.00 on my previous visit! Why would I drive an hour for a can of medicated dog food?! This is not a misunderstanding! This is blatant racism and ignorance! I can guarantee that if I had been a lighter shade, it would've been handled with respect and grace. I no longer trust that BottleTree would care for my pets, especially when I'm not around or if they're required to be boarded. If you'd lie to my face, I'm sure you'd lie about things I can't verify or see for myself. One out of ten, do not recommend! Especially, if you are melanated. Truthfully, Queenie Belle's Mama

The staff did a wonderful job taking care of my little man. They have always gone above and beyond…read moreand truly care about their customers. There your furry friend isn't just a client, but family. I love this place and highly recommend them!

We've been taking our dog here since she was a puppy and she loves going. Everytime we pull in she…read moreruns in and can't wait to see her friends. Love this place!

We took our labrador to Dr. Harland for a serious condition. He saved our lab. One of the most…read morecaring and equipped vets around. We highly recommend him.

I had a truly horrible experience with Earnest Harland and his wife. Both recommended to my parents…read morethat it was ok to declaw a Golden Retriever in order to save hardwood floors. My parents decided not to listen to me when I said no way to this idea! Its a Golden retriever, not a cat. Dr. Harland and his wife insisted that they had preformed the operation numerous times and were successful. The rest of her life our dog would go on to suffer daily with her feet constantly bleeding and trouble even walking at times. Iam not proud of my families decision to have the operation done but as a doctor you should be ashamed of yourself for insisting this was a ok procedure Dr. Harland. what a sick way to make a few $$. Please people dont go to this vet people!